Find hotels in Downtown Bryson City, Bryson City

"I received a call (went to voicemail) from them asking what time I would I arrive. I called back an hour later (10:30pm) telling them in a voicemail I would arrive around12am but I was unsure because I was in a poker tournament. When I showed up at 12:15am nobody would answer the front door or answer the phone. I called 10x and waited outside for 15 mins waiting for somebody to help me get the kieys yo the room i had paid for on the internet reservation I made. I lost out on the room and when I called in the morning asking for a refund since I never received my keys, I was told no. What a joke. I called the, told them when I would arrive, and never heard back from them. Poorly run motel. Also, I stayed there a month before and pulled up to 2 police cards with their lights on dealing with a domestic disturbance. I asked for a mother room night later this year since I come out here for business often and they said no. Awful customer service. And thanks for leaving me stranded at 12:30am looking for a place for to stay. Took me 90 mins and countless calls to local motels/hotels trying to find a room that late. "

"Awesome"

"Everything was great, but our refrigerator was moldy in the freezer part."

"The front desk could be a little more friendly. The rooms smell like cigarette smoke. The rooms could use a lot of updates. The smoke detector needed new batteries. I suppose it was ok for the location to the casino. "

"Staff was great, room super clean, breakfast lacking. Just small gas station muffins and coffee (half and half only for creamer)/juice."

"Great stay"

"Rooms were clean. Dated and the beds are not very comfortable. "

"In desperate need of repair. If you need a clean bed to sleep in, clean towels, and friendly check in staff then this is the place. The bonus is stained furniture, non working in room coffee maker, bathroom sink that backs up or a surprise granola bar under the couch beside an empty pop bottle, then this is your place!"

"The facility was great. Clean and comforting. Felt safe there. The staff could use some training. No eye contact when entering lobby. No excitement about their job. No customer service skills. All in all it was a good stay."