Search Hotels in Regional District of North Okanagan

"Staff bent over backwards to be pleasant and accommodating!!"

"The front counter lady Aditi was very nice and accommodating!!! "

"We were upgraded to a large penthouse suite. It was clean and well appointed. We went to the Castle restaurant for dinner. It was excellent. I would highly recommend both the hotel and restaurant"

"A good stay, comfortable suite and good service."

"The staff at the front desk and those in the restaurant really go above and beyond to help. Upon check in I had a few requests which were immediately heard and taken care of beyond my requests. At the restaurant our waitress was so thoughtful and accommodating. I highly recommend this hotel."

"Clean room "

"Enjoyed our stay here! It was super relaxing. The only thing though was we found a mouse in our room the last day and maybe because we had take out in our room. This was bothersome but thankfully on our way to checking out. The complimentary breakfast was so good! Some of the staff were not friendly and seemed rushed with poor customer service skills but that’s more of a comfort thing for us. The beds were really uncomfortable and beautiful views from our room! We loved the tub near the window — it was so relaxing. They also provided us with complimentary bath salt which was a nice surprise. The amenities were great! The spa areas were so good — best spa I have been to. Not a lot of restaurants nearby so the food in the restaurant in the building was expensive and one down the hill from us at the other hotel. Only two walkable restaurants — otherwise have to drive into town (more of a preference thing). Lovely walk around with nice views and nature. Would recommend staying here! "