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"Hotel would not honour the rate / amenities booked. At check-in informed they would not provide the amenities (game drive, afternoon tea each day) that were listed in the rate I booked. The manager blamed Expedia. The manger gave in partially and offered 1 x complimentary game drive, but this was not what we booked. Additional big negative. Room was also freezing. Asked for a blanket and told none were available - manager had an extra sheet delivered. We were told to wear more clothes if we were cold. On the positive side, the food was excellent. Would I stay here again - absolutely not. "