야외 수영장, 무료 카바나, 수영장 파라솔
예약 가능 여부 확인

시타딘스 드펄즈 사이버자야 여행 후기

4 out of 5
시타딘스 드펄즈 사이버자야
Lingkaran Cyber Point Timur, Cyber 12, Cyberjaya, Selangor

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 292개 이용 후기 중 92개" "
평점 8 - 좋아요. 292개 이용 후기 중 132개" "
평점 6 - 괜찮아요. 292개 이용 후기 중 47개" "
평점 4 - 별로예요. 292개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 292개 이용 후기 중 11개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

2/10 - 너무 별로예요

DAEHEE

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
청소 상태가 엉망이었고, 객실관리도 엉망이었음. 수건에서 냄새가나고 베게에서 찌든 냄새 그리고 세면대 음식찌꺼기가 그대로있었고, 싱크대아래 쓰레기통이 비워져있지 않은체로 있었으며, 쇼파에서도 침냄새 같은 독한 역겨운 냄새가 있었으며 프런트와 하우스키핑에게 연락하려했으나 오후 6시경이었는데도 전화를 받지않았음. 조식은 외부에서 가져온듯한 도시락이었음. 선택의 여지가 없음. 먹든지 말든지 그런태도? 완전 엉망이었음. 피트니스도 더럽고 냄새나며, 수영장 또한 관리되지 않은 상태였음. 단, 하나 좋은점은 쇼핑몰과 같은 건물에 있어 쇼핑이나 식당 가기에 좋다는것 말고는 절대 비추입니다.
2022년 10월에 2박 숙박함
답변 제공: Siti Fateha Sairy – Asst Guest Service Manager 님, 2022년 10월 23일
Dear Guest,Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.Regards

10/10 - 훌륭해요

Byonug chae

출장 여행
좋아요: 청결 상태, 객실의 편안함
2021년 6월에 27박 숙박함
답변 제공: Siti Fateha Sairy – Asst Guest Service Manager 님, 2021년 7월 11일
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.

10/10 - 훌륭해요

Byonug chae

2019년 11월에 6박 숙박함

10/10 - 훌륭해요

Jong Min

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
잘 쉬다 옵니다
디펄즈 쇼핑센터와 같이 있어서 출장중에 다른 시간을 투자할 필요가 따로 없네요. 숙박도 깔끔하고 숙소 내부에서 요리를 해먹을수도 있어 좋습니다.다만 아침식사가 살짝 부실하다는점만 걸립니다.
2019년 9월에 3박 숙박함

8/10 - 좋아요

JANGWOO

좋아요: 직원 및 서비스
위치 훌륭, 직원들 친철
장점: 위치(쇼핑몰과 바로 연결, KLIA Express 승차역까지 차로 10분거리), 저렴한 가격, 친절한 서비스 단점: 시설 노후, 에어컨 축축한 냄새, 침실 에어컨 약함
2019년 7월에 1박 숙박함
답변 제공: Siti Fateha Sairy – Asst Guest Service Manager 님, 2019년 8월 17일
Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2019년 4월에 5박 숙박함

2/10 - 너무 별로예요

HyunSeok

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 객실의 편안함
출장후기
쇼핑몰이 근처라서 좋지만 너무습하고 시끄러움
2019년 3월에 3박 숙박함

10/10 - 훌륭해요

crusio 님, seoul, kr

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
매번 출장때마다 종종 이용하는 호텔입니다. 같은 건물에 쇼핑몰이 있어 생활하는데는 최고의 여건입니다.
2019년 2월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
말레이시아 시타딘스 드펄즈 사이버자야
서비스 및 관리가 잘 이루어져 있고 마트와 식당의 접근이 용이하나 주변 이동 시 차가 필요함.
2017년 10월에 5박 숙박함
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you to any of our serviced residence. Regards Nedumaaran Poonusamy Assistant Guest Service Manager

8/10 - 좋아요

KI JONG 님, 대전

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격대비 굿
가격대비 굿!!! 특히 쇼핑몰과 같이 있어 편함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
쇼핑몰 내에 있는 호텔이었는데, 몰에 여러 종류의 식당들이 있어서 좋았습니다.. 호텔 직원들이 친철했습니다..

8/10 - 좋아요

에바 님, korea

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
편리한 위치
쇼핑몰에 위치해서 편리하게 필요한 것을 구입할 수 있고 조식도 간단하고 빨리 먹을 수 있어 좋았다

8/10 - 좋아요

Yik Kuen

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Location next to a mall
2024년 3월에 1박 숙박함
답변 제공: Siti Fateha Sairy – Guest Service Manager 님, 2024년 3월 18일
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.

10/10 - 훌륭해요

diana

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
room clean easy excess to mall friendly & helpful staff
2024년 1월에 1박 숙박함
답변 제공: Siti Fateha Sairy – Guest Service Manager 님, 2024년 2월 4일
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.

10/10 - 훌륭해요

Pieter

2024년 1월에 10박 숙박함
답변 제공: Siti Fateha Sairy – Guest Service Manager 님, 2024년 3월 25일
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.

2/10 - 너무 별로예요

Maryam

별로예요: 청결 상태
2023년 12월에 2박 숙박함
답변 제공: Siti Fateha Sairy – Guest Service Manager 님, 2024년 1월 18일
Dear Guest,Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Relaxing and okay
2023년 12월에 1박 숙박함
답변 제공: Siti Fateha Sairy – Guest Service Manager 님, 2024년 1월 7일
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.Regards

8/10 - 좋아요

Sunita

2023년 12월에 2박 숙박함
답변 제공: Siti Fateha Sairy – Guest Service Manager 님, 2024년 1월 18일
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.

10/10 - 훌륭해요

Loukman

가족 여행
좋아요: 청결 상태, 객실의 편안함
Nice and clean
2023년 12월에 2박 숙박함
답변 제공: Siti Fateha Sairy – Guest Service Manager 님, 2024년 1월 7일
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.

10/10 - 훌륭해요

Norzihar

가족 여행
좋아요: 청결 상태, 객실의 편안함
Its so nice and easy for me
2023년 12월에 1박 숙박함
답변 제공: Siti Fateha Sairy – Guest Service Manager 님, 2024년 1월 7일
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.

8/10 - 좋아요

Shiellah

단체 여행
좋아요: 청결 상태, 객실의 편안함
Affordable and functional hotel stay
The staff were friendly and helpful. I stayed in an executive apartment that was spacious and functional. There was very good water pressure in the shower and I appreciated that a water bottle fountain was available on each floor. There were many electrical plugs available and the many light switches were even labelled. It also was very convenient that the hotel was attached to the mall. Breakfast was okay but you had to pay for Starbucks coffee dispensed from a machine.
2023년 12월에 3박 숙박함
답변 제공: Siti Fateha Sairy – Guest Service Manager 님, 2023년 12월 22일
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.Regards

10/10 - 훌륭해요

Rudy

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
What can I say," just perfect"that my comments
2023년 11월에 3박 숙박함
답변 제공: Siti Fateha Sairy – Guest Service Manager 님, 2023년 12월 1일
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.

6/10 - 괜찮아요

Dary

출장 여행
별로예요: 청결 상태, 객실의 편안함
Disappointed that the room was so dusty and the bed uncomfortably. The bed sheets also dirty.
2023년 11월에 1박 숙박함
답변 제공: Siti Fateha Sairy – Guest Service Manager 님, 2023년 11월 22일
Dear Guest,Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.

2/10 - 너무 별로예요

Melissa

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
Wonderful staff. Room was ok and reasonably clean. Unfortunately I was worried for our health. There was an overwhelming odour of mould when we arrived. I was told we could not change the room did I want the cleaning service to come? Well no I didn't want lots of chemical products that would not disperse before the night, nor the attention of someone who had already clearly tried to clean. I bought baking soda and scrubbed the areas I could reach then rinsed and sprayed vinegar. We left the air con on and went out for a few hours. As we were there for 2 nights we left the air con on all the next day. Luckily the bed was far enough away from the kitchen drain and I could put vinegar in there otherwise I would have needed to find another hotel. Cleaners need to pay attention to drains. I understand mould is difficult to control with intense KL humidity. This is the first time I have ever encountered this in a hotel.
2023년 11월에 2박 숙박함
답변 제공: Siti Fateha Sairy – Guest Service Manager 님, 2023년 11월 17일
Dear Guest,We are sorry to hear about your disappointment and that we could not make your stay more comfortable. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and recommendations for improvements and will work with the respective team to ensure they perform a much better role moving forward.Nevertheless, thank you for your valued patronage and we hope to welcome you again giving us another opportunity to serve you better.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 객실의 편안함
2023년 10월에 6박 숙박함
답변 제공: Siti Fateha Sairy – Guest Service Manager 님, 2023년 11월 17일
Dear Guest,Thank you very much for your candid rating of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant.

10/10 - 훌륭해요

John 님, Temecula

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was everything we wanted
2023년 10월에 2박 숙박함
답변 제공: Siti Fateha Sairy – Guest Service Manager 님, 2023년 10월 12일
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.Regards

10/10 - 훌륭해요

John 님, Temecula

단체 여행, 연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in.
2023년 9월에 1박 숙박함
답변 제공: Siti Fateha Sairy – Guest Service Manager 님, 2023년 10월 12일
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.Regards

6/10 - 괜찮아요

SUZALI

좋아요: 청결 상태, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Siti Fateha Sairy – Guest Service Manager 님, 2023년 8월 22일
Dear Guest,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant. Regards

2/10 - 너무 별로예요

jaber

별로예요: 청결 상태, 숙박 시설 상태 및 시설
It’s hard to find the place and full of bugs bed and bathroom dirty don’t go there.
답변 제공: Siti Fateha Sairy – Asst Guest Service Manager 님, 2023년 7월 31일
Dear Guest,Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.

6/10 - 괜찮아요

Firdaus

단체 여행, 출장 여행
별로예요: 청결 상태, 객실의 편안함
Dusty
My room especially bed area was so dusty. Stayed there 2 nights, got sick on the last day. If your staff couldn't property clean the dust please consider installing air purifier in the bedroom.
2023년 7월에 2박 숙박함
답변 제공: Siti Fateha Sairy – Asst Guest Service Manager 님, 2023년 7월 31일
Dear Guest,Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 객실의 편안함
Good location, right next to the mall
2023년 7월에 2박 숙박함
답변 제공: Siti Fateha Sairy – Asst Guest Service Manager 님, 2023년 7월 24일
Hi. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you to any of our serviced residence.Regards

6/10 - 괜찮아요

Ahmed

가족 여행
This visit was not good as the room was under renovation and dirty
2023년 6월에 4박 숙박함
답변 제공: Siti Fateha Sairy – Asst Guest Service Manager 님, 2023년 7월 3일
Dear Guest,Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.

10/10 - 훌륭해요

Samuel

좋아요: 청결 상태, 객실의 편안함
Lovely stay
A perfect hotel attached to a mall, The units are clean and comfortable, the best part it’s attached to a mall so you can eat as much as you like and shop till you drop. Highly recommended to stay here if you are in cyberjaya
2023년 2월에 1박 숙박함
답변 제공: Siti Fateha Sairy – Asst Guest Service Manager 님, 2023년 2월 13일
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.

10/10 - 훌륭해요

Alain

8/10 - 좋아요

Shahiran

2022년 12월에 3박 숙박함
답변 제공: Siti Fateha Sairy – Asst Guest Service Manager 님, 2022년 12월 29일
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.

4/10 - 별로예요

Stacey

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unbelievably run down property that is almost impossible to find by car. Long black hairs on floor in bathroom. Pictures make it look nice but it was disgusting. “Breakfast” was 3 tiny pastries and toast in a take away box - for 2 people and cost something like 24RG. Ridiculous. Run away!
답변 제공: Siti Fateha Sairy – Asst Guest Service Manager 님, 2022년 12월 27일
Dear Guest,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant.

10/10 - 훌륭해요

mei ling

2022년 8월에 1박 숙박함
답변 제공: Siti Fateha Sairy – Asst Guest Service Manager 님, 2022년 11월 29일
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.

10/10 - 훌륭해요

Zamzuri

출장 여행
좋아요: 청결 상태, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Siti Fateha Sairy – Asst Guest Service Manager 님, 2022년 10월 23일
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.RegardsSiti Fateha Sairy – Asst Guest Service Manager

4/10 - 별로예요

Dr Kevin

출장 여행
별로예요: 청결 상태, 객실의 편안함
It's cheap for a reason
Disappointing in terms of overall cleanliness and poor air con. I will not stay again.
2022년 9월에 3박 숙박함
답변 제공: Siti Fateha Sairy – Asst Guest Service Manager 님, 2022년 10월 6일
Dear Guest,Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.Regards

8/10 - 좋아요

Noor Zureen

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to be with family with kids..
2022년 9월에 2박 숙박함
답변 제공: Siti Fateha Sairy – Asst Guest Service Manager 님, 2022년 9월 14일
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.RegardsSiti Fateha Sairy – Asst Guest Service Manager

6/10 - 괜찮아요

Hassenol

2022년 8월에 1박 숙박함
답변 제공: Siti Fateha Sairy – Asst Guest Service Manager 님, 2022년 9월 9일
Dear Guest,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant. RegardsSiti Fateha Sairy – Asst Guest Service Manager

6/10 - 괜찮아요

NURUL HUDA HUSNA

아이를 동반한 가족 여행
좋아요: 청결 상태
Please change the size of the twin bed.Please provide the actual size of twin bed not the smaller one.The bed I get is not the same with one another.One of the twin bed was smaller not suit even for kids 10 years old . Please do the right thing if you want the customer repeat to stay here.
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Tarek

출장 여행
좋아요: 청결 상태, 객실의 편안함
2022년 7월에 20박 숙박함
답변 제공: Siti Fateha Sairy – Asst Guest Service Manager 님, 2022년 8월 10일
Dear Guest, Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.

4/10 - 별로예요

Qin

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property needs much attention to painting/decor etc gym/pool area....not well presented at all... Breakfast is delivered door to door and cold on arrival...
2022년 6월에 28박 숙박함
답변 제공: Siti Fateha Sairy – Asst Guest Service Manager 님, 2022년 7월 24일
Dear Guest, Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.

2/10 - 너무 별로예요

Norfazila

가족 여행
별로예요: 청결 상태, 객실의 편안함
Terrible
Our time loss because we have to wait for the technician to vacumn out the water for the aircon- living aircon not working. Toilet bowl dirty (pic not included) that I have to get a clorox to pour on both toilet bowl. Mug and teapot dirty with coffee stain, didnt wash at all. I have to sterilized all cutlery with hot water for 3 times. Toilet floor is full of hair and room is dusty. When i asked the housekeeping when they clean, they said 1 day before i check in which is shocking. I paid this property to come and clean the room, nonsense!
2022년 6월에 2박 숙박함
답변 제공: Siti Fateha Sairy – Asst Guest Service Manager 님, 2022년 7월 2일
Dear Guest, We are sorry to hear about your disappointment and that we could not make your stay more comfortable. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and recommendations for improvements and will work with the respective team to ensure they perform a much better role moving forward. Nevertheless, thank you for your valued patronage and we hope to welcome you again giving us another opportunity to serve you better.

4/10 - 별로예요

Theresa Tan

2022년 5월에 1박 숙박함
답변 제공: Siti Fateha Sairy – Asst Guest Service Manager 님, 2022년 5월 16일
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant.

8/10 - 좋아요

Alias

별로예요: 청결 상태
Good To Stay Only For A Night
I stayed just for few hours. I booked the room as a transit for me to sleep, rest and take a showers before continuing my road trip further north. I like that they allow me to check in early, considering that I will leave early. The room is good for a night stay, but I don't really feel that my room was properly cleaned nor sanitized.
2022년 3월에 1박 숙박함
답변 제공: Siti Fateha Sairy – Asst Guest Service Manager 님, 2022년 4월 3일
Dear Guest, Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.

8/10 - 좋아요

Abdulrahman

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hotel! Literally has a door to the mall, you could say it’s in the city center!! Close to everywhere, clean, they take care of environment and most importantly very friendly staff and amazing prices!
2022년 3월에 3박 숙박함
답변 제공: Siti Fateha Sairy – Asst Guest Service Manager 님, 2022년 3월 29일
Hi. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you to any of our serviced residence.

10/10 - 훌륭해요

yusof shuaib

2022년 3월에 2박 숙박함
답변 제공: Siti Fateha Sairy – Asst Guest Service Manager 님, 2022년 3월 21일
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant.

10/10 - 훌륭해요

Rosni

2022년 1월에 1박 숙박함
답변 제공: Siti Fateha Sairy – Asst Guest Service Manager 님, 2022년 1월 27일
Hi. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you to any of our serviced residence.