다클라의 럭셔리 호텔

“I had high expectations for this hotel in Tulum, but my experience was far from 5-star. Service was extremely poor from the start—we waited over an hour just to be served tea, which finally arrived with attitude and in a presentation worse than a basic café. Cleanliness was shocking: the pool restroom was filthy with urine all over the floor, and even after reporting it, no one bothered to clean it. The room itself looked nice but lacked maintenance—broken bathroom curtains, a shower that...

“The stay was kind and helpful. the hotel was great. The views were breathtaking ”

“El hotel está bien pero debido a la localización remota el hotel debe ofrecer transporte a quienes quieran ir a la ciudad o un precio simbólico y no hacer negocio con ello, ya que cobran 50 euros para llevarte. Si quieren hacer negocio con transporte que hagan empresa de transportes y no un hotel. Vamos que es una vergüenza. Te quedas encerrado en el hotel o pagas 50 euros. ”