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Central Heritage Resort & Spa, Darjeeling

4.0 star property
Hillside tranquility awaits at this Darjeeling retreat where garden strolls and rejuvenating spa treatments create the perfect mountain escape

Choose dates to view prices

Travelers find Central Heritage Resort & Spa nestled in Darjeeling's hills with lush gardens and a family playground. The property has two restaurants serving meals all day, a spa offering massages, and staff providing tour assistance for nearby attractions.

Reviews

6.0 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available

Room options

View all photos for Deluxe Room

A hotel room with a large bed, a desk, two chairs, and a view of a mountainous landscape through the window.

Deluxe Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a bed, a sofa, a desk, and a small table.

Standard Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite

A wooden-paneled bedroom with a bed, bedside tables, a television, and a window with curtains.

Suite

  • Mountain view
  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Club Room

A hotel room with a wooden floor, a bed with a green upholstered headboard, a sofa, a desk with a computer, and a chair.

Club Room

  • 51 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Garden Club room

A hotel room with a bed, desk, chair, and a television.

Garden Club room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room

A hotel room with a bed, a desk with a TV, a chair, a mirror, and a view of mountains.

Superior Room

  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi
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About the neighborhood

Darjeeling is home to Central Heritage Resort & Spa, Darjeeling. The area's natural beauty can be seen at Neora National Park and Suntale Stream, while Darjeeling Himalayan Railway and Himalayan Mountaineering Institute Museum are cultural highlights. Botanical Gardens and Padmaja Naidu Himalayan Zoological Park are also worth visiting. Visit our Darjeeling travel guide
Map
Robertson Road,The mall, Darjeeling, West Bengal, 734101

What's nearby

  • Chowrasta
    2 min walk - 0.2 km
  • Botanical Gardens
    8 min walk - 0.7 km
  • Darjeeling Himalayan Railway
    8 min walk - 0.7 km
  • Tibetan Buddhist Monastery
    17 min walk - 1.5 km
  • Raj Bhavan
    8 min drive - 2.9 km

Getting around

  • Darjeeling Station
    10 min walk
  • Bagdogra (IXB)
    169 min drive

Restaurants

  • Glenarys
    3 min walk
  • Kunga Restaurant
    4 min walk
  • Noryang Tibetan Kitchen
    5 min walk
  • The Park Restaurant 
    4 min walk
  • Windamere Hotel
    18 min walk

About this property

Central Heritage Resort & Spa, Darjeeling

  • Upscale hotel
  • At Central Heritage Resort & Spa, Darjeeling, you can look forward to a garden, a playground, and an arcade/game room. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
  • You'll also find perks like:
    • Free self parking
    • Breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
    • Wedding services, a 24-hour front desk, and a banquet hall
  • Room features
  • All guestrooms at Central Heritage Resort & Spa, Darjeeling include perks such as 24-hour room service, as well as amenities like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and bidets
    • 32-inch LED TVs with premium channels
    • Coffee/tea makers, daily housekeeping, and desks

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  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily breakfast available for a fee
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 1910 Bar and Lounge
  • Orchid
  • Regal

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Library
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

More

  • 5 floors
  • Banquet hall
  • Built in 1900
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property comprises a hotel and an adjacent annex building. Deluxe rooms are located in the annex building.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1900 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: INR 4000 per vehicle (one way)
  • Rollaway bed fee: INR 1900 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is Central Heritage Resort & Spa, Darjeeling pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Central Heritage Resort & Spa, Darjeeling?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Central Heritage Resort & Spa, Darjeeling?

Check-out is at 11:00 AM.

Does Central Heritage Resort & Spa, Darjeeling provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of INR 4000 per vehicle applies.

Where is Central Heritage Resort & Spa, Darjeeling located?

Situated in Darjeeling, this spa hotel is steps from Aloobari Gompa Monastery and Chowrasta. Botanical Gardens and Darjeeling Himalayan Railway are also within 15 minutes. Darjeeling Station is 10 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Central Heritage Resort & Spa, Darjeeling Reviews

6.0

6.2

Cleanliness

7.6

Location

6.6

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 2 out of 22 reviews
Rating 8 - Good. 6 out of 22 reviews
Rating 6 - Okay. 5 out of 22 reviews
Rating 4 - Poor. 6 out of 22 reviews
Rating 2 - Terrible. 3 out of 22 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and comfortable. Only drawback was the number of flights of stairs necessary to get to it. Hotel was very convenient to get to the Mall and it was on a road that transport could drive up to the front door which is often not the case with other hotels in Darjeeling.
Stayed 4 nights in Mar 2019
Verified

6/10 Okay

Alison

The staff at the hotel were delightful but the hotel was a lot more tired than it appeared in the photographs and the bar/ lobby area were cold (Darjeeling is chilly in November). The mattress was saggy and all the furnishings have seen better days. It was clean and the shower had hot water. We stayed in the annexe, not much of a view, but on a clear day there is a good view from the dining/function room. Good central location. WiFi was hot and miss and even when a hit it was very slow
Stayed 4 nights in Nov 2018
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning views but a bit dated

Very authentic old lodge in Darjeeling. It is not full of mod cons but our room had spectacular views.
Verified

2/10 Terrible

LALIT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fake hotel--To be avoided

The hotel has near zero WiFi, the rooms are very bad. The shown in picture was different from what offered. As it was in an adjacent connected old building, far left down the second basement. The hot water is, actually cold water. I will never recommend it to anybody in my life.
Verified

8/10 Good

David

Liked: Staff & service, room comfort

Good value for money with excellent views

The hotel is a heritage site so it is understandable that it does look a little worn. However, it was a pleasant stay
Verified

6/10 Okay

Alexander

Liked: Room comfort

Fin lokation, men hotellet har brug for renovering

Fin lokation, men hotellet har brug for renovering for at åbne sin potentiale.
Stayed 2 nights in Mar 2018
Verified

4/10 Poor

disappointed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

The staff are hard work. Checked in just after midnight and the night clerk was just weird. All we needed was to check in but it just seemed to take forever. Booked a car with the hotel to take us to Bagdogra airport the day before we left. The gentleman behind the front desk said he'd booked it and we paid. He put the cash in his inside pocket and the next day the car wasn't booked! Had to be re booked last minute. They dried sheets and towels on the roof, we could see this from a near by cafe, called Glenary's which I would highly recommend by the way. 3 story building all the same company. Bar, cafe and restaurant, ate in all 3 and good safe food. Back to the hotel, lock on my door didn't work one day, staff went into the room next door and then came out of my room, there was a secret connection to the rooms that they wouldn't show me. To be clear it was not a connecting room so no idea how they got in but left me sleeping with one eye open.
Verified

2/10 Terrible

Badri sandhya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don't Go.

Carpet smells of 100 year dirt. Room stinks of cigarette smoke. Toilets were dirty. Staff showed the club room category as well, which was not better. On top this, when I wanted to vacate and go to a nearby hotel the Manger charged Rs. 400 for just 2kms.
Verified

2/10 Terrible

Dhananjay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Misleading Photos and worst Rooms

The hotel is no more associated with Fortune Group though it boosts the emblem of Fortune at its door, on the cutlery. I had booked standard room and was given the room in the building opposite to main hotel which didn't had any ventilation, window (the window which was there was having a wall in front of it in proximity of one feet) and was having a nagging sound of boiler when we checked in. I was told that I had booked a standard room, so the congusted room with sound of boiler (which was really irritating) would need to be borne by us from 6 am to 9 am and from 6 pm to 9 pm. After lot of protest and persuasion for almost an hour, and complaining about the sound of the boiler, no ventilation I was given another room (which was a higher class room). I had booked the room for 4 nights and really repent now for spending Rs. 6K plus on this hopeless hotel which didn't even has a sensitivity to accept that each room must have a ventilation and shouldn't be having a constant nagging sound of boiler for 6 hours a day. Another classic example of apathy of the staff was that every day at the breakfast the table linen on the table was dirty and inspite of requesting the staff for changing the same (as it was bearing marks of last night's dinner lol), the staff was ridiculously reluctant to even acknowledge it and change it. Inspite of the hotel being no more associated with Fortune group I don't understand how one can have Fortune Group emblem used.
Verified

4/10 Poor

Georgina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful , not worth the money

Had an awful experience. First of all, Expedia messed up by not cancelling our reservation and booking us into a place last minute. Then we got there to a tiny room with awful hygiene. We asked to move to their other location which was riddled with bugs and to our surprise, mice. Only good thing was after asking repeatedly if we could have a room on a higher floor, they moved us for one night. I will NEVER stay there again , and what an awful experience with Expedia
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Good location but not good value for money

We stayed for one night at the Central Heritage in Darjeeling, our last night before returning to Germany. For the price, we expected better. The room was very dirty, especially the bathroom. Breakfast was very stale and not tasty. Staff was very inefficient. This would all be OK if it was a budget priced hotel but at the price we paid we definetely were dissapointed. If you are budgeting for a 3-4 star hotel stay somewhere else.
Verified

6/10 Okay

Sreedhara

Location is the King.

Great Location. Walking distance to the Mall and other shopping areas.
Verified

4/10 Poor

anirban

Disliked: Cleanliness, property conditions & facilities, room comfort

Not satisfied

Uncomfortable damp room. Very cold toilet. Except for the electric blanket nothing was good about this hotel. Definitely avoidable
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service

No recommend

It is located near Glenary,s however we couldn't see mountain properly even though we stayed in sweet room. We couldn't open curtain due to a building opposite of our windows. Further more, reception desk staff were rude and blunt way.
Verified

10/10 Excellent

must stay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exeptionl.best place to stay at the heart of place

Relaxing cmfratble n refreshing place to stay Attractive interior makes u to stay more
Verified

6/10 Okay

G

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Good location, spacious rooms

February trip, lovely room suite with anteroom space for luggage and a dresser. Bathroom had a bad smell of stale bathroom air which needed airing out, and the worst part was being so cold! Our room was large and spacious but had only a small 3 bar plug-in heater, and there were no others available. We were lent 2 electric hot water bottles though, and the shower was very hot and powerful when the hot water was turned on (btw 6-9am and 6-9pm though you can ask for it at other times - they're politely clear about the timing). Staff were very helpful with booking taxis to the airport and quick with room service/housekeeping etc so would recommend it for warmer weather. Or be tougher than we were!
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
部屋は広かったですが、暖房は小さなヒーター一台で２月のダージリンの気候では室内でも結構寒いです。 あと、お湯がたぶん朝の数時間しか使えません。朝はタイガーヒルに行ったりで、時間が合わず、冬に冷たいシャワーしか浴びられませんでした。
Verified

8/10 Good

Utsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021
Verified

8/10 Good

sharmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

Alison

Liked: Cleanliness
Stayed 2 nights in Jan 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities