두바이 토후국의 럭셔리 호텔

"친절하고 깨끗함"

"1. 객실 매우 깨끗하고 직원들도 친절한 편임 2. 호텔 내 부대시설이 압도적: 워터파크 (하루 종일 놀았음), 아이들이 있으면 키즈클럽에 하루 4세션 맡길 수 있음, 아쿠아리움, 쇼핑몰 등등 3. 호텔 프라이빗 비치도 매우 훌륭함 4. 조식 샤프런 레스토랑 음식들 종류 매우 많고 맛있음."

"정말 내집같은 편안한 여행이었습니다. 39층 스위트룸에 머물렀습니다. 넓은 공간에 깨끗한 내부시설 그리고 아름다운 View가 정말 좋았습니다. 특히 Horizon Club 라운지에 NIKHIL, KEITH, IMAYA, ERIKA는 우리가 머무는 내내 항상 기분좋은 미소로 우리를 대해 주었고 우리가 필요로 하는 것들은 모두 도와주려고 하였습니다. 작년에 갔을 때도 이 분들로부터 큰 환대를 받아 올해도 샹그릴라호텔 두바이에 머물기를 결정했었습니다. 이 분들이 모두 그대로 있어서 좋았고 내년에도 꼭 다시 갈 계획입니다. 그리고 1층에 Khodarahm도 항상 웃는 얼굴로 우리를 맞아 주었습니다. 올해 20년 근무라고 들었습니다. 축하드리고 싶습니다. "

"Unfortunately, it is difficult for me to recommend this hotel. First of all, it is unclear whether the responsibility lies with Expedia or with the hotel itself, but we originally booked a room with two double beds, which was one of the most important reasons we chose this hotel. However, upon arrival, we were told that the hotel does not have any rooms with two beds and that if we were dissatisfied, we should cancel our reservation and look for another hotel. After arriving at the hotel at around 9 p.m. following a flight of over ten hours, we were already exhausted, and it was extremely difficult to search for another hotel at that time. As a result, we had no choice but to pay a significant additional fee to upgrade our room. This situation also appears to reflect Expedia’s responsibility for failing to provide accurate information. In the future, more accurate details should be provided so that other guests do not experience similar inconvenience. Another major issue with this hotel was the persistent noise throughout the night. Although it may have been exacerbated by the New Year holiday, there appeared to be a nightclub nearby, and loud music and shouting continued until 3 or even 4 a.m., making it nearly impossible for us to sleep. We complained to the hotel, but were simply told that noisy celebrations during the New Year are part of Dubai’s culture and that there was nothing the hotel could do. In addition, the hotel facilities were not well maintained. "

"객실좋음. 대형 호텔. 복잡함."

"Spacious room, cozy lighting, quality breakfast, super attentive staff"