"The staff was pretty helpful for the most part. One of the problems was the key system for the rooms. My lock was very finicky, I sometimes has to swipe my card 4 or 5 times for it to work. The general attitude of the staff was a shrug...it's old. True, but after going to the desk several times to say my card didn't work, one staff member finally said "WE'RE SORRY, it's old."
The pool area was very nice, except some of the lounge chairs were worse for wear. The absolutely WORST area was the gym. I workout with weights, so I was happy to see that the gym appeared well equipped. That is until...I actually went to workout. The room was 87 degrees and the equipment was filthy, decomposed from the heat, broken down, the floor didn't appear to have been cleaned for eons. No hand sanitizer, no water in the water machine. One floor mat that looked like it was from the 1950's, all cracked and broken. There was a stability ball that looked very unstable. I did call the front desk about the air con, and apparently they turned it on remotely, but by the time it was tolerable in there, I was done.
I would say I had a good experience overall, but definitely some things need attention."
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