“The description of the room we booked on their website did not match what we were given. We booked an excutive room but the room we were given only had two skylights and no view. The room was in a small narrow corridoor in the loft.”
“Property more than met our expectations. Food was very good and reasonably priced. The staff were very friendly and helpful. Would stay aga in if we needed to be in the area”
“Nice location. The room was very clean. However there was no lift, which was so uncomfortable. We had to go up and down stairs carrying heavy luggage without any help.”
“Great hotel. Overpriced due to the Edinburgh fringe festival but good location, quality rooms and friendly staff. Need to invest in a gym as the one they have is a waste of time.”
“가능한 높은층으로 예약 해달라고 두세달 전부터 호텔스닷컴 상담원 분과 통화해서 전달해놓았는데 1층도 아니고 지하 방을 주셨어요
심지어 냉장고도 없었고 방도 추웠어요
직원분들은 굉장히 친절했으나 호텔 바에도 메뉴에는 있으나 실제로 없는 술도 있고.. 직원분들 친절함에만 감사를 전합니다”