"This is a good location for going to Disney, which is why we stayed here. The first thing I would like to say is that I was expecting better for a Best Western Plus. The property grounds are immaculate and well-cared for. The pool is great. Breakfast was a great thing, as there isn’t anywhere close by to eat in the morning (not that I found). There are enough options for everyone to find something to eat. I found the breakfast staff to be the most amazing, friendly, and hardworking group! They kept the food hot and constantly refilled, the tables clean, and the floors kept spic and span. Housekeeping and grounds staff do a fabulous job.
There is a pub on the east side of the property (Finney’s) that was absolutely fantastic for dinner every night. They even deliver to the hotel room.
But I was disappointed with the hotel room itself. You can see the age of the property. The beds were spotless, linen crisp and fresh. Ample towels and toiletries, no complaints there. BUT the carpet and chairs need a proper shampoo and deep clean. The hotel is fine to go sleep in after a long day at Disney, but being in that room on rest day was not appealing. Again, it’s a good Best Western, not at a Best Western Plus standard for me.
I will also point out that the hotel was full of Disney vacationers. So I can understand that finding time to deep clean carpets may be a challenge. But it made for a musty smell. Old AC units too, so they make some noise when running. Overall a good stay."
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