“I booked based on the great reviews. However, this property is really old. Facilities are not 5 * . The service was pretty haphazard . Despite checking in with Amex the reception failed to state they don’t accept Amex meaning I had to pay via online banking , not a huge issue but missed out on reward points and no detail from the team when checking in what was / was not accepted and even took hold payment from Amex - truly odd. Reception staff were totally unhelpful. I was overcharged for the...
“I booked based on the great reviews. However, this property is really old. Facilities are not 5 * . The service was pretty haphazard . Despite checking in with Amex the reception failed to state they don’t accept Amex meaning I had to pay via online banking , not a huge issue but missed out on reward points and no detail from the team when checking in what was / was not accepted and even took hold payment from Amex - truly odd. Reception staff were totally unhelpful. I was overcharged for the...
Shane