“This apartment was wonderful. Comfortable and clean. We easily got in and out. Such an amazing first experience. The staff was helpful and kind. The restaurant was delightful with amazing food!”
“Superb location near the train station and the sites in old Stirling. Well-equipped, quiet room, and some nice amenities (workout room, cowork area, fridge in room and sink/cutlery for light food prep). It was cumbersome having to communicate with staff via the Expedia interface, but the staff were fantastic in helping us with our stay, giving restaurant and sight-seeing recs. Though advertised as a digital check-in, we were in touch in advance and nicely greeted by the property manager (and one...
“I booked 4 superior king rooms months in advance When we arrived, I had 3 king rooms and 1 small room with two small twin beds in it. When I asked about the change in reservation, I was told by the manager - when you make a reservation, your room is not guaranteed and they do not provide a refund on the difference, even though the twin room was substantially smaller and cheaper and not what I paid for. The manager at the front desk was extremely rude and uncooperative. I was at the desk for 1.5...
“We had a lovely spacious suite room which we were upgraded to and charged extra for without prior knowledge.Even though it was lovely you would have thought there would have been an explanation.The staff were very friendly and helpful.I would recommend the cooked breakfast.”
“It was ok. Not a lot of value for the money, but this is the norm in Scotland. Visitors from North America may find it lacking certain expected features such as a fridge and coffee pot. The restaurant was not great - very run down and many menu items were unavailable.”
“When we initially booked the photos & star rating looked promising. Unfortunately, the property did not live up to expectations.
Weeks before arrival, we contacted the hotel to ask about dropping off our luggage early, but never received a response.
Our first impression was disappointing. The exterior looked rundown, dirty and with peeling paint. We arrived to a very musty, empty bar. The property advertises itself as a wine bar, but the space felt deserted and uninviting. The woman who...
“Good size room, bar meal lovely except the size of the deserts was very small for the cost. Breakfast had a good choice. Easy parking. Hotel was quiet”
“Great town to base yourself we stayed there for 8 years so we know this . The guest house is beautiful back from the road so very peaceful. The hosts are so lovely and welcoming. The room we had was a small double and it was immaculate,clean and had everything you need . Breakfast was excellent and there was plenty to eat . You won’t be disappointed ”