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"Great location, great staff "

"A good walk from Stone. Air con extract outside bedroom window was noisy. Basin & shower too close together."

"Reception area and bar were very clean. Room was spotless. Receptionists were so so helpful. Only thing is that there was no notification either on the printed sheet, or by the leisure centre receptionists, that there was a water babies class taking place taking up half the pool. If that had been mentioned, we wouldn't have gone to the pool."

"Pool area was dirty as well as the changing rooms. The decor needs modernising and updating. Food was good but took time to come through. They ran out of beer and products. Like Stella and Southern Comfort. Staff friendly enough. Not worth the price paid overall "

"The gym and pool were good but busy. It's a walk out of town, maybe 20 mins walk to the train station. Very nice staff, bar staff were particularly friendly and welcoming. Had a minor cleanliness issue with my room. They didn't correct it and didn't offer any recompense for it. Not my hair on the chair!"

"Staff really nice no towels in room, rooms clos with heating on. No TV in room you expect paying 60 pounds for a double room there would be a TV for that price I could of booked the Premier inn. Its says on there website site they have a bar but the bar does not have alcohol, a can of coke is 3 pounds its 125 in the shops over all a.rip off"

"Great place to stay with good facilities. Clean, comfortable and modern rooms with good WiFi & a good shower. Will definitely be back. "

"Clean and very large room, lovely polite and helpful staff"

"Derby Mickleover Hotel has wonderful friendly, helpful and professional staff who offer a warm welcome and constant, friendly enthusiasm to enable one's stay to be a good experience. However their refreshing professionalism and warm manner, is marred by a hotel that has seen grander times. Everywhere, the hotel is looking a bit tired and is in definite need of some investment to its interior and facilities. I have stayed here frequently due to its location, convenience and lovely staff but these professionals deserve a hotel that is current in its fresh interiors and facilities. I have had to call for house keeping or maintenance to assist in rooms I have been booked into, due to malfunctioning facilities or because I have found unacceptable large areas of black mould growing on bathroom ceilings for example. I have stayed in a lot of this hotel's rooms and in all price ranges. It is disappointing to see and stay at such a hotel with enormous potential; when a lick of fresh paint or replacement of tired facilities or a more rigorous upkeep of rooms with investment, enabling staff to not only perform day to day house keeping but more deep cleaning. Proper investment to provide updating and thorough maintenance of the wider hotel picture and infrastructure, would once again allow this hotel to shine as a luxury hotel if character. Come on Best Western! "