Dear Dongju,Thank you for taking the time to review our property.First and foremost, please accept our most sincere apology for any inconveniences related to the room condition that you have encourtered during your stay with us. Please rest assured the Resort Management treats guest feedback with utmost importance and ensure immediate actions are taken to rectify. It's through your sharing that gives a chance to make it right and delivery better services to customers.We still hope to have an opportunity to welcome you back in the future and show you all the improvement.Sincerely,

Dear Mr. Kim,Thank you for taking the time to share your feedback with us. We appreciate you bringing these issues to our attention and allowing us to clarify all the matters.Kindly be informed that our Reception discounted 20% off on the upgrade fee on your case. He totally understood your disappointment on the room conditions and your tiredness at that time to give you this special offer, and this is within his responsibility and power.Also, rest assured that your comments will certainly be taken into consideration and a thorough examination on the room will be carried out as our efforts on enhancing guest's experiences.We still look for the opportunity to welcome you back in the future for show you all the improvements.Kind Regards,

Dear Eun ju,It seems that your recent stay with us was not up to your expectations. From the hotel side, we always highly value every feedback given by our guests to continuously strive to enhance the quality of services. However, during your time here, we were not informed any special issues to immediately rectify them. Anyway, we feel disappointed that we could not bring you satisfactory experiences.We still hope to have another opportunity to provide you with better services in the future.Sincerely,

Dear Dongil,Many thanks for sharing your experiences on the recent stay at The Ocean Villas Danang. We are glad to hear that you had a memorable time and our facilities and services to met your expectations. Your kind words will be shared with the entire team, and they will be more than happy to hear that.We hope to be able to welcome you back soon.Kind regards,

Dear Junyoung,On behalf of The Ocean Villas Danang team, I would like to express our sincere thanks for choosing our hotel for your stay in Da Nang. We always highly value every feedback given by our guests to continuously strive to enhance the quality of services. Kind Regards,

Dear Mr. Jungyun,Thank you very much for your review about your stay with us at The Ocean Villas Danang . It is always our pleasure to hear that our guests were left highly satisfied with their overall experiences.Once again, we appreciates your feedback and look forward to welcome you again in future.Sincerely,

Dear Ms. Bang Jihyun,We are so glad to see your online review. It is always our pleasure to hear that our guests were left highly satisfied with their experiences.Once again, thank you for choosing The Ocean Villas Danang and we look forward to welcome you back for another great stay.Warmest regards,

Thank you for choosing The Ocean Villas Danang as your accommodation.It's through your sharing that gives us more confidence in improvement to our existing service standards. We would share this to our entire Team and will definitely continue to challenge ourselves to achieve better guest's experience.Once again, the hotel appreciates every feedback from our guests and we look forward to serving you again in future.

Dear Ms. Minjeong,Thank you for taking your time to leave review about your recent stay at our Ocean Villas Danang.We are glad to learn that you enjoyed a great time with us. Having encouraging comments such as yours does give us motivation towards providing exceptional service to all our guests.Once again, thank your for choosing stay at our property. We hope to be able to welcome you back soon!Warm regards,

Thank you very much for your feedback! Hope to welcome you back in the near future!

Dear guest, We much appreciate your feedback! Hope to see you back at Ocean Villas!

During this season, the sea is not so clean. It's rough so it's very dangerous to swim. Hope to see you in summer time, so you will see how a beautiful beach!

Thanks for your feedback. We much appreciate your feeling!

Dear Eunkyyoung! Thank you very much for your staying with us! We deeply appreciate your feedback about the resort. Actually, we day by day improve our service to bring a wonderful experience to the guests. Hope to see you and your family staying in our resort next time! Kind regards,

Dear Sir/Mam I am so sorry to hear that you are not happy about cleanliness service. We take it like a lesson to retrain for our staff! Hope to see you back so we have a chance to serve you better!

Dear Sangjune, Thank you very much for your feedback. We all have tried to bring the best stay to all guests. Hope to welcome you back in the future. Thank you.

Thank you for your feedback. We are really appreciate that.

Thank you very much for your review. We are much appreciate for that

Dear sir/madam, Thank you very much for your nice compliments. The hotel staff always try to bring authentic hospitality to all the guest. We are very happy to know that you were enjoying your vacation here. Hope to see you next time. Kind regards

Dear valued guest! Thank you for your feedback! We appreciate for that. Actually, our property is nearly 10 years old but we try to do renovation each year to improve the quality of service. This information will be recorded and pass to related department for fixing as soon as possible to serve another guests better. Once again, thank you very much for your holiday here with us.

Thank you very much for your feedback. We appreciate your comment!

Dear CHANGSUP Thank you very much for your nice compliments. The hotel staff always try to bring authentic hospitality to all the guest. We are very happy to know that you were enjoying your vacation here. Hope to see you next time. Kind regards

Dear NamHo Thank you very much for your nice compliments. The hotel staff always try to bring authentic hospitality to all the guest. We are very happy to know that you were enjoying your vacation here. Hope to see you next time. Kind regards

Dear Guest, Thank you very much for your nice compliment. The hotel staff always try to bring authentic hospitality to all the guest. We are very happy to know that you were enjoying your vacation here. Hope to see you next time. Kind regards

Dear Sir/Madam, Thank you very much for your nice compliment. The hotel staff always try to bring authentic hospitality to all the guest. We are very happy to know that you were enjoying your vacation here. Hope to see you next time. Kind regards,

Dear Kyounghee, Thank you very much for your feedback. We are regretful to hear that you had bad experiences in your stay with us. We are working directly to all points that you mentioned to improve the overall services. We do hope to have chance to serve you better in the future. Kind Regards

Dear Yang, Thank you very much for your nice compliment. The hotel staff always try to bring authentic hospitality to all the guest. We are very happy to know that you were enjoying your vacation here. Hope to see you next time. Kind regards,

Dear Hasung, We are pleased to know that you are satisfied with the hotel service in general. The hotel staff always try to bring authentic hospitality to all the guest. Hope to see you next time. Kind regards,

Dear seok hyeon, Thank you very much for your feedback. The hotel staff always try to bring authentic hospitality to all the guest. We are very happy to know that you was enjoying your vacation here. Kind regards

Dear Sojeong, Thank you very much for your nice compliment. Your great review is also encouraging us to bring to our customer more experiences when they stay in The Ocean Villas. Hope to see you next time in our resort. Thank you.

Thank you very much for your feedback

Dear Hyunseung Thank you very much for your choosing our resort for your holiday. We appreciate your great comment here. We are trying to improve day by day the service so all guests can enjoy the trip. Once again, thank you and kind regards.

Thank you

Dear Sir Thank you very much for your holiday here at The Ocean Villas. We still improve our service quality day by day to bring memorable experience to all guests. Kind regards,

Dear Sir/Mam Thank you very much for your holiday here at The Ocean Villas. We are very happy to receive your nice comment. As environment protecting, we do not set up the toothbrush, toothpaste in the bathroom. But we are ready to serve if requested. kind regards,

Dear Eunae, Thank you for your recent stay with us, to increase guest' satisfaction, we are building the lobby and new GYM room, which are opened in quarter 2 of 2019. So I hope you will enjoy it when coming back next time. Kind Regard,

Dear Mr/Ms. DaeGi, Warmest Greetings from The Ocean Villas. Thank you so much for choosing our resort for your holiday with family in Da Nang, Viet Nam. We appreciate your comments about your stay with us. It is always pleasure to receive positive feedback. It also serves as an encouragement to all of our staffs to continue to improve the quality of our serivces. Thank you again for sharing your experience. We do hope to see you & your family on your next holiday in Da Nang. Wish you all the best. Thank you & best regards

Dear Hyun Suk Thank you very much for your family staying at our resort. We are very happy to hear your comment about us. We try out best to make everyone happy when coming with us. Hope you have a wonderful year of the Pig ahead.

Dear Jaehyung We are really happy to know that our force bring to you a wonderful stay. We try day by day to improve our service to adapt guest need. Hope to see you back again.

Thank you very much and hope to see you again

Dear guest, The Ocean Villas에서 우리와 함께 지낼 것을 선택해 주셔서 감사합니다. 우리는 당신이 편안한 휴가를 보내고, 우리의 휴양지가 손님에게 진정한 휴식을 취할 수있는 공간, 평온함 및 자유를 제공한다는 것에 동의합니다. 다음 방문을 위해 가족을 환영하는 것이 우리의 기쁨입니다. 친절 감사합니다,