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Both dinner and breakfast were excellent. Service in kitchen was good and helpful.

what a lovely place to stay in furano, I really enjoyed feeding Kirin the horse and the beautiful landscapes surrounding the property. would love to come back in the summer!

Lovely onsen open long hours. A short walk (uphill) to the visitors center and base of the cable car up the mountain. Good food at the two onsite restaurants, though I far preferred the French restaurant to the Japanese style. Very laid back resort; pajamas provided and allowed to be worn throughout the resort including dinner. Self serve food and drinks in the lobby. There are some trails around the national park but not a lot to do outside at the resort itself.

Such a calming, relaxing stay with a wonderful view. Wish we could have stayed longer.

This was a great way to experience Japanese hospitality at its best! The home-made food was outstanding, as was the willingness of the hosts to offer their services as a shuttle to the ski slopes, do washing, etc. Beautiful home with beautiful hosts. I highly recommend it and i would love to return.

We absolutely loved our stay. Our room had everything we needed. The staff was amazing, I can’t compliment them enough. We looked forward to breakfast every morning, and also enjoyed a few dinners as well (the Hokkaido top sirloin was top notch!!). If ever in Furano again, we will definitely be staying here!

Up to Japan's high standards, this hotel has a wonderful staff and clean rooms with great amenities.

It's a nice stay with all the great amenities. They can also have breakfast with fee and a restaurant for dinner if you want. If I will pass this area again, I will stay here.

Three days skiing in Furano, including three nights in Natulux. The staff was very welcoming and provided good information about Furano. They also included roundtrip bus fare to the ski resort and a nice map for local eats. Do try the Furano curry omelet--a real treat.

Clean and well maintained, walking distance to Asahidake ropeway. Our room was huge. The beef dish was delicious. It has a big onsite parking lot too.

Our family had a wonderful stay at Fenix Furano. We stayed in a two bedroom and one bathroom apartment. It was very comfortable, clean, modern, and spacious for family of 4. The washer/dryer combo was very useful for our long travel trip. The room had a balcony with beautiful view of the city. Breakfast buffet had moderate quantity and healthy choices. Breakfast room was small yet their staff was attentive, standing and waiting to help us. This hotel will be a great accomodation for skiers...

Room is clean, very friendly staff. The dinner and the breakfast were really delicious