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"The Pondoro experience is first class from beginning to end! The location is stunning and we watched hippo, crocs, giraffe, elephants and all sorts from our room. The games drives led by the wonderful Shadlack and Dion were breathtaking, with the big 5 and all manner of wildlife seen on multiple occasions. They also hosted a river walk which showed us how they look for tracks and gave a very different perspective to the hippos and crocs! All the staff at the lodge are fantastic, there is a warm welcome every day and a real personal touch with attention to details that makes each day special. The food is exceptional and would definitely recommend the lunchtime picnic if you get the opportunity."

"The premises is very nice, very clean and comfortable. The self catering unit was well equipped with everything you may need for self catering. The place is beautiful and peaceful. Loved the communication and flexibility I got when still planning the trip and the efforts made to make our birthday special. The only thing I didn’t not like was the rudeness from the lady that woke us up for breakfast on our last morning, she was very rude about how we must be at breakfast by 08:00 ( which o think of breakfast is between 08:00 and 10:00 then guests should have the flexibility between those times). The girl banged the door and rudely communicated how we need to be there at 08:00. She needs general customer service communication training as all my encounters with her were not pleasant. The rest of the staff was amazing. "

"I liked everything the breakfast was on point the staff was friendly and i would like to go there again"

"Bramasole is a very special gem, hidden away from the hustle and bustle. It’s a place worth visiting again. Thank you "

"This beautiful hotel is very grand and is still very classy. It is showing its age however, but we still had a wonderful experience, with my husband celebrating his birthday at dinner where the staff made his night very special. The staff are excellent and we thoroughly enjoyed our 2 night stay. "

"Arrived on Friday afternoon and received excellent reception from the front desk.there was no toilet spray or any odour controlling mechanism in the bathroom room.left the room at 5am and came back at 12:30 pm.the room was cleaned but without towels,they were only replaced around 13:00.had an issue the aircon that sounded like a petrol fuelled generator which was attended to immediately."

"Clean big rooms with beautiful views"

"Many years ago, before the infamous conflagration that destroyed part of the hotel, I stayed there. Also, every Sunday, my family and I would indulge in tea/coffee with fresh scones, cream and strawberry jam. The bar, then, was most charming. Thus I found my self back at this hostelry, and even the room seemed like the one I stayed in then. Not much has changed. To many travellers, the rooms (I stayed in a Standard room so I cannot report on others) may seem dated - but they are huge! Also, the bed is fantastic! Firm, with good pillows. I enjoyed dinner in the bar and I don't think it has the same ambience as the old one. In the morning, I enjoyed breakfast in the dining area. Here I sampled the English breakfast - and the serving was large, very large. So, that dispenses with the accommodation and the eating. Now the service. Well, perhaps other establishments should send their staff to Magoebaskloof Hotel for training. From the welcome at check-in, to the service in the bar, to the service at breakfast, I found it all exemplary. This is what we know and understand about South African hospitality. By the way, there was no artifice in the friendly attitudes and actions of the staff; I experienced real warmth. In conclusion: I will return to Magoebaskloof Hotel for the comfort and the views and the hospitality."