2/10 - 너무 별로예요
Victor
2019년 6월 11일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My Horrible Night at Elu
I had a 3 days reservation with this hotel and it was a complete nightmare. I miss my flight in NY and try to call the hotel through hotels.com to reschedule or at least to let them know that I will be one day late. No one was there to pick up the call. when we finally land in Douala, it took me 2 hours to fight my way to this place as it is in a dark corner of Bonamousssadi. To my biggest surprise, the hotel has sold out my room and refuse to refund my money. I had to drive around for another 3 hours to find another place to stay for the night. My husband has been calling hotels.com from the state to get a refund to no avail. The girl at the front desk was nice and understanding, but the guy was a bully and did not seam to care. Not recommended unless you are a local and can understand the corruption language.
Victor
2019년 6월에 3박 숙박함