바(숙박 시설 내)
예약 가능 여부 확인

나이트캡 앳 쇼핑타운 호텔 여행 후기

3.5 out of 5
나이트캡 앳 쇼핑타운 호텔
19 Williamsons Road, Doncaster, VIC

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 172개 이용 후기 중 73개" "
평점 8 - 좋아요. 172개 이용 후기 중 73개" "
평점 6 - 괜찮아요. 172개 이용 후기 중 18개" "
평점 4 - 별로예요. 172개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 172개 이용 후기 중 3개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 6박 숙박함
답변 제공: Jessica (Receptionist) 님, 2018년 11월 12일
Thank you for your review!

8/10 - 좋아요

Reza

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed at the nightcap Hotel one night and did like it. Very comfortable bed and quiet, we also got 2 complementary drink .
2024년 4월에 1박 숙박함
답변 제공: Reception 님, 2024년 4월 10일
Hello Reza,Thank you kindly for leaving us a nice review. We're pleased to hear that you enjoyed staying with us, and look forward to welcoming you back again soon.

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 1월에 1박 숙박함
답변 제공: management 님, 2024년 1월 28일
Hi Timothy,thank you for taking the time to leave us a review. We are glad you enjoyed your stay and we hope to see you again soon.

8/10 - 좋아요

Ji Eun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 5박 숙박함
답변 제공: management 님, 2024년 1월 27일
Hello Ji Eun,thank you for taking the time to leave us a review.we do hope to see you return the Shoppingtown hotel soon.

10/10 - 훌륭해요

Glenn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The motel was very conveniently located, there is a big Westfield shopping centre directly opposite. Buses and trams were also close by. The motel was clean and comfortable. The staff were very polite and helpful. I would happily choose this motel again and would recommend it to others.
2024년 1월에 2박 숙박함
답변 제공: Reception 님, 2024년 1월 22일
Hello Glenn, thank you for taking the time to leave us a review; and for your wonderful feedback. We're pleased to hear that you enjoyed our convenient location, and had a comfortable stay with us. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Matty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely stay as always.
2024년 1월에 2박 숙박함
답변 제공: Reception 님, 2024년 1월 22일
Hello Matt, thank you for leaving us a five star review. We're happy to hear that you had a lovely stay with us and look forward to welcoming you back again soon.

10/10 - 훌륭해요

MICHAEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Went to see a band there on New Years Eve. So convenient. Had dinner in the bistro. Great meal. Shopped at Doncaster Shoppingtown in the afternoon. A very easy walk. Check in was easy and the lady at reception was excellent.
2023년 12월에 1박 숙박함
답변 제공: Reception 님, 2024년 1월 7일
Hello Michael, thank you for taking the time to leave us a 10/10 review, and for your positive feedback. We're happy to hear that you had a pleasant stay with us, and look forward to welcoming you back again soon.

8/10 - 좋아요

Claire

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great stay at this hotel. Staff were friendly, great location. Just had difficulty contacting hotel via phone.
2023년 12월에 1박 숙박함
답변 제공: Reception 님, 2023년 12월 27일
Hello Claire, thank you for taking the time to leave us a review. We are pleased to hear that you had a great stay with us. We appreciate your feedback, and look forward to welcoming you back again soon.

10/10 - 훌륭해요

Ed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay in this part of Eastern Melbourne. Easy to drive to and to park. Great meal at the hotel connected to the motel.
2023년 12월에 1박 숙박함
답변 제공: Reception 님, 2023년 12월 27일
Hello Ed, thank you for leaving us a great review. We're happy to hear that you enjoyed your stay with us; and look forward to welcoming you back again soon.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Reception 님, 2023년 12월 7일
Thank you for leaving us a 10/10 review. We look forward to welcoming you back again soon.

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Reception 님, 2023년 11월 22일
Hello Stephen,Thank you for leaving us a review. We hope to welcome you back again soon.

8/10 - 좋아요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Reception 님, 2023년 11월 22일
Hello Kenneth, thank you kindly for taking the time to leave us a review. We hope to welcome you back for a 5 star experience.

6/10 - 괜찮아요

David

좋아요: 직원 및 서비스
Overall it was ok
2023년 11월에 1박 숙박함
답변 제공: Reception 님, 2023년 11월 10일
Hello David, thank you for leaving us a review. We hope to see you again soon.

10/10 - 훌륭해요

Christine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
2023년 10월에 1박 숙박함
답변 제공: Reception 님, 2023년 10월 29일
Hi Christine thank you so much for the positive review! We look forward to seeing you back soon.

10/10 - 훌륭해요

Brad

Mary the receptionist did a great job Checking in & checking out 5 star….
2023년 10월에 2박 숙박함
답변 제공: Reception 님, 2023년 10월 18일
Hello Brad, thank you for leaving us a five star review. We look forward to welcoming you back again soon.

8/10 - 좋아요

Kerryn

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in the Motel and had dinner in the bistro, the food was lovely. However people outside our room carrying on till 3am!! Also booked for the wrong night and wasn’t aware, no staff bothered to contact me.
2023년 9월에 1박 숙박함
답변 제공: Reception 님, 2023년 10월 2일
Hello Kerryn, Thank you for taking the time to leave us a review. We apologise that there was an error with your booking. We hope to see you again soon.

8/10 - 좋아요

Fran

좋아요: 청결 상태, 직원 및 서비스
Handy location in Doncaster, close to all facilities there
2023년 9월에 2박 숙박함
답변 제공: Casey - management 님, 2023년 9월 16일
Thank you so much for taking the time to leave us a review :) We hope you had a lovely experience and we look forward to seeing you back again soon :)

10/10 - 훌륭해요

Ed

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just across the road from the shopping centre with easy parking and a great bistro as part of the complex.
2023년 9월에 1박 숙박함
답변 제공: Reception 님, 2023년 9월 8일
Hello Ed, thank you for leaving us a five star review. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Lynne

좋아요: 편의 시설/서비스
Great value for money. Location is excellent and staff friendly and super helpful.
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 3일
Thank you so much for such a lovely review. We are so glad you enjoyed your stay and we look forward to welcoming you back again soon :)

8/10 - 좋아요

Leonie

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Great location, staff very friendly and helpful. Bathroom had a lot of mould in it and broken hand towel fixture
2023년 7월에 1박 숙박함
답변 제공: Reception 님, 2023년 8월 7일
Hello Leonie, we're happy to hear that you enjoyed the location, and our staff were very friendly and helpful. We appreciate your feedback, and will investigate the outlined issues that you have brought to our attention. We hope to welcome you back again soon.

6/10 - 괜찮아요

Kerrie

좋아요: 직원 및 서비스
The heating was insufficient & need of attention. I generally dont like heating systems on high as i find them sufficating but had have this as high as it would go and still not warm enough.
2023년 7월에 1박 숙박함
답변 제공: Reception 님, 2023년 8월 7일
Hello Kerrie, thank you for your feedback in relation to our heating system, and bringing this to our attention. We have done a sufficient check on the heating unit and have ensured that it's all running smoothly.We hope to welcome you back again soon.

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nightcap opposite Westfield Doncaster
Late check in was easy. The room was very spacious and the bed was super comfortable. Will stay again.
2023년 7월에 1박 숙박함
답변 제공: Reception 님, 2023년 8월 1일
Hello Christine, thank you for leaving us a wonderful review. We're so happy to hear that you had a great stay with us; and look forward to welcoming you back again soon.

10/10 - 훌륭해요

Deb

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in is smooth, staff are friendly. Rooms are a decent size and clean. Parking is easy and convenient and it is located across the road from Westfield shops. You can order in from the pub which is a big bonus.
2023년 7월에 1박 숙박함
답변 제공: Reception 님, 2023년 7월 27일
Hello Deb, thank you for your kind words and for leaving us a wonderful review. We're happy to hear that you enjoyed your stay; and look forward to welcoming you back again soon.

10/10 - 훌륭해요

maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great to get away to a nice Motel, for Dining and playing pokies for a night, loved it and all fresh and ready for the week
2023년 7월에 1박 숙박함
답변 제공: Reception 님, 2023년 7월 23일
Hello Maria, thank you for leaving us a wonderful review. We're happy to hear that you had a great stay with us; and look forward to welcoming you back again soon.

8/10 - 좋아요

Wai Carson

좋아요: 숙박 시설 상태 및 시설
Spacious room, comfy bed, quiet n hot shower
2023년 7월에 1박 숙박함
답변 제공: Reception 님, 2023년 7월 23일
Hello Wai, thank you for leaving us a review. We're really happy to hear that you enjoyed your stay with us, and look forward to welcoming you back again soon.

8/10 - 좋아요

Marcia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed our stay
2023년 7월에 2박 숙박함
답변 제공: Reception 님, 2023년 7월 12일
Hello Marcia, thank you for your review. We're happy to hear that you enjoyed your stay; and look forward to seeing you again soon.

8/10 - 좋아요

Paul

2023년 6월에 2박 숙박함
답변 제공: Reception 님, 2023년 7월 3일
Hello Paul, thank you for leaving us a review. We look forward to seeing you again soon.

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always a pleasure staying here.
2023년 6월에 1박 숙박함
답변 제공: Reception 님, 2023년 6월 26일
Hello Michael,Thank you for leaving us a great review, we look forward to welcoming you back again soon.

10/10 - 훌륭해요

Jennie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Everything is good. And free coffee was nice.
2023년 5월에 1박 숙박함
답변 제공: Reception 님, 2023년 5월 19일
Hello Jennie,Thank you for leaving us a great review, we look forward to welcoming you back again soon.

8/10 - 좋아요

Geoffrey

2023년 5월에 1박 숙박함
답변 제공: Reception 님, 2023년 5월 8일
Hello Geoffrey, Thank you for your review.

10/10 - 훌륭해요

Stephanie

2023년 5월에 1박 숙박함
답변 제공: Reception 님, 2023년 5월 8일
Hello Stephanie,Thank you for leaving us a 10/10 score.We hope to see you again soon.

10/10 - 훌륭해요

Marcus

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
10/10.
2023년 4월에 2박 숙박함
답변 제공: Reception 님, 2023년 5월 1일
Hello Marcus,Thank you for your review.

10/10 - 훌륭해요

Daniel

2023년 4월에 1박 숙박함
답변 제공: Reception 님, 2023년 5월 1일
Hello Daniel,Thank you for your review.

8/10 - 좋아요

Daniel

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Better than expected overall. Motel feel on the outside but the rooms are modern enough and the rooms are cleaned daily which is good for these days. Service is good when staff are around. Lots of free parking. Great location with proximity to Doncaster Shoppingtown. Free internet and you can control the temperature of the room. Smart TV is a good touch and lots of power points. The beds are very comfortable. Negatives are only that reception does not open until 9 am, the cleaning could be better, a microwave or toaster would be handy and it can be a bit loud outside on Friday and Saturday but it does not last long. Overall, I would likely stay again.
2023년 4월에 6박 숙박함
답변 제공: Reception 님, 2023년 4월 17일
Hello Michael,Thank you so much for taking the time to leave us a review. We appreciate your feedback and will ensure to pass it on to our management team.We look forward to welcoming you back again soon.

6/10 - 괜찮아요

Jorja

출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Every time I stay here, I wake up to an people yelling and screaming at each other
2023년 4월에 1박 숙박함
답변 제공: Reception 님, 2023년 4월 13일
Hello Jorja,If you would like to discuss your review further with us, please contact the venue on 9848 6811. Thank you.

8/10 - 좋아요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Better than expected overall. Motel feel on the outside but the rooms are modern enough and the rooms are cleaned daily which is good for these days. Service is good when staff are around. Lots of free parking. Great location with proximity to Doncaster Shoppingtown. Free internet and you can control the temperature of the room. Smart TV is a good touch and lots of power points. The beds are very comfortable. Negatives are only that reception does not open until 9 am, the cleaning could be better, a microwave or toaster would be handy and it can be a bit loud outside on Friday and Saturday but it does not last long. Overall, I would likely stay again.
2023년 4월에 1박 숙박함
답변 제공: Reception 님, 2023년 4월 13일
Hello Daniel,Thank you for your review, we appreciate all of your positive feedback; and are happy to hear that you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 - 훌륭해요

Lena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stayed with my two 14 year olds in a three person unit, it was only a one night stay and the boys top and tailed on the queen bed with no complaints. They absolutely loved the bathroom and how big the shower was. They loved the little private balcony making them feel very grown up drinking their cup of tea and complimentary biscuits lol and they were extremely excited to find the Westfield shopping centre right across the road, where they spent their evening and than breakfast the following day. Side note, I was sick with the flue and got yo stay in the comfy bed wile the two hobbits went adventuring. We will definitely be staying here again as not only were we very comfortable and had a great adventure and comfortable sleep for our trip the following day but the dinner menu looked amazing so we need to come back and try everything. Highly recommended.
2023년 3월에 1박 숙박함
답변 제공: Raj 님, 2023년 3월 26일
Hi Lena,Thank you for taking time to review us. It was our pleasure to host you and your family. We look forward to your patronage in near future.

10/10 - 훌륭해요

Courtney

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved how the bar/ restaurant was attatched to hotel. And the kids play room.
2023년 3월에 1박 숙박함
답변 제공: Reception 님, 2023년 11월 10일
Hello Courtney, thank you for leaving us a wonderful review. We're glad to hear that you enjoyed staying with us; and hope to welcome you back again soon.

8/10 - 좋아요

Paul

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient and well priced
2023년 2월에 1박 숙박함
답변 제공: Reception 님, 2023년 3월 4일
Dear Paul,We are glad you enjoyed your stay with us. Thank you for leaving a great review and we look forward to having you here again soon.Kind regards,Reception

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
comfortable
2023년 2월에 1박 숙박함
답변 제공: Reception 님, 2023년 2월 17일
Hello Peter,Thank you for taking the time to leave us a review, we hope to see you again soon.

10/10 - 훌륭해요

Suzanna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great. Had the best view of the city scape
2023년 2월에 1박 숙박함
답변 제공: Nightcap Shoppingtown Hotel 님, 2023년 2월 11일
Hi Suzanna, Thanks for the review of our hotel. We think the views are splendid too. We look forward to seeing you here again soon.Kind regards,Nightcap @ Shoppingtown

8/10 - 좋아요

Linda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great balcony view. Great location across the road from Westfield and cinema. Really comfy beds. Bathroom was pretty clean. Around the edge of the flor and tiles needed a wash but other than that very clean. Staff very friendly and welcoming. Will definitely stay again.
2023년 2월에 2박 숙박함
답변 제공: Reception 님, 2023년 2월 4일
Hi Linda,Thank you for your great review. We are pleased you enjoyed your stay and agree with you that the views here - both in the hotel and the bistro - are terrific! Thank you for taking the time to write a review and we look forward to welcoming you here soon.Kind regards,Reception

10/10 - 훌륭해요

Howard

2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Rachel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful place to stay.
답변 제공: Reception 님, 2023년 1월 9일
Hello Rachel, thank you for leaving us a great review. We're happy to hear that you enjoyed your stay with us, and hope to see you again soon.

8/10 - 좋아요

Chris

가족 여행
좋아요: 직원 및 서비스
Great location opposite Westfield mall and very quiet. Just needed some maintenance and TLC in bathroom area.
답변 제공: Reception 님, 2023년 1월 9일
Hello Chris, thank you for leaving us a great review. We sure do have a superb location here!! We appreciate your feedback, and hope to see you again soon.

10/10 - 훌륭해요

Tianya

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady at reception was lovely and welcoming. The room is renovated with new paint and amenities. Overall quite clean and we had good sleeps. were also offered complimentary drink vouchers. The only setback is no breakfast available. Happy stay, will be back:)
2022년 12월에 1박 숙박함
답변 제공: Reception 님, 2023년 1월 1일
Hello Tianya,Thank you for leaving us a wonderful review. We're happy to hear that you enjoyed your stay with us, and look forward to seeing you again soon.

10/10 - 훌륭해요

Sue

2022년 12월에 1박 숙박함
답변 제공: Reception 님, 2023년 1월 1일
Hello Sue,Thank you for leaving us a 10/10 review. We hope to see you soon.

2/10 - 너무 별로예요

Rosalie

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Noisy drunks all hours of the night and staff/ bouncers next to useless in sorting it out. Room was not the greatest either, stale smell of cigarettes.
답변 제공: Reception 님, 2023년 11월 10일
Hello Rosalie, thank you for taking the time to leave us feedback. We're sorry to hear that you didn't have an enjoyable experience upon your stay. Please feel free to contact our management team on 9848 6811, and we would be happy to discuss your review with you. Thank you.

8/10 - 좋아요

Sally

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

Deborah

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
2022년 12월에 1박 숙박함