테라스/파티오

코트야드 바이 메리어트 달라스 플래이노 파크웨이 프레스톤 로드 여행 후기

3 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 531개" "
평점 8 - 좋아요. 1001개 이용 후기 중 331개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 74개" "
평점 4 - 별로예요. 1001개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 36개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

cheryl

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to hospital great for distance to hospital and quit and clean
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 25일
Thank you for taking time to provide feedback on your stay. We are delighted to hear that you enjoyed our quiet and clean hotel. We look forward to welcoming you back again when you are in the area.

8/10 - 좋아요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Lack of hot water, the bath products were empty
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team so this does not happen in the future. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

8/10 - 좋아요

JOSE 님, CANCUN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buen lugar para estar tranquilo poco viajas las instalaciones
2024년 4월에 6박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Thank you for your feedback. We are glad that you enjoyed your stay with us. We hope to see you again when your travels bring you back to the area.

10/10 - 훌륭해요

Myroslava

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Had a nice vacation
2024년 3월에 5박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Thank you for taking time to provide feedback on your recent stay. We are delighted to hear that you had a nice vacation and enjoyed your time at our hotel. We look forward to welcoming you back when your travels bring you to the area again.

10/10 - 훌륭해요

Marwan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and nice property.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 29일
Thank you so much for staying with us. We appreciate you taking time time to share feedback on your stay. We are delighted to hear that you enjoyed our property and friendly staff. We look forward to having you visit with us again in the future.

8/10 - 좋아요

Dandy

2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 23일
Thank you for taking time to share your feedback. We look forward to welcoming you again when your travels bring you back to the area.

10/10 - 훌륭해요

David

출장 여행
I will stay there again.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Thank you for your feedback. We are delighted to hear that you will stay with us again. We look forward to your next visit with us when your travel brings you back to the area.

10/10 - 훌륭해요

Peggy or David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was fabulous. The people were helpful. Great experience.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 12일
Thank you for sharing your comments regarding your recent stay with us. We are extremely delighted to hear that you had a great experience. We are equally excited to hear that you enjoyed your room and that our associates were helpful during your stay. Thank you again and we look forward to welcoming you back should your travels bring you back to the area.

10/10 - 훌륭해요

Juan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 18일
Thank you so much for taking time to let us know about your hotel stay. We are thrilled to hear that your hotel stay was GREAT! We look forward to welcoming you back when your travels bring you back to the area.

10/10 - 훌륭해요

meysam 님, Arlington

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

KIMBERLY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was small but had everything we needed, including the comfortable king-sized bed. It was quiet and easy to get in and out of the parking lot.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Jill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Leanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jill

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Remodeled property and they have wonderful front desk staff who make it a pleasant experience- Carlos, Amy are super nice.
2023년 10월에 1박 숙박함

8/10 - 좋아요

LISSA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
CLEAN CLEAN CLEAN!!
Super fast check in, the hotel was very clean the whole time. Wasn’t loud at all. The bar was nice. I didn’t eat I. The bistro cafe so I can’t comment on the food. The only con really is the fact that you had to pay for breakfast.
2023년 10월에 4박 숙박함

8/10 - 좋아요

Judy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to venue
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Takafumi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good!
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Amarae

2023년 10월에 1박 숙박함

8/10 - 좋아요

John

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

8/10 - 좋아요

Mukesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I booked room online that time promise for free breakfast, I come for checkin receptionist say I didn't have free breakfast deal in booking.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Amarae

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Carmen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Gwendolyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great front desk service, staff accommodating, kind and helpful. Location was just righ for my trip to Dallas. I felt safe. Room was clean and fresh. I would recommend this location.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 5일
Thank you for your positive feedback regarding your hotel stay with us. We look forward to welcoming you back soon!

10/10 - 훌륭해요

young

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Michael

2023년 9월에 1박 숙박함

8/10 - 좋아요

Bryan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfectly clean, consistent experience. The parking lot approach is a bit convoluted.
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 5일
Thank you for your feedback and for staying with us. We are delighted to hear that you enjoyed our clean and newly renovated hotel and that your experience was consistent. Also, our parking lot has a North and South entrance which is how it was built years back. However, it has been newly restored and updated with our recent renovation. Thank you again for your feedback and we hope to welcome you back again soon!

10/10 - 훌륭해요

Carla

2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Luke

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Vanessa

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함

6/10 - 괜찮아요

Amanda

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Check in was bad—door was locked, note on door to ring the bell. The guy that let me in was rude and seemed put out to be helping me.
2023년 7월에 1박 숙박함
답변 제공: Katie Corzo - Assistant General Manager 님, 2023년 7월 27일
Dear Amanda,Thank you for taking the time to let us know about your experience while staying with us. Your experience during check in is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the Front Desk leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 - 좋아요

Gaku 님, Yokohama-shi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I think this is a very typical "Courtyard by Marriott" brand hotel. I do not insist it is very special. But it was what I expected for Courtyard by Marriott brand hotel, I mean, it is reasonably comfortable. I had very good night rests there as I had expected.
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Sherry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I choose this hotel due to its location to Baylor. However, it’s actually really close to a lot of things. Good restaurants and shopping. The hotel itself has a restaurant that’s open for breakfast and dinner. I didn’t try it out this time but it had good options. The front desk staff was so nice and helpful. My room was clean and I mean really clean. I loved that all the rooms open up to the courtyard. The pool is nice and secluded. The bed was super comfy. I don’t have any negative things to say about this place.
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Hongtian

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Jhon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 7박 숙박함
답변 제공: General Manager 님, 2023년 6월 26일
Thank you for sharing your feedback with us. We are delighted that you enjoyed your experience at our hotel. We look forward to welcoming you back soon!

6/10 - 괜찮아요

Sterling

좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Mike

2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 26일
Thank you for sharing your feedback with us. We are delighted to know that you enjoyed your experience at our hotel. We look forward to welcoming you back soon!

6/10 - 괜찮아요

Nancy 님, Houston

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The room was remodeled and very nice. The front desk staff was friendly and helpful. My room was not cleaned and coffee supplies restocked for my 2nd night stay. I had to go to the front desk for them. There was only one package of regular coffee. Luckily I had a cup to drink out of. I guess my room was just overlooked.
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Erin

2022년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 2월 25일
Thank you for providing a high rating on your experience at our hotel. We are delighted to hear that you enjoyed your stay and look forward to your next visit with us when you are back in the area.

8/10 - 좋아요

Amir

좋아요: 청결 상태, 직원 및 서비스
Nice and clean
Front of the building was being remodeled but rooms were very clean.
2023년 2월에 5박 숙박함
답변 제공: General Manager 님, 2023년 2월 25일
Thank you for staying with us and providing feedback. We are delighted to hear that you enjoyed our clean and newly remodeled rooms. Our exterior renovation is anticipated to be completed by late March. We look forward to welcoming you back to hotel when you are back in the area and can experience our fully renovated hotel.

6/10 - 괜찮아요

Aditya

출장 여행
좋아요: 청결 상태, 객실의 편안함
Poor customer service
Hotel entrance hard to find, under construction. Front desk was unhelpful till I asked about specific things. Generally poor customer service, not planning to go back to this hotel.
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2023년 1월에 1박 숙박함
답변 제공: General Manager 님, 2023년 1월 14일
Thank you for taking time to share your experience at our hotel. We are glad to hear you enjoyed your stay with us. We look forward to your next visit with us when you are in the area.

4/10 - 별로예요

Henry

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We were advised about construction. Had to change rooms due to noise. No water at all one afternoon. Front entrance closed to parking. No pool. Rooms clean but need updating. Bathroom fan not working. Etc. No comp breakfast. And full price? Not.
답변 제공: General Manager 님, 2022년 12월 24일
Thank you for taking time to let us know about your experience while staying with us. I have shared your feedback with the Engineering team regarding the bathroom fan so it can be addressed. Regarding the pool, we do have a pool on property. It is an outdoor pool and it is closed for the winter season due to low and freezing outside temperatures which we experienced in Dallas this week. It will re-open in the Spring season, when the outdoor temperatures are comfortable and safe for our guests. Thank you for commenting on our clean rooms. Additionally, the rooms have been newly renovated as of July of this year. We consistently receive positive comments regarding our updated rooms since the completion of the room renovation. Moreover, as we are a Courtyard brand, we have a Bistro restaurant on property which serves breakfast and has it's own menu with ala carte pricing as is the same with all Marriott Courtyard brand hotels. Thank you again for staying with us and we look forward to your next visit when you are back in the Dallas/Plano area.

2/10 - 너무 별로예요

Roberto

2022년 12월에 4박 숙박함
답변 제공: General Manager 님, 2022년 12월 24일
Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. In the future, please contact us directly prior to your departure so we can get more information as to your hotel experience and make any necessary accommodations. Thank you and we look forward to having you visit with us in the future.

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
convenience
답변 제공: General Manager 님, 2023년 1월 14일
Thank you for staying with us. We are glad to hear that you enjoyed the convenience of the hotel location. We look forward to your next visit with us.

8/10 - 좋아요

Hugo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Under exterior renovation
I was not notified that the hotel is under an exterior renovation, and it does not look well outside.
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Chandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Newly remodeled rooms. Very nice. They are still working on the exterior, but didn’t interfere with our stay.
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Rassan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

Steven 님, Lampasas

단체 여행, 출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
PROPERTY UNDER EXTENSIVE RENOVATION! STAY AWAY!

2/10 - 너무 별로예요

Steven 님, Lampasas

단체 여행, 출장 여행
별로예요: 숙박 시설 상태 및 시설
The gorgeous picture representing this property has nothing to do with the actual property. It is under extensive renovation. Somehow they forgot to mention that when booking the room.