Dear Guest, Thank you for choosing Novotel Dubai Deira City Centre. I am pleased that you enjoyed your stay with us. It is wonderful to hear that you appreciated our hospitable and quality services of our Hotel. Thank you so much for your kind review. It makes us extremely proud to read that you appreciated the hotel’s location. Being close to the most visited attractions and shopping malls, metro & Airport is a blessing. Your sentiments are precious, thank you so much for taking the time to write to us and appreciate our team Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Dubai Deira City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. Your constructive feedback is extremely important for us to get better and serve you better in your future stays with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Dubai Deira City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. Your constructive feedback is extremely important for us to get better and serve you better in your future stays with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Dear Valued guest, Many thanks for reviewing us! I was happy to see that you had a good stay with us and I am looking forward to welcoming you back to the Novotel Deira City Centre in the not too distant Future. Sincerely, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Dear Valued Guest, We very much appreciate your comments regarding your stay Novotel Deira City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Dear Valued guest, Thank you for choosing to stay at the Novotel Deira City Centre during your recent trip to Dubai. Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement. We hope to have a pleasure to welcoming you again in the near future. Sincerely, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Dear Valued Guest, Thank you so much for taking the time to review the Novotel Deira City Centre. It was truly a pleasure to hear that you were so well taken care of during your stay, and your appreciation will be passed on to our team, I'm so pleased the hotel met your expectations. Look forward to welcoming you back again. Kind regards, Avantika Front Office Duty Manager Novotel Deira City Centre

Dear Valued Guest Thank you for reviewing your experience and for choosing Novotel Deira City Centre! We value and appreciate your feedback as we firmly believe it helps us to focus on what is important to our guests. We are happy to learn that your stay with us was a pleasant experience and I am glad that you have found the facilities that we provide are up to your expectation. We are looking forward to the opportunity to welcoming you back to the heart of the Dubai city! Yours sincerely, Kind regards, Satra Front Office Duty Manager Novotel Deira City Centre

Dear Guest, Thank you for taking the time to share your experience and for choosing to stay at the Novotel Deira City Center. At Novotel, we strive to provide a superior service experience for every customer; your feedback is very important to us. We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future. Best Regard, The Novotel Team

Dear M. Lee, Thank you for taking the time to share your experience and for choosing to stay at the Novotel Deira City Center. We are pleased to read your positive detailed review and are glad you had a great experience. It is our mission to delight our guests every time and we are glad that you left with pleasant memories. Will certainly share your feedback with the staff and they will be delighted to see that their hard work has been noticed. Hope we have the pleasure of welcoming you again in the near future for another memorable stay. Best Regard, Ramesh BAPPOO General Manager

Dear M.SUNKYUNG, Thank you for taking the time to share your experience and for choosing to stay at the Novotel Deira City Center. We are pleased to read your positive detailed review and are glad you had a great experience. Hope we have the pleasure of welcoming you again in the near future for another memorable stay. Best Regard, Ramesh BAPPOO General Manager

Dear Guest, We appreciate you sharing your comments regarding your stay at the Novotel Deira City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ramesh BAPPOO General Manager

Dear M. NA YOON, We appreciate you sharing your comments regarding your stay at the Novotel Deira City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ramesh BAPPOO General Manager

Dear M. JIN YOUNG, Thank you for choosing to stay at the Novotel Deira City Centre and we hope your next visit will be as pleasant as the previous one. Sincerely, Ramesh BAPPOO General Manager

Dear M. Shin, It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Ramesh BAPPOO General Manager

Many thanks for reviewing us! I was happy to see that you had a good stay with us and I am looking forward to welcoming you back to the ibis Deira city center in the not too distant Future. Best regards, Lise Barland Executive Assistant Manager Novotel & Ibis Deira City Center

Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay at Novotel Deira Creekside Dubai. We find it essential to constantly improve our guests experience and therefore very grateful for your constructive feedback. Rest assured we are working on the aspects highlighted on your review to serve you and other guests better in future. We hope that you will allow us another opportunity to show you the gracious hospitality for which we take great pride in. Sincerely, Sumit Gupta Hotel ManagerNovotel& IBIS Deira Creekside Dubai

Dear Valued guest,We would like to take a moment to express our gratitude for the kind review you left us after your recent stay at Novotel Dubai Deira City Centre. We are delighted to hear that you found our service to be personal and attentive throughout your stay.We appreciate your feedback and look forward to welcoming you back to our hotel soon.Kind regards,Sumit GuptaHotel Manager

Dear Valued guest,Thank you for choosing to stay at the Novotel Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you.We look forward to welcoming you again at Novotel Deira City Center Dubai.Sincerely,Sumit GUPTAHotel Manager

Dear Valued guest,Thank you for choosing to stay at the Novotel Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. Positive feedback from satisfied clients is our greatest reward - thank you.We look forward to welcoming you again at Novotel Deira City Center Dubai.Sincerely,Sumit GUPTAHotel Manager

Dear Valued guest,We would like to take a moment to express our gratitude for the kind review you left us after your recent stay at Novotel Dubai Deira City Centre. We are delighted to hear that you found our service to be personal and attentive throughout your stay.We appreciate your feedback and look forward to welcoming you back to our hotel soon.Kind regards,Sumit GuptaHotel Manager

Dear Valued guestThank you very much for sharing your experience during your stay with us at the Ibis Deira City Centre Dubai. We are delighted to read that we were able to match your holiday expectations. Your feedback is very important for us to maintain and improve our services. Your comment will be our top priorities to discuss with the management will address immediately. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. We hope to have a pleasure to welcoming you again in the near future.Sincerely,Sumit GUPTAHotel Manager

Dear Valued guest,Thank you for choosing to stay at the Novotel Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Looking forward to another occasion of your visit.Sincerely,Sumit GUPTAHotel Manager

Dear Valued guest,Thank you for choosing to stay at the Novotel Deira City Center Dubai. Thank you for taking the time to share your feedback. Although I regret that your experience was not satisfactory, we appreciate receiving feedback as it helps us learn and improve. Our team strives to provide an exceptional guest experience, and it's evident that we fell short on this occasion. We sincerely apologize for any inconsistencies you may have encountered during your stay.Thank you again for sharing your experience, and we hope your next visit will be as pleasant one. Sincerely, Sumit GUPTA Hotel Manager

Dear Valued guest,Thank you for choosing to stay at the Ibis Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Looking forward to another occasion of your visit.Sincerely,Sumit GUPTAHotel Manager

Dear Valued guest,We are grateful for your kind review following your stay at Novotel Dubai Deira City Centre. Glad to read that your overall experience was a success and that you enjoyed your visit with us. Our dedicated Heartists will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit.Kind Regards,Sumit GuptaHotel Manager

Dear valued guest,Thank you for choosing to stay at Novotel Deira City Center Dubai. We appreciate you taking the time to share your feedback with us. While we regret to hear that you did not have the best experience during your stay, we value your feedback as it helps us to continuously improve our facilities and services. We always strive to provide exceptional guest experiences, and we apologize for any inconsistencies you may have experienced. Your comments have been shared with the concerned department heads for further review. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. We look forward to welcoming you again at Novotel Deira City Center Dubai.Sincerely,Sumit GUPTAHotel Manager

Dear Valued guest,We are grateful for your kind review following your stay at Novotel Dubai Deira City Centre. Glad to read that your overall experience was a success and that you enjoyed your visit with us. Our dedicated Heartists will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit.Kind Regards,Sumit GuptaHotel Manager

Dear valued guest,Thank you for choosing to stay at Novotel Deira City Center Dubai. We appreciate you taking the time to share your feedback with us. While we regret to hear that you did not have the best experience during your stay, we value your feedback as it helps us to continuously improve our facilities and services. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. We look forward to welcoming you again at Novotel Deira City Center Dubai.Sincerely,Sumit GUPTAHotel Manager

Dear Valued guest,We are grateful for your kind review following your stay at Novotel Dubai Deira City Centre. Glad to read that your overall experience was a success and that you enjoyed your visit with us. Our dedicated Heartists will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit.Kind Regards,Sumit GuptaHotel Manager

Dear Valued guest,Thank you for choosing to stay at the Novotel Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. We look forward to welcoming you again at Novotel Deira City Center Dubai.Sincerely,Sumit GUPTAHotel Manager

Dear Valued guest,Thank you for choosing to stay at the Novotel Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. We look forward to welcoming you again at Novotel Deira City Center Dubai.Sincerely,Sumit GUPTAHotel Manager

Dear Valued Guest,First of all, thank you for choosing to stay at Novotel Dubai Deira City Centre.We appreciate you sharing your feedback following your stay with us. We apologize for the overall dissatisfaction you experienced during your stay, but grateful for bringing it up as this helps us to improve our facilities and services constantly. Your comments have been noted and discussed with the concerned department heads. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. I sincerely look forward to welcoming you and hope to regain your confidence in our property.Kind Regards, Sumit Gupta Hotel Manager

Dear Mr. Knut,Thank you for taking the time to share your recent experience at Novotel Dubai Deira City Centre. We sincerely apologize for the shortcomings you encountered during your stay, and we value your feedback as we strive to continuously improve our services and amenities.We understand your concerns regarding the cleanliness of your room. We take pride in maintaining high standards of hygiene and cleanliness, and we are disappointed to learn that your room did not meet your expectations. Regarding the air quality in your room, we apologize for any discomfort you may have experienced. We will investigate the issue and take the necessary steps to improve the ventilation and air quality in our rooms.We also regret that the limited breakfast selection did not meet your preferences. We aim to offer a diverse range of breakfast options to cater to our guests' varied tastes and dietary needs. We sincerely apologize for the closure of the pool and outdoor bar due to a children's birthday party. We understand that this may have caused inconvenience and disrupted your plans to enjoy our pool facilities. Once again, we sincerely apologize for the shortcomings you experienced during your stay. We value your feedback and will use it to make positive changes to enhance the guest experience at our hotel. We hope you will consider giving us another opportunity to serve you better in the future.Kind Regards,Sumit GuptaHotel Manager

Dear Mr. Abdelkader,Thank you for sharing your feedback on your recent holiday experience at Novotel Dubai Deira City Centre.Our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests. Moreover, we thank you for your kind words towards our 'Heartists'. We are glad to hear that they all contributed to your well-being whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations. Once more, we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. In the meantime, please keep safe and be well.Kind Regards,Sumit GuptaHotel Manager

Dear Mr. Muhammad, We greatly appreciate the time and effort you spent to share your feedback following your recent stay at Novotel Dubai Deira City Centre.We are glad that you enjoyed the experience and are grateful for your highlights regarding our prime location near one of the best malls in Dubai, City Centre Deira Mall. We always aim to have a seamless guest journey and I'm glad to learn that you were taken good care of by our passionate ‘Heartists’ efficiently and professionally. Please rest assured that all your kind comments will be shared with our team. We hope your next visit to Novotel Dubai Deira City Centre will be as pleasant as the previous one.Kind Regards, Sumit GuptaHotel Manager

Dear Valued guest,Thank you for choosing to stay at the Novotel Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you.We look forward to welcoming you again at Novotel Deira City Center Dubai.Sincerely,Sumit GUPTAHotel Manager

Dear Mr. Mohamed, Firstly, we would like to thank you for the review you shared following your recent visit to Novotel Dubai Deira City Centre, and we are delighted to read that we delivered a great experience.Our passionate 'Heartists' welcome each guest with a positive spirit and strive to assist in any way to ensure everyone has a pleasant stay. It is indeed gratifying to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. In the meantime, please keep safe and be well.Kind Regards,Sumit GuptaHotel Manager

Dear Ms. Imane,Thank you for sharing this great review of your visit at Novotel Dubai Deira City Centre. We are thrilled you have everything you need and agree that our dedicated 'Heartists' play a key role in our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them.Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. In the meantime, please keep safe and be well.Kind Regards, Sumit GuptaHotel Manager

Dear Ms. Jennifer, First of all, thank you for choosing to stay at Novotel Dubai Deira City Centre. We appreciate you sharing your feedback following your stay with us. We apologize for the overall dissatisfaction you experienced during your stay, but grateful for bringing it up as this helps us to improve our facilities and services constantly. Your comments have been noted and discussed with the concerned department heads. We value your business and would like to address these immediately.I sincerely look forward to welcoming you and hope to regain your confidence in our property. In the meantime, please keep safe and be well. Kind Regards, Sumit GuptaHotel Manager

Dear Mr. Mohindrakumar, Thank you for sharing your feedback on your recent holiday experience at Novotel Dubai Deira City Centre.Our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests. Moreover, we thank you for your kind words towards our 'Heartists'. We are glad to hear that they all contributed to your well-being whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations. Once more, we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. In the meantime, please keep safe and be well.Kind Regards,Sumit GuptaHotel Manager

Dear Valued Guest,We sincerely appreciate the time you spent to share your comments following your visit to our Novotel Deira City Center Dubai, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, your comment has been forwarded to our Concern manager to take the appropriate measurement and actions to address the problem and prevent future occurrence. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. We hope to have a pleasure to welcoming you again in the near future.Sincerely,Sumit GUPTAHotel Manager

Dear Valued Guest,We sincerely appreciate the time you spent to share your comments following your visit to our Novotel Deira City Center Dubai, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, your comment has been forwarded to our Concern manager to take the appropriate measurement and actions to address the problem and prevent future occurrence. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. We hope to have a pleasure to welcoming you again in the near future.Sincerely,Sumit GUPTAHotel Manager

Dear Valued guest,Thank you for choosing to stay at the Novotel Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. We look forward to welcoming you again at Novotel Deira City Center Dubai.Sincerely,Sumit GUPTAHotel Manager

Dear Valued guest,Thank you for choosing to stay at the Novotel Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. We look forward to welcoming you again at Novotel Deira City Center Dubai.Sincerely,Sumit GUPTAHotel Manager

Dear Valued guest,Thank you for choosing to stay at the Novotel Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. We look forward to welcoming you again at Novotel Deira City Center Dubai.Sincerely,Sumit GUPTAHotel Manager

Dear Valued Guest,Thank you for taking the time to share your experience regarding your stay at NOVOTEL Deira City Center Dubai, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We can see from the rating that you have encountered some issues during your stay. Would you kindly tell us more so we can address the issue to concern department.We appreciate you sharing your concerns and we will address these immediately.Sincerely,Sumit GUPTAHotel Manager

Dear Valued guest,Firstly we would like to thank you for the lovely review you shared following your recent visit to Novotel Deira City Center Dubai, and we are delighted to read that we were able to match your holiday expectations.Thank you very much for the compliments on our services, we and look forward to hosting you at our Hotel in the near future.Sincerely,Sumit GUPTAHotel Manager

Dear Valued guest,Thank you for choosing to stay at the Novotel Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. We look forward to welcoming you again at Novotel Deira City Center Dubai.Sincerely,Sumit GUPTAHotel Manager

Dear Valued Guest,Thank you for choosing to stay at Novotel Dubai Deira City Centre.We appreciate you sharing your feedback following your stay with us. We apologize for the overall dissatisfaction you experienced during your stay, but grateful for bringing it up as this helps us to improve our facilities and services constantly. Your comments have been noted and discussed with the concerned department heads. I sincerely look forward to welcoming you and hope to regain your confidence in our property.In the meantime.Kind Regards, Sumit Gupta Hotel Manager