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"Very kind and courteous staff"

"We got connecting rooms, and they were spacious enough for all five of us. My family and I loved it. The breakfast was awesome, and the staff were very friendly and helpful. We didn’t need to walk far from point A to point B because they have a shuttle service. We had a great time!"

"My family enjoyed our 2-night stay there. We found the place clean, relaxing and comfortable."

"From checking in to checking out this hotel and staff was the best. They were able to provide transportation service from the airport to the hotel, round trip (Cost extra). All was near by - pool, beach, shops, activities, restaurants, etc. "

"The room was clean and well maintained. Housekeeping was available 24/7 and staff were friendly and accommodating. Breakfast buffet was excellent! There were many choices available for guests to select. I love the fact that one of big shopping malls was a walking distance. The only downside was a construction noise during one of the night we stayed. "

"The staff were all polite and courteous, always ready to go the extra mile to help. We had a wonderful stay here."

"The lobby was grand but the room was dated despite it being a grand room (which was a VIP upgrade) but no different from the original room booked. Excellent breakfast selections and all the fresh coconut water you can drink. The seafood buffet was great too. "

"I had a very disappointing stay at this Radisson Blu hotel and would not recommend it. Upon check-in, the reception staff forgot to return my passport, which is a serious oversight and caused unnecessary stress. Unfortunately, the issues didn’t stop there. The bathroom was not properly cleaned, there was hair in both the shower and sink area, and basic amenities like shower gel and hand wash were missing. The in-room facilities were also subpar. The iron was leaking and had to be replaced, which further reflects the lack of attention to maintenance. Overall, the amenities and service fell far below what I would expect from a hotel claiming to be 5-star standard. Additionally, the hotel is currently under construction, which made the environment unpleasant and disruptive. There is also no pool available, which was another letdown. To add to the frustration, I was not allowed to have breakfast while wearing flip-flops, which felt unreasonable given the overall poor standard of the hotel. All in all, this was not a comfortable or enjoyable stay, and I expected much better."

"Internet good "