โStaff were professional and genuinely helpful. They provided good local recommendations, handled check-in smoothly, and always greeted me warmly. The room itself was modern, spacious, and exactly as advertised online.โ
โGreat hotel. Large rooms, modern bathrooms and very very clean.
There is no air conditioning but when we stayed the weather was cool.
The hotel is near very busy road but it did not bother us but it could be issue for some people.
Overall we were very happy with our stay. โ
โganz besonders hervorzuhebende Freundlichkeit der Mitarbeitenden: wir haben in keinem Hotel zuvor eine so freundliche und zuvorkommende Belegschaft erlebtโ
โIt was the worst hotel Iโve ever been to. Hotel prices were very high because of the exhibition ans soccer events, and I had to do everything myself for the service. If I need a new towel, I had to ask for it, and I had to ask for toilet paper. That was not just for me, it was a form of service in this hotel. It was very shocking. There was no refrigerator in the room, not even a cup. The price is five stars, but the service was the lowest. I have no good memories of Dortmund because of this...