솔트 레이크 카운티의 호텔 검색

“첫도착시 도어맨,벨맨은 매우친절하여 자시간운전의 피로를 풀수있었지만, 객실샤워실 컵이 파손되어서 난 입술을 다쳐 피가났고, 늦은시간이라도 직원에게 항의했지만, 직원은 내게 사과도없었고, 내상태에는 관심조차없었다. 다음날 다시 항의하자 총지배인은 당일 근무가아니라하더니 홀담당 매니저가 내게 100불을 준다했다. 나는더 기분이 안좋았다., 총지배인이라는분이 결국 나와서 진심어린은 사과와함께, 내상태를 체크해주었고, 우리의 뜻깊은 여행을 망칠까 걱정해주며 본인이 해줄수있는 성의 표시를 다해주고싶다고했다. 행여라도 전달과정이 제대로 이뤄졌는지 확인하기위해 한국인 직원을 보내주는 배려도 감사했다. 1년전부터 준비했던곳이라 기대가 너무컸나보다. 역사있고 기풍있는곳이라 서비스도 그만큼 깊을거라생각했는데, 초기대응하는 직원들의 서비스가 실망스럽다. 다친상처는 다행히 잘 아물었지만 마음의 상처는 오래갈듯하다. 하지만 마지막까지 최선을다해 배려해주신 총지배인님께 감사인사를남기고싶다. 다시방문한다면...

“Reasonable price, clean and sweet staffs. I liked it!”

“Best value in the Park City area, without compromising at all on quality. This is now our go-to property for Park City visits.”

“Conveniently located close to the airport. A quick ride to downtown as well for many food options”

“Beautiful setting and very nice”

“Staff were very nice. Shuttle service was greatly appreciated. Room was spacious and functional. The building was somewhat outdated but overall nice stay and recommended”

“It's a little away from downtown, but the condition of the facility is very satisfactory. The staffs are very kind and nice.”

“Clean room friendly staff”

“Had two rooms booked. They charged me for two rooms and the person I was traveling with for his room. We only had two rooms”

“Clean room! Sweet staff No laundry detergent and NO STORE. Tv remote didn’t work But the room was super big and nice $100 deposit and $5 parking…”

“The front lobby floor and hallway floors were dirty. There was an over mildew smell in the hallways. The TV didn't work on our room. They switched us to a new room and the TV didn't work in the second room. There were no other staff available to help us. We had to wait for the shift change at 11pm for help. And even then, the staff member seemed annoyed about having to stay longer to help fix the TV. The prepackaged muffins had mold in them and hair in pancake batter. Breakfast area messy and...