표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 1000개 이용 후기 중 567개" "
10 - 훌륭해요
567
평점 8 - 좋아요. 1000개 이용 후기 중 336개" "
8 - 좋아요
336
평점 6 - 괜찮아요. 1000개 이용 후기 중 62개" "
6 - 괜찮아요
62
평점 4 - 별로예요. 1000개 이용 후기 중 8개" "
4 - 별로예요
8
평점 2 - 너무 별로예요. 1000개 이용 후기 중 27개" "
2 - 너무 별로예요
27
9.2/10
청결 상태
9.2/10
직원 및 서비스
9.2/10
편의 시설/서비스
9.0/10
숙박 시설 상태 및 시설
9.2/10
친환경
이용 후기
10/10 - 훌륭해요
Eilsup
출장 여행
2023년 12월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
방이 크고 편하게 지냈습니다
Eilsup
2023년 11월에 1박 숙박함
답변 제공: Ahmed 님, 2023년 12월 17일
Dear Mr. Yoon,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager
8/10 - 좋아요
kookwon
출장 여행
2023년 2월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
kookwon
2023년 2월에 5박 숙박함
답변 제공: Ahmed 님, 2023년 3월 8일
Dear Guest,Thank you for your positive feedback. We hope to welcome you back again soon.Regards,Hazem MohamedFront Office Manager
10/10 - 훌륭해요
실제 이용하신 고객
출장 여행
2023년 2월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
실제 이용하신 고객
2023년 2월에 3박 숙박함
답변 제공: Ahmed 님, 2023년 3월 8일
Dear Guest,Thank you for your positive feedback. We hope to welcome you back again soon.Regards,Hazem MohamedFront Office Manager
8/10 - 좋아요
Heung Kyu
2020년 3월 13일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Heung Kyu
2020년 3월에 1박 숙박함
답변 제공: Nakul 님, 2020년 3월 15일
Dear Guest,
Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful.
We look forward to welcome you back in the near future.
Regards,
8/10 - 좋아요
wonjun
2019년 6월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
택시 및 우버로 두바이물 가는데 무리 없으며
지하철역도 도보로 이동 가능함
가성비 좋음
얼리 체크인도 가능했음
wonjun
2019년 6월에 3박 숙박함
답변 제공: Nakul 님, 2019년 6월 20일
Dear Guest,
It is great to read that you had an enjoyable stay at the Four Points by Downtown Dubai.
We are happy to read that you enjoyed the value for money and the service provided by our associates. We look forward welcoming you back in the near future.
Regards
10/10 - 훌륭해요
DONG WOOK
2019년 2월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DONG WOOK
2019년 2월에 1박 숙박함
답변 제공: Nakul 님, 2019년 2월 24일
Dear Guest,
We would like to thank you for giving us positive rating on Expedia.com, much appreciated.
We hope to serve you soon again.
Regards
8/10 - 좋아요
HYUNSUK
2017년 3월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비 매우 좋네요
호텔을 많이 안다녀봐서 그런지 시설은 매우 좋구요, 지하철에서 10분정도 걸어야 되는데 체감상 그렇게 멀지 않습니다. 직원분들은 다 친절하셨는데, 제가 새벽 5시 비행기로 도착해서 얼리 체크인을 요청했는데 마침 방이 없어서 계속 귀찮게 굴었네요. 호텔 사항 꼼꼼히 읽었는데도 조식은 따로 내야 해서 조금 당황했습니다. 2박해서 세금? 서비스비? 30디르함이랑 조식 2번 90디르함. 총 120디르함 추가로 냈습니다. 조식 메뉴들은 많진 않은 편이지만 뷔페 직원들이 정말 친절하네요. 그리고 방음이 잘 되진 않습니다. 호텔 바깥소리 잘 들리구요, 근처에 모스크 사원 있어서 샬라샬라 음악소리 잘 들립니다. 중동 느낌 나서 나쁘진 않았네요. 제 기준으로는 퍼펙트했습니다. 추천합니다.
HYUNSUK
10/10 - 훌륭해요
실제 이용하신 고객
2016년 5월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staffs was friendly especially Faye who helped us to check in the room.
The hotel was neat and tidy,though, it was not organized for three of my family including bed, towel, water, cup, etc. However, the facilities were useful and helpful.
실제 이용하신 고객
8/10 - 좋아요
Eung Seo 님, 서울
2015년 10월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
괜찮았어요
생각보다 깨끗하고 넓은 방이였고 가격도 적당했던 거 같다.
Eung Seo
10/10 - 훌륭해요
Sherry O
2024년 4월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sherry O
2024년 4월에 7박 숙박함
답변 제공: Ahmed Al-Esawy Assistant Front Office Manager 님, 2024년 4월 21일
Dear Ms. Sherry,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager
10/10 - 훌륭해요
Thomas 님, Knoxville
연인과의 여행
2024년 4월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love staying here when I need a place in Dubai! I am booked again with them next week!
Thomas
2024년 4월에 1박 숙박함
답변 제공: Ahmed Al-EsawyAssistant Front Office Manager 님, 2024년 4월 18일
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager
10/10 - 훌륭해요
Thomas 님, Knoxville
연인과의 여행
2024년 4월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff, from the front desk to the cleanng people, is excellent!
Thomas
2024년 4월에 2박 숙박함
답변 제공: Ahmed Al-Esawy Assistant Front Office Manager 님, 2024년 4월 14일
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager
10/10 - 훌륭해요
Thomas 님, Knoxville
연인과의 여행
2024년 4월 12일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is wonderful! They really take care of you!
Thomas
2024년 4월에 3박 숙박함
답변 제공: Ahmed Al-Esawy Assistant Front Office Manage 님, 2024년 4월 12일
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager
10/10 - 훌륭해요
Pahul Preet
연인과의 여행
2024년 4월 7일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was amazing, great connectivity.
Pahul Preet
2024년 4월에 3박 숙박함
답변 제공: Ahmed 님, 2024년 4월 7일
Dear Mr. Pahul,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.
10/10 - 훌륭해요
Thomas 님, Knoxville
연인과의 여행
2024년 4월 6일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The maid on 6th floor. Kamalih, did an excellent job having my room ready early each day!
Thomas
2024년 4월에 5박 숙박함
답변 제공: FPBD 님, 2024년 4월 7일
Dear Valued Guest,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests and knowing that we achieved that for you is truly rewarding. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager
10/10 - 훌륭해요
Thomas 님, Knoxville
연인과의 여행
2024년 3월 31일
좋아요: 편의 시설/서비스
This hotel is a hidden secret in Dubai.
Great rooms, Fabulous staff!
Thomas
2024년 3월에 1박 숙박함
답변 제공: Ahmed 님, 2024년 4월 1일
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager
8/10 - 좋아요
Padma
2024년 2월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a good stay! Food was good & the staff were courteous!
Padma
2024년 2월에 5박 숙박함
답변 제공: DXBDF 님, 2024년 3월 1일
Dear Padma,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager
8/10 - 좋아요
Vipin
단체 여행, 출장 여행
2024년 2월 22일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Overall not worth the money I spent
Vipin
2024년 2월에 4박 숙박함
답변 제공: Ahmed Al-Esawy 님, 2024년 2월 23일
Dear Vipin,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your survey suggests that we were unable to meet your expectations entirely which caused low ratings, please accept my sincere apologies for that.I understand you must be having a busy schedule, however, if I may ask, is there anything we could do better to enhance your experience? Your comments are extremely valuable and it will definitely help us improving in highlighted areas. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager
10/10 - 훌륭해요
Thomas 님, Knoxville
연인과의 여행
2024년 2월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is a great value for mo0ney. I love to stay here!
Thomas
2024년 2월에 3박 숙박함
답변 제공: Ahmed 님, 2024년 2월 21일
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager
10/10 - 훌륭해요
Seema
연인과의 여행
2024년 2월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay was wonderful property was clean and concomitant location.
Seema
2024년 2월에 10박 숙박함
답변 제공: Ahmed 님, 2024년 2월 21일
Dear Seema,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager
10/10 - 훌륭해요
Thomas 님, Knoxville
연인과의 여행
2024년 2월 9일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I always stay here when I need a place in Dubai.
Thomas
2024년 2월에 3박 숙박함
답변 제공: DXBDF 님, 2024년 2월 10일
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests and knowing that we achieved that for you is truly rewarding. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manage
8/10 - 좋아요
thevasundaram 님, Stouffville
가족 여행
2024년 2월 6일
Its very clean staff are good.
But only Indian food was available.
Need more Euroe and American food
thevasundaram
2024년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 7일
Dear thevasundaram,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your feedback is valuable to us, and this would address your concerns into respective department to take appropriate action to enhance our guest experience. We are committed to ensuring that every guest has a positive experience. It is our utmost priority to provide exceptional service and the most comfortable stay for all our guests. We assure you that we take all feedback seriously and continuously work towards improving our standards. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Regards,Hotel Management
10/10 - 훌륭해요
Sergei
단체 여행, 연인과의 여행
2024년 2월 4일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service. Great breakfast.
Sergei
2024년 2월에 3박 숙박함
답변 제공: Ahmed Al-Esawy 님, 2024년 2월 4일
Dear Mr. Sergei,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager
10/10 - 훌륭해요
Antony Joseph
단체 여행
2024년 1월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good and welcoming place
Antony Joseph
2024년 1월에 2박 숙박함
답변 제공: Ahmed 님, 2024년 1월 30일
Dear Mr. Antony, Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Ahmed Al-Esawy Assistant Front Office Manager
10/10 - 훌륭해요
Thomas 님, Knoxville
연인과의 여행
2024년 1월 27일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stay here a lot. The staff is great, not just to me who is a frequent traveler, but to everyone.
Yesterday when I chucked in, two of the desk staff were helping a woman who did not speak much English, so communications were difficult.
They were very patiently and earnestly trying to help her recover her cellphone which she had left in a taxi.
I went to my room after my quick check in, but i am sure they got her cellphone back for her.
Thomas
2024년 1월에 1박 숙박함
답변 제공: Ahmed 님, 2024년 2월 1일
Dear Mr. Thomas ,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager
10/10 - 훌륭해요
Bharat 님, Middlesex
연인과의 여행
2024년 1월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean business hotel with excellent staff
Bharat
2024년 1월에 2박 숙박함
답변 제공: Ahmed 님, 2024년 1월 23일
Dear Mr. Bharat,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Regards,Ahmed Al-EsawyAst. Front Office Manager
10/10 - 훌륭해요
Thomas 님, Knoxville
연인과의 여행
2024년 1월 20일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Four Points Bur Dubai is an excellent place to stay. I love to stay there when I need a place in Dubai!
Thomas
2024년 1월에 1박 숙박함
답변 제공: Ahmed 님, 2024년 1월 21일
Dear Mr. Thomas,Thank you so much for taking the time to share your positive experience with us! We arethrilled to hear that you enjoyed your time at our hotel. Your kind wordsmean a lot to our team, and we're delighted to have exceeded your expectations.It was our pleasure to serve you, and we look forward to welcoming you back for anotherwonderful experience. If there's anything specific you loved or any suggestions you have, feelfree to share—we always appreciate valuable feedback.Regards,Ahmed Al - Esawy,Asst. Front Office Manager
10/10 - 훌륭해요
Arun
연인과의 여행
2024년 1월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel is located in the old section of Dubai. Kind of far from downtown due to traffic and not near the Metro (one kilometer away). Careem was useful to get a taxi.
Clean rooms and very good customer service.
The breakfast was very good with a variety of hot and cold meals.
Numerous Indian restaurants are close by and lots of vegetarian options also.
The room was a junior suite with lots of space and a small washer/dryer combo and mini kitchen.
Would definitely stay here again.
Arun
2024년 1월에 3박 숙박함
답변 제공: Ahmed 님, 2024년 1월 21일
Dear Mr. Arun,Thank you so much for taking the time to share your positive experience with us! We arethrilled to hear that you enjoyed your time at our hotel. Your kind wordsmean a lot to our team, and we're delighted to have exceeded your expectations.It was our pleasure to serve you, and we look forward to welcoming you back for anotherwonderful experience. If there's anything specific you loved or any suggestions you have, feelfree to share—we always appreciate valuable feedback.Regards,Ahmed Al - Esawy,Asst. Front Office Manager
10/10 - 훌륭해요
Thomas 님, Knoxville
연인과의 여행
2024년 1월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is great! Everyone from the managers to the desk staff to the guards to the room cleaners.
Thomas
2024년 1월에 1박 숙박함
답변 제공: Ahmed 님, 2024년 1월 19일
Dear Mr. Levy,Thank you so much for taking the time to share your positive experience with us! We arethrilled to hear that you enjoyed your time at our hotel. Your kind wordsmean a lot to our team, and we're delighted to have exceeded your expectations.It was our pleasure to serve you, and we look forward to welcoming you back for anotherwonderful experience. If there's anything specific you loved or any suggestions you have, feelfree to share—we always appreciate valuable feedback.Regards,Ahmed Al - Esawy,Asst. Front Office Manager
2/10 - 너무 별로예요
Kishore
2024년 1월 9일
Kishore
2024년 1월에 2박 숙박함
답변 제공: Ahmed 님, 2024년 2월 1일
Dear Mr. Kishore ,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedbackزYour survey suggests that we were unable to meet your expectations entirely which caused low ratings, please accept my sincere apologies for that.I understand you must be having a busy schedule, however, if I may ask, is there anything we could do better to enhance your experience? Your comments are extremely valuable and it will definitely help us improving in highlighted areas. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager
8/10 - 좋아요
Kurt
가족 여행
2024년 1월 6일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel a ca. Km1.5 dalla stazione merto piú vicina. Il 3. letto é scomodo e non si aprono finestre. Il resto é tutto ok.
Kurt
2023년 12월에 6박 숙박함
답변 제공: Ahmed 님, 2024년 2월 1일
Dear Mr. Kurt,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.As we pride ourselves on delivering a memorable hotel experience during your travels. Please accept our sincere apology for disappointment caused in highlighted areas where you have rated us with lower ratings. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager
10/10 - 훌륭해요
Thomas 님, Knoxville
연인과의 여행
2024년 1월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love to stay here when I am in Dubai!
Thomas
2024년 1월에 3박 숙박함
답변 제공: Ahmed 님, 2024년 2월 1일
Dear Mr. Thomas ,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager
10/10 - 훌륭해요
Durdymyrat
2023년 12월 22일
Durdymyrat
2023년 12월에 1박 숙박함
답변 제공: Ahmed 님, 2024년 1월 3일
Dear Durdymyrat,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager
10/10 - 훌륭해요
Mrs.Rasika
2023년 12월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very polite and helpful staff
Mrs.Rasika
2023년 12월에 3박 숙박함
답변 제공: Ahmed 님, 2023년 12월 21일
Dear Mrs. Rasika,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager
10/10 - 훌륭해요
Thomas 님, Knoxville
연인과의 여행
2023년 12월 16일
좋아요: 편의 시설/서비스
Thomas
2023년 12월에 1박 숙박함
답변 제공: Ahmed 님, 2024년 1월 3일
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager
10/10 - 훌륭해요
Maryam
가족 여행
2023년 12월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not far from the airport- about 15 min drive. Friendly staff. Clean room. Coffee shop and a restaurant on site (we did not try the restaurant)- 20 minute walk from Burjaman ctr that has a food court and restaurants/ coffee shops. There are other small street restaurants and a little convenience/grocery store within 1 to 2 Blocks from the hotel. If you want to explore downtown, it is a bit far from there but an easy taxi or Uber ride.
Maryam
2023년 12월에 1박 숙박함
답변 제공: Ahmed 님, 2023년 12월 17일
Dear Ms. Maryam,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager
8/10 - 좋아요
DEEPAK
2023년 12월 12일
DEEPAK
2023년 12월에 1박 숙박함
답변 제공: Ahmed 님, 2024년 1월 3일
Dear Deepak,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager
10/10 - 훌륭해요
Thomas 님, Knoxville
2023년 12월 8일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thomas
2023년 12월에 3박 숙박함
답변 제공: Ahmed 님, 2023년 12월 10일
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al- EsawyAssistant Front Office Manager
10/10 - 훌륭해요
harsh
출장 여행
2023년 12월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel, great staff. Nice location
harsh
2023년 11월에 6박 숙박함
답변 제공: Ahmed 님, 2023년 12월 7일
Dear Mr. harsh,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al- EsawyAssistant Front Office Manager
10/10 - 훌륭해요
Jamie
2023년 12월 4일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jamie
2023년 11월에 3박 숙박함
답변 제공: Ahmed 님, 2023년 12월 7일
Dear Jamie,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al- EsawyAssistant Front Office Manager
10/10 - 훌륭해요
Thomas 님, Knoxville
연인과의 여행
2023년 11월 29일
좋아요: 편의 시설/서비스
This is where I always stay when I am in Dubai.
Thomas
2023년 11월에 3박 숙박함
답변 제공: Ahmed 님, 2024년 1월 8일
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager
10/10 - 훌륭해요
Thomas M 님, Knoxville
연인과의 여행
2023년 11월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love to stay here when I am in Dubai.
Thomas M
2023년 11월에 1박 숙박함
8/10 - 좋아요
William
연인과의 여행
2023년 11월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Located in a very convenient area for Dubai mall and Festival city.
William
2023년 11월에 4박 숙박함
10/10 - 훌륭해요
Akber
아이를 동반한 가족 여행
2023년 11월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service
Akber
2023년 11월에 7박 숙박함
10/10 - 훌륭해요
Thomas 님, Knoxville
연인과의 여행
2023년 11월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love staying here!
Thomas
2023년 10월에 3박 숙박함
답변 제공: Ahmed 님, 2023년 11월 22일
Dear Mr. Tomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey. Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Front Office Team
8/10 - 좋아요
Benita
단체 여행, 연인과의 여행
2023년 10월 28일
좋아요: 편의 시설/서비스
The staffs were friendly and attentive. They were eager to help with any questions.
Benita
2023년 10월에 4박 숙박함
답변 제공: Ahmed 님, 2023년 11월 22일
Dear Mrs. Benita,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey. Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Front Office Team
10/10 - 훌륭해요
Thomas 님, Knoxville
연인과의 여행
2023년 10월 27일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stay here a lot!
Thomas
2023년 10월에 3박 숙박함
8/10 - 좋아요
kenneth
단체 여행
2023년 10월 22일
좋아요: 청결 상태, 직원 및 서비스
Ok stay
Very disappointed when checked in gave us an handicap room witch i did not request when questioned it they said they were fully booked and it was only room left not happy when booked months in advance should not have been charged what i was charged as room was not what i requested the staff at hotel were excellent 5 stars to staff
kenneth
2023년 10월에 5박 숙박함
10/10 - 훌륭해요
Thomas 님, Knoxville
연인과의 여행
2023년 10월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I stay here whenever I need a place to stay in Dubai!