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"Great hotel, would recommend. The pool was very clean and they have a nice huge hot tub. Definitely would stay again."

"The Royal Palm offers a truly immersive Galápagos experience—set inland on a stunning 100 acre property, far from the touristy feel of the ports. Recently under new ownership, the property is being refreshed: rooms are spacious and renovated, the pool has been redone, and quiet renovations are underway, including apparently a unique lava tunnel spa. Some exterior areas still need attention, but the overall feel is serene and authentic. Service is top-notch and boutique-level, with attentive, personalized touches throughout. A special thank you to Gustavo, the ever-present and gracious manager. The restaurant is excellent, with a warm team—Rita made us feel at home and remembered our names. Breakfasts are fresh, varied and awesome. Excursions can be organized by the hotel and work seamlessly. Duncan gave us a deep dive into the island’s geology and ecology, while Maritza kept our 8–14-year-olds fully engaged with her energy and knowledge. Boat tour days were a highlight—fantastic snorkeling, incredible island views, and a surprisingly gourmet chef onboard (kudos)! The boat crew was kind and professional. Guide quality, however, faltered which was disappointing. Overall, The Royal Palm is a peaceful, character-rich base for a Galápagos trip—elevated by excellent service, comfort, and nature. "

"Very nice boutique hotel tucked away from the main street. The staff are very friendly. "

"Great location and safe."

"I appreciated the friendly, helpful staff. Breakfast each morning was very filling, with eggs, toast, fruit, yogurt/granola, coffee/tea, and fresh juice. The property is conveniently located a few minutes walk from the center of town, and seemed quieter than the accommodations on Charles Darwin Ave. "

"My husband and I stayed 4 nights April 4-8. The location is right at the pier to catch boat for excursions and near all of the sea lions. There is a great little store right next door with excellent lattes/coffee and nice snacks, beer, suntan lotions etc. lots of restaurants super close. It was a great spot and very clean. Andrea and Max st the front desk were very nice and helpful. AC worked really good!!"

"We had a wonderful stay at this hotel. The location was perfect, making it easy to explore the area. The staff were exceptionally friendly and helpful, always ready to assist with any questions or requests. The service was top-notch, and they made us feel welcome throughout our stay. For a fee, they conveniently arrange transportation to and from Baltar Airport, which made our trip even smoother. Additionally, they provide free clean cold/hot drinking water and coffee for guests downstairs, which was a nice touch. We would definitely recommend this hotel to anyone looking for a comfortable and convenient place to stay!"

"Beautiful resort, impeccably clean, very kind and enthusiastic staff. Delicious restaurant. 5 stars all around, we will definitely return!"

"First time in Galapagos and the staff and management at the Indigo made it the most amazing trip. They were very helpful in booking different activities and restaurants. The staff also made great drinks and food was excellent at the hotel. It is by far the most luxurious option in Galapagos. While some write about it being a higher price point, it is fully worth it for the level of service, cleanness of rooms, quality of food and hotel. Thank you to entire staff at hotel for making the trip amazing. A special thank you to Mauricio the general manager and Erika for the help on the trip."