외관

베스트 웨스턴 플러스 도하 여행 후기

4 out of 5
베스트 웨스턴 플러스 도하
Al Safliya Street, Old Salata Road, Doha, QA

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 186개 이용 후기 중 47개" "
평점 8 - 좋아요. 186개 이용 후기 중 62개" "
평점 6 - 괜찮아요. 186개 이용 후기 중 37개" "
평점 4 - 별로예요. 186개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 186개 이용 후기 중 16개" "

7.6/10

청결 상태

7.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
가성비 대비 최고 원하면...
넓은방과 친절한 직원 가성비 최고

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
Good enough to stay one night

10/10 - 훌륭해요

MINGUK

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
참 좋은 호텔
도하에 있는 수많은 호텔과 비교해 두 가지 측면에서 장점이 있는 곳. 첫 번째는 100달러 안팎의 가격에 아침 식사를 제공, 두 번째는 룸서비스로 음주가 가능. 특히 음주 가능이란 혜택은 술이 금지된 나라에서는 너무 반가웠다.

10/10 - 훌륭해요

Abner 님, Larnaca

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are excellent, friendly and are ready to help with any information
2024년 3월에 1박 숙박함
답변 제공: Hany Ghanem 님, 2024년 3월 21일
Dear Mr. Abner,Thank you for choosing Best Western Plus Doha as a venue of your trip and I am delighted to hear that you enjoyed our hotel services!Our team is consistently delivering exceptional service to our guest. I will make sure to share your positive feedback with the entire team.We will continue to strive to improve our services to provide you a more comfortable and memorable stayWe value your patronage and appreciate your confidence in us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel.Sincerely yours,Hany Ghanem – General Manager

2/10 - 너무 별로예요

RAJA 님, SURREY

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible experience Drum beating all night Dance party to much noise till 2 AM in the morning. Could not sleep for a single minute Very uncomfortable Terrible experience
2024년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Froze in the room
Room 604 was very cold when I checked in around 5 PM. AC was at full blast with the temperature set at 14C which I set to 24C. Though I switched off the AC, the temperature did not increase even after more than 4 hours The technician came at 1 AM when I complained and could not fix the problem. He said since the AC was switched off the temperature would gradually increase. In fact, the room was still at 14C when I returned from meetings at 2 PM & checked out!
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Frantz 님, APO

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스

10/10 - 훌륭해요

VIRENDRA 님, Brantford

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy early morning check-in. Helpful staff. Transport is available outside at hotel premises. Places of visit are available nearby. Comfortable room.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Daniel Igor

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Githu 님, Mississauga

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and very spacious. Good location. Restaurants in the building Room service provided was great, timely.
2023년 11월에 2박 숙박함

8/10 - 좋아요

Jun 님, Yokohama

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Andreas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Alles o.k
2023년 10월에 8박 숙박함

8/10 - 좋아요

Tom

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Adriana

2023년 3월에 2박 숙박함

4/10 - 별로예요

Lucas

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
We stayed on the 12th floor in a suite. The manager took over a room next to ours where he smoked hookah with the door open, he and his crew made lots of noise and regularly set off the fire alarm. I asked them to quiet down, but they were offended by the request and got even louder. The manager should party someplace else, he is a real jerk.

4/10 - 별로예요

Zakir

2022년 6월에 1박 숙박함

10/10 - 훌륭해요

George

2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

hassan

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very bad service
2022년 5월에 5박 숙박함

10/10 - 훌륭해요

AbdulFattah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함
답변 제공: Hany Ghanem – General Manager 님, 2022년 4월 19일
Dear Mr. AbdulFattah, Thank you for taking time to share your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Please know that It is our constant endeavor to fully engage with our customers needs to ensure that we give you the comfortable, memorable and best experience that you deserve. Once again, thank you for sharing your recent experience, We hope you will come back and see us again soon at Best Western Plus Doha Hotel! Sincerely yours, Hany Ghanem – General Manager

8/10 - 좋아요

Farrukh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함

6/10 - 괜찮아요

sarath

별로예요: 청결 상태, 객실의 편안함
2021년 10월에 4박 숙박함

10/10 - 훌륭해요

mj

2021년 10월에 1박 숙박함

2/10 - 너무 별로예요

Nader

2021년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Room was good. Normal staff good. Rooms smell like smoke. Restaurant/Bar staff are terrible. Would not recommend due to rudeness of that staff and not being able to eat on premises, along with smoke
2021년 2월에 2박 숙박함
답변 제공: Hany Ghanem - General Manager 님, 2021년 3월 2일
Dear Guest, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! I would like to extend my sincere apology regarding your concern. I truly understand your disappointment. I have addressed this to my team and it has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Your feedback is very important to us and we are unceasingly reviewing all other areas of improvement to apply the best relative course of actions to avoid this kind of occurrences in the future. I hope that you give us a second chance to turn your experience around. It will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
There are traces of being old already the smell of the room the doors of the toilet but its clean and nice i would still recommend it specially those who are looking for bar on the same hotel.
2020년 9월에 1박 숙박함
답변 제공: Hany Ghanem - General Manager 님, 2020년 9월 14일
Dear Guest, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! We value your feedback and I apologize if there any inconveniences that have caused you during your stay with us. We, as a team are continuously striving to improve our services to provide you a more comfortable and memorable stay. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely yours, Hany Ghanem - General Manager

10/10 - 훌륭해요

Ross

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
W Doha
Place is nice , casual and fiendly. Service was great house cleaning was good. A little bit antiquated on furnishings, could use a spruce up in that department. Access to Corniche and walking paths is very close, also to the old town Soque shopping areas.
2020년 7월에 2박 숙박함
답변 제공: Hany Ghanem - General Manager 님, 2020년 8월 10일
Dear Mr. Ross, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! We appreciate you for acknowledging our hotel facilities and the staff as we are consistently delivers exceptional service to our guest. I will make sure to share your positive feedback with the entire team. It has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. We value your patronage and appreciate your confidence in us. Once again, thank you for sharing your recent experience, your comment is always very important for us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely yours, Hany Ghanem - General Manager

8/10 - 좋아요

Mouna

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2020년 2월에 4박 숙박함

8/10 - 좋아요

Ana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was very nice, very spacious room, good and gentle service. Nothing to change
2020년 2월에 1박 숙박함
답변 제공: Hany Ghanem 님, 2020년 3월 10일
Dear Ms. Ana, Thank you for choosing Best Western Plus Doha as a venue of your trip and I am delighted to hear that you enjoyed our hotel services! Our team is consistently delivers exceptional service to our guest. I will make sure to share your positive feedback with the entire team. We will continue to strive to improve our services to provide you a more comfortable and memorable stay We value your patronage and appreciate your confidence in us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

8/10 - 좋아요

실제 이용하신 고객

2020년 2월에 2박 숙박함
답변 제공: Hany Ghanem 님, 2020년 3월 10일
Dear Guest, Thank you for choosing Best Western Plus Doha as a venue of your trip and I am delighted to hear that you enjoyed our hotel services! Our team is consistently delivers exceptional service to our guest. I will make sure to share your positive feedback with the entire team. We will continue to strive to improve our services to provide you a more comfortable and memorable stay We value your patronage and appreciate your confidence in us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

10/10 - 훌륭해요

Tarapada

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Hany Ghanem 님, 2020년 3월 10일
Dear Guest , Thank you for choosing Best Western Plus Doha as a venue of your trip and I am delighted to hear that you enjoyed our hotel services! Our team is consistently delivers exceptional service to our guest. I will make sure to share your positive feedback with the entire team. We will continue to strive to improve our services to provide you a more comfortable and memorable stay We value your patronage and appreciate your confidence in us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Location was excellent for the price. Staff very friendly
2019년 12월에 5박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 1박 숙박함

10/10 - 훌륭해요

Haidar

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2019년 12월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 11월에 1박 숙박함
답변 제공: Hany Ghanem – General Manager 님, 2019년 11월 9일
Dear Valued Guest, Thank you very much for taking the time to share your experience in regard to your last stay at Best Western Plus Doha Hotel! I am delighted to hear that you were satisfied with most aspects of your stay. We appreciate you for acknowledging our staff as we are consistently delivering exceptional service to our guest. I will make sure to share your positive feedback with the entire team. We value your patronage and appreciate your confidence in us. Once again, thank you for sharing your recent experience, your comment is always very important for us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely yours, Hany Ghanem – General Manager

2/10 - 너무 별로예요

barry

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 3박 숙박함
답변 제공: GM 님, 2019년 10월 26일
Dear Valued Guest, Thank you for taking the time to write a booking.com review regarding your recent experience with our property at Best Western Plus Doha Hotel! Based on your review rate, I would like to take this opportunity as well to personally apologize for inconveniences that have caused you during your stay with us. We are reaching out to hear your concerns in particular, as we are unceasingly reviewing all other areas of improvement to mark the venue of your trip whether for business or leisure to be comfortable and memorable one. Your comment is always very important to us. I hope that you give us a an opportunity to turn your experience around. I look forward to hearing from you soon and it will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

4/10 - 별로예요

실제 이용하신 고객

2019년 10월에 1박 숙박함
답변 제공: General Manager 님, 2019년 10월 22일
Dear Valued Guest, Thank you for taking the time to write a booking.com review regarding your recent experience with our property at Best Western Plus Doha Hotel! Based on your review rate, I would like to take this opportunity as well to personally apologize for inconveniences that have caused you during your stay with us. We are reaching out to hear your concerns in particular, as we are unceasingly reviewing all other areas of improvement to mark the venue of your trip whether for business or leisure to be comfortable and memorable one. Your comment is always very important to us. I hope that you give us a an opportunity to turn your experience around. I look forward to hearing from you soon and it will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 9월에 1박 숙박함
답변 제공: General manager 님, 2019년 9월 21일
Dear Valued Guest, Thank you for the wonderful feedback and trusting us to be at your service! We are delighted to hear that it is your best stay at Best Western Plus Doha and it is a great honour to hear your recommendation, such an encouraging word! I will make sure to share your positive feedback with the entire team. It has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Once again, thank you for sharing your recent experience and we look forward to welcome you back soon! Sincerely yours, Hany Ghanem - General Manager

8/10 - 좋아요

Murari

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 2박 숙박함
답변 제공: General Manager 님, 2019년 9월 18일
Dear Murari, Thank you for taking the time to write a booking.com review regarding your recent experience with our property at Best Western Plus Doha Hotel! Based on your review rate, I would like to take this opportunity as well to personally apologize for inconveniences that have caused you during your stay with us. We are reaching out to hear your concerns in particular, as we are unceasingly reviewing all other areas of improvement to mark the venue of your trip whether for business or leisure to be comfortable and memorable one. Your comment is always very important to us. I hope that you give us a an opportunity to turn your experience around. I look forward to hearing from you soon and it will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

8/10 - 좋아요

Jan

좋아요: 직원 및 서비스, 객실의 편안함
Slept well
Pretty good quality/price. WC could have been finished with better care. AC was a bit too loudy for my taste. I would book it again.
2019년 7월에 1박 숙박함
답변 제공: General Manager 님, 2019년 7월 23일
Dear Valued Guest, Thank you for taking the time to write a booking.com review regarding your recent experience with our property at Best Western Plus Doha Hotel! Based on your review rate, I would like to take this opportunity as well to personally apologize for inconveniences that have caused you during your stay with us. We are reaching out to hear your concerns in particular, as we are unceasingly reviewing all other areas of improvement to mark the venue of your trip whether for business or leisure to be comfortable and memorable one. Your comment is always very important to us. I hope that you give us an opportunity to turn your experience around. I look forward to hearing from you soon and it will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

4/10 - 별로예요

실제 이용하신 고객

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is terrible, I had to ask everyday for wash towels I only received 2 throughout the whole stay. When I asked house service, the receptionist, room service and even the bell boy ( why would I even have to ask the bell boy for wash towels?) it was always they’re being washed. I’m guessing the towels were hand made since it took forever to receive. This was the most disappointing stay I’ve ever had.
2019년 5월에 1박 숙박함
답변 제공: General Manager 님, 2019년 5월 30일
Dear Valued Guest, Thank you for taking the time to write a booking.com review regarding your recent experience with our property at Best Western Plus Doha Hotel! Based on your review rate, I would like to take this opportunity as well to personally apologize for inconveniences that have caused you during your stay with us. We are reaching out to hear your concerns in particular, as we are unceasingly reviewing all other areas of improvement to mark the venue of your trip whether for business or leisure to be comfortable and memorable one. Your comment is always very important to us. I hope that you give us a an opportunity to turn your experience around. I look forward to hearing from you soon and it will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 2박 숙박함
답변 제공: General Manager 님, 2019년 5월 30일
Dear Valued Guest, Thank you for the wonderful feedback and trusting us to be at your service! We are delighted to hear that it is your best stay at Best Western Plus Doha and it is a great honour to hear your recommendation, such an encouraging word! I will make sure to share your positive feedback with the entire team. It has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Once again, thank you for sharing your recent experience and we look forward to welcome you back soon! Sincerely yours, Hany Ghanem - General Manager

8/10 - 좋아요

Chowdhury

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very close to Souq Waqif .
Room was good. Liked the upgrade and free shuttle to Airport. Breakfast should come free with Bed. Room lights are not enough.
2019년 4월에 1박 숙박함
답변 제공: Hany Ghanem – General Manager 님, 2019년 4월 27일
Dear Valued Guest, Thank you for taking the time to write a review regarding your recent experience with our property at Best Western Plus Doha Hotel! We are glad to hear remarking our location, our property is truly close in proximity to the city’s key administrative business and leisure attractions and a walking distance of essential tourist spots or commercial centers. Moreover, our sincere apology for other areas that caused you inconveniences. and we also unceasingly reviewing all other areas of improvement to apply the best relative course of actions to avoid any inconveniences in the future. Once again thank you for sharing your recent experience and it will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely yours, Hany Ghanem – General Manager

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Location is great to access attractions. Staff are very friendly & room was spacious. Cleaning was average and we kept asking to replace things when taken eg towels. Some towels had stains on them. You could hear children in other rooms so noise isolation isn’t great , & noise from outside .
2019년 4월에 9박 숙박함
답변 제공: Hany Ghanem- General Manager 님, 2019년 4월 20일
Dear Sadia, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! On behalf of the entire team, I would like to thank you for acknowledging our hotel services & facilities. As well as for remarking our hotel location. Our property is truly close in proximity to the city’s key administrative business and leisure attractions and a walking distance of essential tourist spots or commercial centers. We appreciate as well for bringing up all your concerns which is very important to us to improve our services. Please accept my sincere apology for any inconvenience during your stay with us, we ensure that we will take necessary actions and continuously reviewing all other areas of improvement to avoid such matters in the future for a more comfortable and memorable stay. Once again, thank you for sharing your recent experience and we hope that you give us a second change to turn your experience around. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely, Hany Ghanem- General Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nuce Location and Room was clean. Bathroom not so clean
2019년 3월에 2박 숙박함
답변 제공: Hany Ghanem – General Manager 님, 2019년 3월 25일
Dear Valued Guest, Thank you for taking the time to write a review regarding your recent experience with our property at Best Western Plus Doha Hotel! We are glad to hear remarking our location, our property is truly close in proximity to the city’s key administrative business and leisure attractions and a walking distance of essential tourist spots or commercial centers. Moreover, our sincere apology for other areas that caused you inconveniences. and we also unceasingly reviewing all other areas of improvement to apply the best relative course of actions to avoid any inconveniences in the future. Once again thank you for sharing your recent experience and it will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely yours, Hany Ghanem – General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Very Nice!
2019년 3월에 1박 숙박함
답변 제공: Sincerely yours, Hany Ghanem - General Manager 님, 2019년 3월 19일
Dear Valued Guest, Thank you for the wonderful feedback and trusting us to be at your service! We are delighted to hear that it is your best stay at Best Western Plus Doha and it is a great honor to hear your recommendation, such an encouraging word! I will make sure to share your positive feedback with the entire team. It has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Once again, thank you for sharing your recent experience and we look forward to welcome you back soon! Sincerely yours, Hany Ghanem - General Manager

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
dreckig und abgenutzt! Bettlagen hatten löcher, Bettdecken hatten Flecken; Kopfkissen ekelhaft! Bad verdreckt. Duschen unmöglich, da nur Tropfen Wasser aus der Dusche kamen....
2019년 3월에 1박 숙박함
답변 제공: Hany Ghanem – General Manager 님, 2019년 3월 18일
Dear Sir/Madam, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! I would like to extend my sincere apology regarding your concern. I truly understand your disappointment. I have addressed this to my team and it has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Your feedback is very important to us and we are unceasingly reviewing all other areas of improvement to apply the best relative course of actions to avoid this kind of occurrences in the future. I hope that you give us a second chance to turn your experience around. It will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

10/10 - 훌륭해요

Damiano

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A very good hotel.
A very good hotel near to all amenieties.There are plenty of restaurants in the area.The staff were very attentive.We were given an upgrade to a suite which was very kind of them.
2019년 3월에 3박 숙박함
답변 제공: Hany Ghanem- General Manager 님, 2019년 3월 11일
Dear Mr. Damiano, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! On behalf of the entire team, I would like to thank you for acknowledging our hotel services & facilities. As well as for remarking our hotel location. Our property is truly close in proximity to the city’s key administrative business and leisure attractions and a walking distance of essential tourist spots or commercial centers. Once again, thank you for sharing your recent experience. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely, Hany Ghanem- General Manager

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Amazing staff I come four times a year and always remember me and give warm welcome. Top floor have amazing Phillipino group Sounded stations recommend highly. Been coming for 3 years and look forward to next stay.
2019년 2월에 8박 숙박함
답변 제공: Hany Ghanem - General Manager 님, 2019년 2월 16일
Dear Mr. David, Thank you for the wonderful feedback and trusting us to be at your service! We are delighted to hear that it is your best stay at Best Western Plus Doha and it is a great honor to hear your recommendation, such an encouraging word! I will make sure to share your positive feedback with the entire team. It has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Once again, thank you for sharing your recent experience and we look forward to welcome you back soon! Sincerely yours, Hany Ghanem - General Manager

8/10 - 좋아요

Ray

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick Business trip to Doha
Very enjoyable stay. Friendly and efficient staff. Would stay there again
2019년 2월에 2박 숙박함
답변 제공: Hany Ghanem - General Manager 님, 2019년 2월 12일
Dear Mr. Ray Thank you for the wonderful feedback and trusting us to be at your service! We are delighted to hear that it is your best stay at Best Western Plus Doha and it is a great honor to hear your recommendation, such an encouraging word! I will make sure to share your positive feedback with the entire team. It has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Once again, thank you for sharing your recent experience and we look forward to welcome you back soon! Sincerely yours, Hany Ghanem - General Manager

4/10 - 별로예요

실제 이용하신 고객

별로예요: 객실의 편안함
Regret going glad it was only 1 night
The room was so cold, I’ve never been to a hotel room that cold. After 1 night I got a sore throat and became ill. The shower gondition was poor. It was close to airport.
2019년 2월에 1박 숙박함
답변 제공: Hany Ghanem – General Manager 님, 2019년 2월 15일
Dear Sir/Madam, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! I would like to extend my sincere apology regarding your concern. I truly understand your disappointment. I have addressed this to my team and it has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Your feedback is very important to us and we are unceasingly reviewing all other areas of improvement to apply the best relative course of actions to avoid this kind of occurrences in the future. I hope that you give us a second chance to turn your experience around. It will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager