Vacation Rentals in Louisa County

"I prepaid for a room. Room wasn’t ready at check-in. We were told the lot was full and we had to figure something else out. Have a parking spot during a busy concert weekend is one of the reasons we picked to stay there. After the concert, waited 1.5 hours to get out of the garage we finally found a spot in. Went back to the hotel and was told they don’t have a room for us (supposedly because of a pipe issue, but more likely they overbooked). They offered us a room at another hotel that was 35 minutes away. At that point, we decided to just drive home (2.5 hours away). If this is the kind of customer service $415 a night buys, I think I’ll pass. I won’t be staying at a Graduate again. "

"We've stayed here a few times over the years for our anniversary. The rooms are clean and we love it here, but this time the bed in our suite was HORRIBLE. It seems they changed the bed to a box spring mattress...the worst. Overall, my husband and I enjoyed our staycation and loved reconnecting."

"Property was well maintained and staff was friendly and helpful. The room was clean but the pillows were very flat and uncomfortable."

"Our stay was quite disappointing! Sad to say, the first room we were assigned was musty and had a bad smell. The TV and remote did not work and there was no literature left regarding Richmond and hotel amenities in the room.We were then reassigned to another room which was better. There was a QR code in the new room that could be accessed with information. The bathroom needed work! The body wash, conditioner and shampoo containers were empty. In addition, the ground fault receptacle in the bathroom was broken and did not work. Housekeeping needs improvement. The room was quite dusty and there was trash in the halls and elevator. Hilton Garden has always been our go to hotel. We were quite sad and disappointed with our stay. "

"Very calm "

"The rooms are clean. Everything else needs updating and cleaning. The breakfast was not good. "

"Breakfast had many varieties, was nice and warm, eating area was roomy and very nice. Staff very helpful"

"For the price, room was okay."

"I’m coming from Florida and I always stay here. Staff is always so nice, rooms are clean, breakfast in the morning. I’m also travel with my dogs. Decent price for the room with pets. Parking lot is big with lights. Only “negative” is that the dog bags were gone in the dispenser (and that’s not really a negative lol) thanks again for having an awesome hotel. Will be returning. Until next year! "