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"Eugene the resident manager helped us out at every turn. The check-in front staff needed to see my Expedia reservation confirmation. WARNING: None of my USA Visa or MC creditcards worked at the hotel or the airport; there is an ATM on the street in front of the hotel. Eugene had to escort me to go use it to pay for my restaurant bill. But, there were at least 30 locals waiting in line and four armed security guards who let Eugene and me cut in line so that I would not miss my flight; I felt out of place and guilty. The restaurant food was exellent, but overpriced; Eugene offered a 20% discouut for the previous night's dinner. The breakfast was included at the same hotel restaurant and it was very good. If you don't speak Portugese, you will find very few English speakers, but almost everyone we encountered was nice and tried to help."

"The hotel is nice and the personnel very friendly and helpful. However the service in the Terrace Bar shall be improved because it is lowering the good level of the hotel"

"Beautiful property with great facilities and incredibly kind and helpful staff."

"Nice hotel. Good food and location. "

"Staff was helpful. Decent gym. Near to airport, rooms were quiet. Nothing to complain about. "

"The place was very clean, quiet and the staff was amazing. I was very impressed."

"I could not fly to Luanda due to my childs sickness. This was explained to the hotel and they didnt want to cancel my reserving and give me my Money back. Very bad Customer experience"

"Very nice and warm people"

"The hotel itself is nice. The rooms and gym are great. The food is decent but extremely overpriced for Luanda. Also, the vibes are very weird and off. A bunch of wealthy Europeans being served by Angolans. It’s a horrible horrible place. Also the location sucks. This price and no pool too? Wow."