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"Demanding extra charges,"

"I booked this hotel after reading reviews for my parents & in-laws & aunties for 4 nights during 1st week of April 2026. I booked three rooms for 6 of them, all aged between 75-80 years. They are very happy with everything about hotel. Due to train delay, instead of 7 PM, they checked-in at 1:30 AM. Hotel team was available to assist them during that late. Complimentary breakfast was good. They used resturants for lunch & dinner and provided very positive feedback. Pool was clean. They enjoyed pool with music playing. It is very close to beach. Staff was cordial and helpful. Based on their feedback, I will recommend this hotel."

"Toilets are not clean bathrooms fittings are not working properly "

"Even after booking through Expedia, the property refuses to allot any rooms as they haven’t got any confirmation or the payment from Expedia on the booking. So we hv to look for another hotel and get through a lot of mental harassment "

"Very poor behaviour of reception person but manager support to customer."