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"No access to the bar because of an event. No access to the gym because a sports team was using it."

"Room had stuffy smell"

"There was NO shuttle available and the staff spoke little English. Upon contacting the Hotel I was advised shuttle only from Hotel to Airport - I had to make my own way there in the first place? No buffet breakfast available due to low occupancy. The room was average despite being classed a 5* hotel. Tea making facility in the room was poor with plug for keetle at floor level and no Tea bags.The Hotel needs to remove SHUTTLE from their description. I would NOT book this Hotel again."

"The cleaning staff stole my money from the room and hotel management did not do anything about it. The room was noisy and full of cigarette smell even the room was non smoking. Bathroom was dated and shower did not work either. Rubbish hotel with rubbish staff. Will avoid this like plague in future. "

"Amenities"

"Nice hotel very near airport. Good food in restaurant. Staff very friendly"

"Room is not clean properly and some bad smell. "

"Amazing service and location. Highly recommend. "

"It was a great experience "