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홀리데이 인 다르에스살람 시티 센터, IHG 호텔 여행 후기

4 out of 5
홀리데이 인 다르에스살람 시티 센터, IHG 호텔
Azikiwe Street/ Upanga Road Jct, Dar es Salaam

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 356개 이용 후기 중 98개" "
평점 8 - 좋아요. 356개 이용 후기 중 147개" "
평점 6 - 괜찮아요. 356개 이용 후기 중 57개" "
평점 4 - 별로예요. 356개 이용 후기 중 33개" "
평점 2 - 너무 별로예요. 356개 이용 후기 중 21개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

WONJUN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
도심과 가까워서 편리합니다.
2023년 8월에 1박 숙박함
답변 제공: Pravin Thakare 님, 2023년 8월 27일
Dear WONJUNThank you for your review with maximum scores against your recent stay with us at Holiday Inn Dar Es Salaam City Centre. We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
친절한 직원
홀리데이인 이라는 체인 호텔임에도 불구하고, 호텔의 상태는 현지 수준을 벗어나기 힘들었다. 다만 친절한 직원 덕분에 하루를 편하게 쉴 수 있었다.
2017년 10월에 1박 숙박함

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location to experience the heart of the city on a short stay
2024년 3월에 1박 숙박함
답변 제공: Cynthia Chimweta 님, 2024년 3월 9일
Dear KimThank you for your positive review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre. We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel. Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.

8/10 - 좋아요

Hopkins

2024년 2월에 25박 숙박함
답변 제공: Cynthia Chimweta 님, 2024년 3월 22일
Dear HopkinsGreetings from Holiday Inn Dar Es Salaam City Centre!Thank you very much for placing your trust and sharing feedback on your experience with us. We strive to make each stay as pleasant and comfortable as possible, and we will use your feedback to coach our team in order to provide a better experience in the future. We look forward to hosting you again in the future.

10/10 - 훌륭해요

Andreas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mitt favorithotell i Dar es Salaam
Detta är mitt favorithotell i Dar es Salaam pga sin utmärkta läge, trevliga miljö samt personliga och professionella personal. Därtill finns en fantastisk takbar med underbar utsikt, god mat och dryck! Rekommenderas varmt! Själv kommer jag gärna tillbaka, hellre förr än senare!
2024년 1월에 3박 숙박함
답변 제공: Cynthia Chimweta 님, 2024년 2월 5일
Kära Andreas. Tack för ditt positiva omdöme om din senaste vistelse hos oss på Holiday Inn Dar Es Salaam City Centre. Vi är verkligen glada över att du gillade våra tjänster och faciliteterna under din vistelse på vårt hotell. Än en gång tack för din uppmuntran och vi ser fram emot att välkomna dig tillbaka snart på Holiday Inn Dar es Salaam. Varma hälsningar Cynthia - Front Office Manager

10/10 - 훌륭해요

Anil

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfasts. dinners excellent,Staff warm and welcoming, central area , clean .
2024년 1월에 4박 숙박함
답변 제공: Pravin Thakare 님, 2024년 2월 4일
Dear AnilThank you for your review and rating us to the maximum. We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

8/10 - 좋아요

Laura

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff, surroundings, buffet breakfast excellent. However, the entire bathroom area needs to be redone. I hope because it's Africa the standards of the Holiday Inn is below N. America.
2024년 1월에 2박 숙박함
답변 제공: Pravin Thakare 님, 2024년 2월 4일
Dear MargaretThank you for your positive review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre.We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel. Your feedback in regards to revamp of bathrooms,shared with our management for consideration in next renovation phase.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

8/10 - 좋아요

Margaret

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable stay with accommodating staff. Enjoyed time by the pool and rooftop. Breakfast was good. Clean rooms are comfortable could use a little more sweeping and vacuuming in hallways. Otherwise great. Shuttle was reliable
2024년 1월에 1박 숙박함
답변 제공: Pravin Thakare 님, 2024년 2월 4일
Dear MargaretThank you for your positive review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre.We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

8/10 - 좋아요

Margaret

2024년 1월에 1박 숙박함
답변 제공: Cynthia Chimweta 님, 2024년 2월 14일
Thank you for staying at Holiday Inn. We appreciate your feedback and we look forward to welcoming you back at Holiday Inn Dar es Salaam.

10/10 - 훌륭해요

실제 이용하신 고객

2024년 1월에 3박 숙박함
답변 제공: Pravin Thakare 님, 2024년 1월 15일
Dear Prashanth KumarThank you for your review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre. We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

10/10 - 훌륭해요

kareem 님, waterloo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is one of the best holiday inn I have stayed in world wide great food and service and good bar
2023년 12월에 1박 숙박함
답변 제공: Pravin Thakare 님, 2023년 12월 24일
Dear kareemThank you for your review and rating us to the maximum. We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

2/10 - 너무 별로예요

Manuel

2023년 11월에 1박 숙박함
답변 제공: Pravin Thakare 님, 2023년 11월 22일
Dear Manuel,Greetings from Holiday Inn Dar Es Salaam City Centre!Thank you very much for placing your trust and sharing feedback on your experience with us.We are concerned and offer our sincere apologies for the not matching your expectations. We request you to please give us another opportunity to present you with the best of Holiday Inn Dar Es Salaam City Centre.Thanks and RegardsPravin ThakareFront Office Manager

4/10 - 별로예요

Sara

2023년 11월에 1박 숙박함
답변 제공: Pravin Thakare 님, 2023년 11월 20일
Dear SaraGreetings from Holiday Inn Dar Es Salaam City Centre!Thank you very much for placing your trust and sharing feedback on your experience with us. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I request you to please give us another opportunity to present you with the best of Holiday Inn Dar Es Salaam City Centre.Thanks and RegardsPravin ThakareFront Office Manager

8/10 - 좋아요

Andrii

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Personnel at reception and lounge are just excellent - friendly and helpful
2023년 10월에 1박 숙박함
답변 제공: Pravin Thakare 님, 2023년 11월 3일
Dear AndriiThank you for your review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre. We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

8/10 - 좋아요

Josephus M

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
I liked the centralized location. The hotel staff were amazing. The staff upfront Margaret at the reception desk is the epitome of hospitality. Margaret is a dream. I payed for two nights of dinner for two adults. I visited the restaurant the last night i stayed there unfortunately, my experience was ruined by a manager who came up to my table interrupting my experience by demanding that I pull out my phone and rate his restaurant right there in front of him. I didn't comply to his ridiculous request. I thought it was rude.
2023년 9월에 2박 숙박함
답변 제공: Pravin Thakare 님, 2023년 10월 13일
Dear Josephus MThank you for your review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre. Also, thank you for your words of appreciation and for great encouragement to our team. We will also address the concerns in regards to Manager's behaviour and will share with our HR for corrective action.We look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

10/10 - 훌륭해요

Emmanuel

2023년 9월에 5박 숙박함
답변 제공: Pravin Thakare 님, 2023년 10월 24일
Dear EmmanuelThank you for your review with maximum scores against your recent stay with us at Holiday Inn Dar Es Salaam City Centre. We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

8/10 - 좋아요

Wayne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Service
Staff are friendly and helpful, enjoyed the room service but breakfast could improve.
2023년 9월에 4박 숙박함
답변 제공: Pravin Thakare 님, 2023년 9월 21일
Dear WayneThank you for your review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre. Also, thank you for your words of appreciation and for great encouragement to our team. We will also address the concerns in regards to breakfast and will share with our Chef for correctiove action.We look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

8/10 - 좋아요

Andreas 님, Langenselbold

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Das Hotel selbst ist ein wenig in die Jahre gekommen, die Einrichtung entsprechend genutzt. Dennoch wird auf Sauberkeit geachtet. Der Service ist hervorragend, die Verpflegung (bei mir Halbpension) war sehr gut. Die Preise sind insgesamt günstig - gerade wenn man aus Sanzibar angereist ist. Flughafentransfer hat hervorragend geklappt.
2023년 9월에 1박 숙박함
답변 제공: Pravin Thakare 님, 2023년 9월 12일
Dear AndreasThank you for your review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre.Also, thank you for your words of appreciation for overall cleanliness and food services.We look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

8/10 - 좋아요

Newton

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Our stay at holiday was good. We were in good friendly hands. The food was excellent. I will book holiday again
2023년 8월에 2박 숙박함
답변 제공: Pravin Thakare 님, 2023년 11월 20일
Dear NewtonThank you for your review against your recent stay with Holiday Inn Dar Es Salaam City Centre. We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

4/10 - 별로예요

Sudhir Nath

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Though they try to clean the rooms well , but room has bad smell ( May be old carpet) , phones not working , Gym equipment broken , having net issue ….. only positive is people working who are friendly…… not at all holiday standards…. Sure will not go back to this hotel
2023년 8월에 6박 숙박함
답변 제공: Pravin Thakare 님, 2023년 9월 4일
Dear Lydia,Greetings from Holiday Inn Dar Es Salaam City Centre!Thank you very much for placing your trust and sharing feedback on your experience with us.We are concerned and offer our sincere apologies for the inconvenience caused to you during your stay. Feedback have been shared with our Management team leaders and be rest assured that we are working diligently to ensure that such a situation does not occur again. We request you to please give us another opportunity to present you with the best of Holiday Inn Dar Es Salaam City Centre.Thanks and RegardsPravin ThakareFront Office Manager

8/10 - 좋아요

TAKASHI

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
TZの玄関口として
2023年8月に2泊しました。 TZは10数年訪れており、毎回Arushaにわたる・Arushaから帰る数日間をDARで過ごしています。 ○立地…非常に良い より値段のはるLuxuryなホテルなどと同じような地域にあります。 歩いて10-15分くらいのところに外国人向けのスーパーがあり（歩くと街の雰囲気も分かります）、同じくらいでZanzibar行きのフェリー乗り場にも行けます。 ○食事…個人的には好きです。 日本人の口には合うと思います。 歩いて2-3分のところにピザハットがあり、やはり7-10分くらいでKFCがありますので、味・値段が気に入らなければ外に食べに行ってもよいかと思います。 ○インターネット…日本の感覚だと少し遅いけど、問題なし この10年間からすればこれだけ安定するようになったことに私自身は進歩を感じます。 あくまで日本と比べれば遅いかもしれませんが、十分ではないでしょうか。 ○その他 ・とにかくシーツがペトペトしています（今回はこれが一番気になりました）。最上階のレストランもそうなので港町DARゆえかもしれません。そうであればこれはこのホテルに限ったことではありませんので、DARに泊まる際はこの点はあらかじめ認識しておいた方が良さそうですね。 ・設備は大分古くなってきました。初日に部屋に入った時にはバスルームからあまり良くない匂いがしていましたが、初日のその時のみでした。 ○総じて 日本のクオリティを求めると「この値段で！？」となるかもしれませんが、ここはタンザニアです。 初日に部屋備え付けのコーヒーを2杯飲みましたが翌日補充されていなかったりします。House Keeperを見つけて「2本ちょうだい」と言いましょう。ここはそういう国です。 そういった意味で、ここを起点にTZを満喫する方にとって、「まずTZを理解し、Adjustする」にはとても良い玄関口になります。 私自身は、次もこのホテルが第1オプションです！
2023년 8월에 2박 숙박함
답변 제공: Pravin Thakare 님, 2023년 8월 11일
Dear TAKASHIThank you for your review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre. Also, thank you for your words of appreciation and for great encouragement to our team. We will also address the concerns shared your feedback with our respective team leaders for action.We look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

10/10 - 훌륭해요

Pravin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice
2023년 8월에 1박 숙박함
답변 제공: Pravin Thakare 님, 2023년 8월 11일
Dear PravinThank you for your review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre. Also, thank you for your words of appreciation and for great encouragement to our team. We look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

2/10 - 너무 별로예요

Lydia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would not chose to stay in this hotel again and would not recommend it to anyone else. On arrival at the hotel at 2pm I was informed that our room (family suite) was not ready (even though the check in time is 2), we waited 45 minutes when one of the staff said she would go and check, came back with a key card for our room, handing it to us whilst not even looking at us as she was too busy talking to someone else - so rude. When we went up there was still housekeeping staff making the bed so we had to wait outside in the corridor. When we went into the room it smelt really badly of damp - the whole hotel had this smell but this was awful. We were only staying for a short while as we had an early flight otherwise we would have moved to another hotel as there would have been no point moving to another room as we could imagine this problem to exist throughout.
2023년 7월에 1박 숙박함
답변 제공: Pravin Thakare 님, 2023년 8월 1일
Dear Lydia,Greetings from Holiday Inn Dar Es Salaam City Centre!Thank you very much for placing your trust and sharing feedback on your experience with us.I am concerned and offer my sincere apologies for the inconvenience caused to you during your stay. I have addressed the same with my respective team leaders and be rest assured that we are working diligently to ensure that such a situation does not occur again. I request you to please give us another opportunity to present you with the best of Holiday Inn Dar Es Salaam City Centre.Thanks and RegardsPravin ThakareFront Office Manager

8/10 - 좋아요

Floyd

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel
Booked for 2 night to get some business taken care of, but only needed for a night hotel.com and Holiday Inn was gracious enough to refund the 2nd day thankful I am
2023년 7월에 2박 숙박함
답변 제공: Pravin Thakare 님, 2023년 7월 30일
Dear FloydThank you for your review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre. Also, thank you for your words of appreciation and for great encouragement to our team. We look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

8/10 - 좋아요

Iyas

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
very good hotel
2023년 7월에 1박 숙박함
답변 제공: Pravin Thakare 님, 2023년 7월 30일
Dear IyasThank you for your review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre. Your words of appreciation for our overall services , are highly motivational for our team.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

8/10 - 좋아요

Nizam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Central of the city
2023년 6월에 1박 숙박함
답변 제공: Pravin Thakare 님, 2023년 7월 30일
Dear NizamThank you for your review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre. Your words of appreciation for our location and services , are highly motivational for our team.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

4/10 - 별로예요

Pedro

2023년 7월에 1박 숙박함
답변 제공: Pravin Thakare 님, 2023년 8월 11일
Dear PedroGreetings from Holiday Inn Dar Es Salaam City Centre!Thank you very much for placing your trust and sharing feedback on your experience with us. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I request you to please give us another opportunity to present you with the best of Holiday Inn Dar Es Salaam City Centre.Thanks and RegardsPravin ThakareFront Office Manager

6/10 - 괜찮아요

Naushaba

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location
They say breakfast is not included. It says included on my booking ??
2023년 7월에 1박 숙박함
답변 제공: Pravin Thakare 님, 2023년 7월 21일
Dear NaushabaThank you for your recent with us at Holiday Inn Dar Es Salaam City Centre.As communicated earlier, due to technical error with rate code, booking was updated without breakfast and which was sorted, and we offered breakfast as per booking package.Look forward to welcome you at Holiday Inn Dar Es Salaam City Centre.Thanks and RegardsPravin ThakareFront Office Manager

4/10 - 별로예요

Janet

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 6월에 5박 숙박함
답변 제공: Pravin Thakare 님, 2023년 7월 7일
Dear JanetGreetings from Holiday Inn Dar Es Salaam City Centre!Thank you very much for placing your trust and sharing feedback on your experience with us. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I request you to please give us another opportunity to present you with the best of Holiday Inn Dar Es Salaam City Centre.Thanks and RegardsPravin ThakareFront Office Manager

6/10 - 괜찮아요

Fares

Old furniture
2023년 6월에 1박 숙박함
답변 제공: Pravin Thakare 님, 2023년 7월 1일
Dear Fares,Greetings from Holiday Inn Dar Es Salaam City Centre!Thank you very much for placing your trust and sharing feedback on your experience with us. We are concerned and shared your feedback with my respective management team leaders to consider change of furniture during next renovation cycle.Thanks and RegardsPravin ThakareFront Office Manager

10/10 - 훌륭해요

Yijia

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff of this hotel are friendly, the check-in is convenient, and the taste of the restaurant is very satisfying
2023년 6월에 1박 숙박함
답변 제공: Pravin Thakare 님, 2023년 6월 14일
Dear YijiaThank you for your review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre. Your words of appreciation for our services from staffs and food quality, are highly motivational for our team.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

4/10 - 별로예요

Jake

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room smelled strongly of cigarettes
2023년 6월에 1박 숙박함
답변 제공: Pravin Thakare 님, 2023년 6월 14일
Dear Jake,Greetings from Holiday Inn Dar Es Salaam City Centre!Thank you very much for placing your trust and sharing feedback on your experience with us.I am concerned and offer my sincere apologies for the inconvenience caused to you during your stay. I have addressed the same with my respective team leaders and be rest assured that we are working diligently to ensure that such a situation does not occur again.I request you to please give us another opportunity to present you with the best of Holiday Inn Dar Es Salaam City Centre.Thanks and RegardsPravin ThakareFront Office Manager

10/10 - 훌륭해요

Marya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 5월에 3박 숙박함
답변 제공: Pravin Thakare 님, 2023년 6월 4일
Dear MaryaThank you for your review against your recent stay with us at Holiday Inn Dar Es Salaam City Centre.We are glad to know that you enjoyed your stay with us.Once again Thank you for your great encouragement and look forward to welcome you back in near future.Thanks and RegardsPravin ThakareFront Office Manager

10/10 - 훌륭해요

Andrii

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and comfortable, excellent service especially reception and executive lounge. Breakfast could have cold cuts and espresso coffee
2023년 4월에 4박 숙박함
답변 제공: Pravin Thakare 님, 2023년 5월 8일
Dear AndriiThank you for your feedback against your recent with Holiday Inn Dar Es Salaam City Centre.We are glad to know that you had enjoyed the facilities & services during your stay with us. You feedback in regards to addition of cold cuts to breakfast is shared with Chef for consideration while planning breakfast menu. Also we serves expresso and type of coffees at breakfast time.Thank you again for your great encouragement. Look forward to welcome you back soon at Holiday Inn Dar Es Salaam City Centre.Thanks and RegardsPravin ThakareFront Office Manager

6/10 - 괜찮아요

Norris

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Standard
We stayed one night, on arrival it turned out i had booked the wro g mother however i was allowed to contact hotels.com and ammend it for $10 USD. Both person on the reception desks was very helpful and accommodating. The hotel has an odd smell like roaches and or repellent. The carpets and most of the non white bedding are dated. Breakfast was Tanzanian good with a lovely selection of fruits. Overall it was convenient to stay there out of necessity if it wasn't for the smell we would've stayed one more night.
2023년 4월에 1박 숙박함
답변 제공: Pravin Thakare 님, 2023년 5월 1일
Dear Norris,Thank you for taking the time to tell us about your experience at Holiday Inn DAR ES SALAAM CITY CENTRE.Please know that your feedback is extremely valuable to us. Your words of appreciation for our colleagues and breakfast variety are highly motivational for our team. Also, we apologize for not matching your expectations in terms of smell and linen issue in room. We assure you a corrective measures will be taken by our team.We look forward for an opportunity to serve you again in the future.Sincerely,Pravin ThakareFront Office Manager

10/10 - 훌륭해요

Andrii

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable, adequate facility with good service
2023년 4월에 5박 숙박함
답변 제공: Pravin Thakare 님, 2023년 4월 24일
Dear AndriiThank you for your feedback against your recent with Holiday Inn Dar Es Salaam City Centre.We are glad to know that you had enjoyed the facilities & services during your stay with us. Thank you again for your great encouragement.Look forward to welcome you back soon at Holiday Inn Dar Es Salaam City Centre.Thanks and RegardsPravin ThakareFront Office Manager

10/10 - 훌륭해요

Trevor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best stay ever
It was super amazing and the staff were exceptionally friendly and helpful. The owner was equally friendly and helpful.
2023년 4월에 6박 숙박함
답변 제공: Pravin Thakare 님, 2023년 4월 13일
Dear TrevorThank you for your valuable feedback against your recent stay with us.Your words of appreciations for our colleagues and overall services , are highly appreciated and motivational to entire team.Look forward to welcome you in nearby future at Holiday Inn Dar Es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

2/10 - 너무 별로예요

Elikunda

좋아요: 직원 및 서비스
Bestätigung der Buchung
Die Gesamterfahrung war gut, obwohl ich super schockiert war, als ich das Hotel verlassen wollte und der zuständige Angestellte mir sagte, dass ich Gebühren und Steuern nicht bezahlt habe, obwohl ich bereits bezahlt hatte. In der Zwischenzeit rief ich zwei Tage vor dem Einchecken im Hotel an und bestätigte meine Buchung (einschließlich aller Zahlungen). Ich hatte das Gefühl, einen Kunden zu beleidigen, besonders weil ich meine Buchung bereits im Voraus überprüft hatte.
2023년 3월에 2박 숙박함
답변 제공: Pravin Thakare 님, 2023년 4월 13일
Dear Elikunda,Thank you for taking the time to provide feedback about your experience at Holiday Inn DAR ES SALAAM CITY CENTRE.I would like to start by apologizing to you for not meeting your expectations in terms of billing at departure. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Pravin ThakareFront Office Manager

4/10 - 별로예요

Manickaraj

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cleanliness has to be improved a lot and lot. Beds are with disguisting smell
2023년 3월에 1박 숙박함
답변 제공: Pravin Thakare 님, 2023년 3월 31일
Dear ManickarajThank you for sharing your feedback. Apology for not matching expectations and We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Pravin ThakareFront Office Manager

10/10 - 훌륭해요

John T.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I have stayed at this property many times and I am always pleased with the friendliness and helpfulness of the staff.
2023년 3월에 4박 숙박함
답변 제공: Pravin Thakare 님, 2023년 3월 21일
Dear John T.Thank you for your review and rating us to the maximum. We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsHoliday Inn Dar Es Salaam City Centre

8/10 - 좋아요

Mireille

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Pravin Thakare 님, 2023년 3월 21일
Dear MireilleThank you for your review against your recent stay with us.We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsHoliday Inn Dar Es Salaam City Centre

10/10 - 훌륭해요

Csaba

별로예요: 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Pravin Thakare 님, 2023년 3월 7일
Dear CsabaThank you for your review and rating us to the maximum. We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsHoliday Inn Dar Es Salaam City Centre

10/10 - 훌륭해요

Paren

2023년 2월에 1박 숙박함
답변 제공: Pravin Thakare 님, 2023년 3월 2일
Dear ParenThank you for your review and rating us to the maximum. We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsHoliday Inn Dar Es Salaam City Centre

8/10 - 좋아요

layo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In a very busy location but once inside your room you don't realise this. Fairly peaceful environments
2023년 2월에 1박 숙박함
답변 제공: Pravin Thakare 님, 2023년 2월 28일
Dear layoThank you for your review against your recent stay with us.We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsHoliday Inn Dar Es Salaam City Centre

2/10 - 너무 별로예요

Amos

2023년 2월에 2박 숙박함
답변 제공: Pravin Thakare 님, 2023년 3월 17일
Dear AmosThank you for your feedback and Firstly, I would like to apologize for not matching your expectations.I messaged you to personal inbox to understand the feedback in detail. We look forward to get an opportunity to welcome you back, making sure this stay experience was once off and we exceed your expectations next time.Thanks and RegardsPravin ThakareFront Office Manager

10/10 - 훌륭해요

Jerry

2023년 2월에 6박 숙박함
답변 제공: Pravin Thakare 님, 2023년 3월 13일
Dear JerryThank you for your review against your recent stay with Holiday Inn Dar Es Salaam.We are glad to know that you enjoyed your stay.Look forward for an opportunity to welcome you back at Holiday Inn Dar Es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

8/10 - 좋아요

Walter 님, covington

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 2월에 1박 숙박함
답변 제공: Pravin Thakare 님, 2023년 3월 12일
Dear WalterThank you for your review against your stay with us.We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsHoliday Inn Dar Es Salaam City Centre

10/10 - 훌륭해요

Bahati

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
all good
2023년 2월에 1박 숙박함
답변 제공: Pravin Thakare 님, 2023년 2월 9일
Dear BahatiThank you for your review and rating us to the maximum. We truly glad to know that you enjoyed our services and the facilities during your time at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

10/10 - 훌륭해요

Jay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice breakfast
2023년 2월에 1박 숙박함
답변 제공: Pravin Thakare 님, 2023년 2월 9일
Dear JayThank you for your review and rating us to the maximum. We truly glad to know that you enjoyed our services and the facilities during your time at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager

10/10 - 훌륭해요

Maxwwell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 5박 숙박함
답변 제공: Pravin Thakare 님, 2023년 1월 18일
Dear MaxwellThank you for your review and rating us to the maximum.We truly glad to know that you enjoyed our services and the facilities during your stay at our hotel.Once again thank you for your great encouragement and look forward to welcome you back soon at Holiday Inn Dar es Salaam.Thanks and RegardsPravin ThakareFront Office Manager