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Mercure Hotel Hagen

4.0 star property
Travelers find a peaceful urban sanctuary where nature surrounds them, cocktails await by a warm lobby fireplace, and traditional massage treatments restore balance

Choose dates to view prices

The Mercure Hotel Hagen offers upscale amenities in natural surroundings. Guests can book Thai massages, explore gardens, and enjoy free in-room WiFi. The lobby fireplace is perfect for drinks. Nearby attractions include Elbershallen and Osthaus Museum Hagen.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
The current price is ₩151,070
₩161,645 total
includes taxes & fees
Jun 7 - Jun 8
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About this property

Mercure Hotel Hagen

  • Upscale hotel near Stadthalle Hagen
  • Located close to Elbershallen and Osthaus Museum Hagen, Mercure Hotel Hagen provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa. In addition to a bar and a gym, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff
    • Smoke-free premises, a front-desk safe, and tour/ticket assistance
    • A 24-hour front desk, massage treatment rooms, and luggage storage
  • Room features
  • All 146 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi.
  • Other amenities include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and tubs or showers
    • Flat-screen TVs with premium channels
    • Wardrobes/closets, travel cribs, and coffee/tea makers

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per night

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Covered self parking fee: EUR 9.00 per night (in/out privileges)
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Is Mercure Hotel Hagen pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Hotel Hagen?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Hagen on Jun 7, 2026 start from ₩151,070, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 9.00 per night. Limited spots are available.

What time is check-in at Mercure Hotel Hagen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Hotel Hagen?

Check-out is at noon.

Where is Mercure Hotel Hagen located?

Located in Emst, this spa hotel is within a 10-minute walk of Stadthalle Hagen and Elbershallen. Osthaus Museum Hagen and Theater Hagen are also within 1 mi (2 km). Hagen-Oberhagen Station is 9 minutes by foot and Hagen Central Station is 26 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.6

Cleanliness

7.2

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 236 out of 670 reviews
Rating 8 - Good. 320 out of 670 reviews
Rating 6 - Okay. 78 out of 670 reviews
Rating 4 - Poor. 26 out of 670 reviews
Rating 2 - Terrible. 10 out of 670 reviews

Reviews

Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Front desk staff is amazing and very accommodating. The breakfast buffet is very nice.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, easy to walk everywhere, nice room. The room was a bit too warm even though the heater was not on.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room, hot and healthy breakfast
Stayed 1 night in Nov 2025
Verified

8/10 Good

Noora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfy basic hotel. Enough space and easy to arrive with a car.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Sylwia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Very comfortable room and great service. Fab breakfast
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Souheil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This auto it’s very amazing and it’s very clean the staff in this hotel it’s very professional very good service and there was amazing their rooms it’s very clean and big and the restrooms. It’s also bigs and very clean. Everything has a new in this hotel.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Solvej

Liked: Cleanliness, staff & service, property conditions & facilities
The room was so so so warm! No aircon, which we didn't notice during booking. 4 people in a small room on a warm summer night, was almost too much. Also the extra bed (for the kids - 8 and 10 years old), was very hard and uncomfortable. Otherwise the hotel was at a very nice location, close to a cool area with a lot of dining options. The hotel was clean and nice and the breakfast was good.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality/price ratio
Stayed 9 nights in Aug 2025
Verified

8/10 Good

Tarik

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tuba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay! Thanks!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Bjorn

Liked: Staff & service, property conditions & facilities
All great
Stayed 1 night in May 2025
Verified

6/10 Okay

Dieter

Liked: Cleanliness, staff & service
Unfortunately our small room was unbearably hot and facing a very busy and noisy street. Our stay in previous years was more pleasant.
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

Friedhelm

Disliked: Cleanliness
Never stay again in this Mercure
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Fernando P.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing top complain

Everything was fine
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
F
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Petra

Liked: Cleanliness, staff & service
The hotel is in a nice part of the city. I enjoyed the choice of breakfast items and eating outside on the terrace. The hotel was clean. The staff were friendly. There are renovations going on but not disruptive, noise wise. Just a little grumble about the foam chip pillow. The hotel was in walking distance of the downtown shopping area. There are also a choice of 3 buses from a stop just outside of the hotel. All 3 buses go to the main train station.
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

Bjorn

Liked: Staff & service, amenities
Beds are not good
Stayed 3 nights in Jul 2024
Verified

4/10 Poor

Bledar

Disliked: Cleanliness, staff & service, amenities
I was charged extra fee of 8 euros per night despite off been a customer
Stayed 2 nights in Jun 2024
Verified

2/10 Terrible

Sutharsan

Disliked: Staff & service, amenities, property conditions & facilities
This is a 4 Star hotel in Germany, but there are no Air condition in the rooms! We were 16 people and were very disappointed about this on a 4 Star hotel in Germany! Plus, since there are no Air condition in the room, we end up opening the windows and there were lots of noise from outside till 3AM in the morning due to people partying outside! This is very frustrating to see this in Germany! People are smoking right on the main entrance and don’t care that there are people walking into the hotel!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Ange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage. Personal so freundlich
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2tes Mal hier gewesen und ich bin immer begeistert. Sehr sauber und gepflegt. Mitarbeiter sind nett. Der Bär ist toll und die Umgebung sind perfekt auch zum spazieren in Ruhe oder zur Kaffee in der Stadt zu laufen (10min) . einfach toll gewesen
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal ist nett, freundlich und kompetent.Parken war kostenlos und soviele Plätze frei. Ich würde es gerne empfehlen.Es ist sauber , fußläufig kann man die Stadt erreichen, das Hotel bietet ein großer Park zum spazieren noch.. einfach toll. Immer wieder gerne
Stayed 1 night in Mar 2026
Verified

8/10 Good

Mike

Liked: Cleanliness
Etwas in die Jahre gekommen aber überaus freundliches und hilfsbereites Personal.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

SANDRA

Liked: Cleanliness, staff & service, amenities
Creo que es un hotel de 3 estrellas. Está bien, pero se nota alguna reforma, pero no es como otros Mercure donde me he
Stayed 1 night in Feb 2026
Verified

8/10 Good

Søren

Liked: Cleanliness, staff & service
Et fint business-hotel, som overordnet lever op til det, man har brug for på en forretningsrejse. Værelset var pænt, rent og funktionelt indrettet, og sengen var god. Fitnesscentret er dog noget mangelfuldt og lever ikke helt op til forventningerne, hvis man gerne vil træne under opholdet. Til gengæld var personalet super søde, meget imødekommende og tydeligt servicemindede, hvilket trækker oplevelsen klart op. Restaurant og morgenmad var udmærket, og parkeringsforholdene var gode. Et solidt valg til forretningsrejser.
Stayed 3 nights in Jan 2026