Dai Tu Vacation Rentals

"I am writing to formally express my profound disappointment and outrage regarding a recent hotel stay booked through platform . The experience was nothing short of a nightmare, severely impacting my travel and well-being, and reflects an unacceptable standard of service from both the property and, regrettably, from Expedia's customer support.Upon my arrival, the pervasive lack of cleanliness was immediately apparent and deeply concerning. The room, particularly the floor, was visibly dirty, and to my horror, I discovered bed bugs in the mattress, resulting in multiple painful bites. This constitutes a serious health and hygiene violation that made the accommodation uninhabitable. My repeated attempts to secure basic amenities, such as an iron and additional bedding, from the hotel staff were met with no response, further highlighting the property's dereliction of duty. Communication was also significantly hampered by a language barrier with on-site personnel, making it impossible to address these critical issues effectively. By the second day, the conditions had become so intolerable that I felt compelled to reach out to Expedia's customer service, desperately seeking a transfer to an alternative, habitable hotel. While the representative attempted to contact the property manager, I was informed that the manager was unavailable. The only advice provided was for me to independently secure alternative accommodation, with no guarantee of a refund for the remaining nights"

"Just a quick overnite before flying out, everything was perfect.. simple and clean!! The staff was amazing and helpful… even drove us to the airport for Free when the grab didn’t show up!!"

"Solid hotel right near the airport. However well built with no plane noise."

"Very noisy. Room is in poor condition. Dirty shower. Not recommended"

"smaller, more affordable hotel, but honestly it ended up being one of my favorite experiences. The staff was a small team, but they really went above and beyond to make sure everything was taken care of. It felt way more personal than a big hotel they remembered my name, helped with recommendations, and made sure I was comfortable the entire time. The rooms were simple but clean and had everything I needed. If you’re looking for a budget-friendly place with great hospitality, this is definitely the type of spot you want."

"A good place to catch a snooze before a flight"

"Huge Room"

"This is an acceptable but not note-worthy option for a hotel close to the Hanoi Airport. The room was comfortable and efficient -- and breakfast options were limited but well-executed. (A restaurant just steps away from the property was fantastic -- check it out for a delicious dinner.) But the overall attitude of the staff was one of indifference. No response (after several attempts at communication) regarding a shuttle from the airport. No refresh of towels or other room amenities (I stayed there 2 nights.) I can't compare to other hotels in the area, but there may be better options."

"Staff is kind and room clean. You are staying in a popup shack in an airport. Fairly expensive by Vietnam hotel standards as well. Temper your expectations accordingly."