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"Excellent service! Nice buffet spread! Right beside a big mall."

"A step back in time, but with modern values . Phoenix seem to balance it perfectly. "

"Clean, great staff."

"Staff was attentive, shout out to Vallen, Awan, Vinka, Deborah"

"Hyatt was kind enough to upgrade my parents room. My dad is in wheelchair and so they were able to give him bigger room. The service is always excellent. Their breakfast buffet is good. They have variety of food and some vegetarian options as well. They have both western breakfast and Indonesian breakfast. The hotel has beautiful view and it’s a bit away from the main city. So you feel like you’re far away from the business of the city. "

"Very nice staffs, room is also clean and comfortable. Breakfast spread is not a lot but sufficient. "

"Clean and beautiful! "

"Location is fantastic, right smack at Jl Malioboro, 10-min walk from the train station, 15-min walk to Mbah Satinem (you gotta eat her breakfast! truly good, not just for the sentimental reasons). We stayed for 5-nites and got a few check-out gifts, which I have never received from any hotels that I've stayed at (nada from Westin, Marriott, Hilton, Ritz, ever!). The only complaints are pricey foods/drinks at poolside areas. There are free-to-use bikes onsite. No issues encountered during the stay, happy with the services!"

"Very clean, amazingly attentive staff (still polite and not imposing), lovely affordably priced spa treatments and amazing selection gor breakfast. Super value! "