Find Family Hotels in Downtown Colorado Springs, CO

"Best place i have seen in the springs "

"We had wonderful time during our stay, celebrating our 26 th anniversary. We would definitely recommend this resort."

"Your toilets in the rooms are not great, for the type of resort you have they are outdated. Even just to pee in it you have to flush them twice. You should have ice machines around as well. The lunch/dinner restaurant inside was horrible service Saturday night around 6:30-7pm 3/22. The bartender was our server and we waited 30 minutes for drinks, 30+ minutes for 2 grilled cheese and salad which came out wrong and then dessert was 20+ minutes. No one ever checked on us, we had to flag people down. "

"We were in room 259 and really wish they had warned us that people taking the stairs could see right into our windows even with the shades down. Blackout shades are needed to not have random people peek in on you. Saw some trash throughout the interior floor, and it feels like a whole different clientele is there now from 5-7 years ago. The pool is large which we love, but that fan in there is just too loud. Breakfast could be elevated but is good and free. "

"The staff went above and beyond for our stay and found my sons build a bear he lost by the fire place. We always come back here every spring break. "

"The receptionist was pretty rude and not ready to take my credit card because my full name was not printed in the credit card. She was not ready to take my husband's card since the room was booked under my name.We had come at 11.00pm with kids and to deal with the rude receptionist and gruesome admission process. Finally when the admission process was over, she gave us a key to a room which had faulty room lock. We had to go the lobby again with luggages n kids (lobby is located outside the building that has rooms)and got a new room allotted. Took almost 1 hour to complete the gruesome process and get a proper room. The room was okay. The comliimentary breakfast was pathetic with very less options."

"We love this hotel. Great value for the accomodations. Always clean! Love the soundproof rooms and water pressure in the shower. We also love dining onsite. "

"No shampoo "