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"Convenient location in the heart of the city. Within walking distance to the Kuching Waterfront and the usual tourist spots. Hotel staff are generally helpful and friendly. 1 receptionist who weren't so forthcoming with making recommendations, appears a bit clueless and lacking in initiative when I asked what is there to see within walking distance around the hotel. 1 restaurant staff also failed to inform me that an item on the menu was not available and did so only after I have waited nearly 30mins for my food. I think these 2 instances are where further customer training could be enhanced further."

"This hotel is ideally located in the centre of the city, it’s located right across 2 famous streets in Kuching. Hotel breakfast is great, rooms are clean and room cleaning is done daily."

"Fantastic hotel in brilliant location. Facilities were excellent and staff lovely especially Sheila in the executive lounge , Harith and Wan. We thoroughly enjoyed our stay and hope to return soon. "

"Has always been my stay when in Kuching "

"Nice hotel in good location"

"My “go to” Hotel in Kuching. Very comfortable 5 night stay. Really lovely staff, excellent breakfast choices and spacious accommodation."

"The hotel is newly renovated. Clean and comfortable. The front counter staff is friendly and bilingual speaking in English and Chinese. Room is small but clean. Hot water is good in bathroom. Breakfast is so so. The 5th fl door is using smart app(website) entrance with Bluetooth control. Safe and hi-tech. 2 lifts to upstairs. Will consider to stay next time."

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"Great location if wanna visit spring hotel "