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Andaz Dubai the Palm, by Hyatt

5.0 star property
Travelers unwind on a private beach at this Palm Jumeirah retreat, where poolside relaxation pairs with international dining and rejuvenating spa treatments

Choose dates to view prices

Andaz by Hyatt Palm Jumeirah delivers a genuine beachfront experience where guests enjoy exclusive shoreline access. The property features two restaurants serving international cuisine, while Ora Spa offers restorative hot stone massages for those seeking post-sun relaxation.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is ₩394,380
₩491,140 total
includes taxes & fees
Feb 19 - Feb 20

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Andaz Deluxe Room with Balcony

Andaz Deluxe Room with Balcony | Premium bedding, down comforters, in-room safe, individually decorated

Andaz Deluxe Room with Balcony

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 43 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Room

Andaz Room | Premium bedding, down comforters, in-room safe, individually decorated

Andaz Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Andaz Twin Room

Premium bedding, down comforters, in-room safe, individually decorated

Andaz Twin Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Andaz Suite with Balcony

Premium bedding, down comforters, in-room safe, individually decorated

Andaz Suite with Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz Room with Sea View

Andaz Room with Sea View | Premium bedding, down comforters, in-room safe, individually decorated

Andaz Room with Sea View

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Twin Room with Sea View

Premium bedding, down comforters, in-room safe, individually decorated

Andaz Twin Room with Sea View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, Terrace

Suite, Terrace | Premium bedding, down comforters, in-room safe, individually decorated

Suite, Terrace

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 119 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms | Premium bedding, down comforters, in-room safe, individually decorated

Royal Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 291 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite (Prince)

Suite (Prince) | Premium bedding, down comforters, in-room safe, individually decorated

Suite (Prince)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 159 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz, Deluxe Room, 1 King Bed

Andaz, Deluxe Room, 1 King Bed | Premium bedding, down comforters, in-room safe, individually decorated

Andaz, Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz, Deluxe Room, 2 Twin Beds

Andaz, Deluxe Room, 2 Twin Beds | Premium bedding, down comforters, in-room safe, individually decorated

Andaz, Deluxe Room, 2 Twin Beds

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Andaz, Deluxe Suite, Sea View

Andaz, Deluxe Suite, Sea View | Premium bedding, down comforters, in-room safe, individually decorated

Andaz, Deluxe Suite, Sea View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 83 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz Twin Room

Separate tub and shower, rainfall showerhead, designer toiletries

Andaz Twin Room

  • Sleeps 2

View all photos for Twin Room With Sea View

Premium bedding, down comforters, in-room safe, individually decorated

Twin Room With Sea View

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Twin Room

  • Sleeps 3

View all photos for Royal Suite Non Smoking

Premium bedding, down comforters, in-room safe, individually decorated

Royal Suite Non Smoking

  • Sleeps 4

View all photos for Deluxe King Room

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe King Room

  • Sleeps 3

View all photos for Andaz Suite

Premium bedding, down comforters, in-room safe, individually decorated

Andaz Suite

  • Sleeps 3

View all photos for King Room With Sea View

Premium bedding, down comforters, in-room safe, individually decorated

King Room With Sea View

  • Sleeps 2

View all photos for King Room with Balcony

Premium bedding, down comforters, in-room safe, individually decorated

King Room with Balcony

  • Sleeps 3

View all photos for Sea View Andaz Deluxe Suite

Premium bedding, down comforters, in-room safe, individually decorated

Sea View Andaz Deluxe Suite

  • Sleeps 3

View all photos for King Room

Premium bedding, down comforters, in-room safe, individually decorated

King Room

  • Sleeps 2

Prince Suite

  • Sleeps 2

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Exterior

Jumeirah Zabeel Saray Dubai

Palm Jumeirah
  • On private beach
  • Pool
  • Spa
  • Kids pool
9.4 out of 10, Exceptional, 1,004 reviews
The price is ₩455,210
₩565,657 total
includes taxes & fees
Feb 4 - Feb 5
Jumeirah Zabeel Saray Dubai
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About the neighborhood

Located in Palm Jumeirah, a neighborhood in Dubai, Andaz Dubai the Palm, by Hyatt is near a metro station and on a private beach. Topgolf Dubai and Emirates Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Palm Jumeirah Mall and The Walk. Don't miss out on a visit to Aquaventure.
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Map
The Palm Jumeirah, Dubai, Dubai, 390068

What's nearby

  • Palm Islands - 1 min walk - 0.0 km
  • AURA SKYPOOL Dubai - 3 min walk - 0.3 km
  • The View at The Palm - 3 min walk - 0.3 km
  • Palm Jumeirah Mall - 3 min walk - 0.3 km
  • Palm West Beach - 15 min walk - 1.3 km

Getting around

  • Nakheel Mall Station - 11 min walk
  • Dubai Intl. Airport (DXB) - 35 min drive

Restaurants

  • ‪Cou Cou Rooftop - ‬6 min walk
  • ‪Aretha - ‬8 min walk
  • ‪St. Regis Gardens - ‬7 min walk
  • ‪Gatsby - ‬12 min walk
  • ‪SUSHISAMBA - ‬7 min walk

About this property

Andaz Dubai the Palm, by Hyatt

Luxury hotel near Palm Jumeirah Mall
Located close to Aquaventure and Emirates Golf Club, Andaz Dubai the Palm, by Hyatt provides 2 poolside bars, a beach bar, and a grocery/convenience store. This hotel is a great place to bask in the sun with a private beach, beachfront dining, and sun loungers. Indulge in a body wrap, a Swedish massage, and Ayurvedic treatments at Ora Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Enjoy the 24-hour gym, as well as activities like beach volleyball. In addition to a rooftop terrace and a shopping mall on site, guests can connect to free in-room WiFi.
Other perks include:
  • Infinity pool along with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and 2 outdoor pools
  • Express check-out, express check-in, and beach umbrellas
  • Guest reviews say great things about the helpful staff
Room features
All 216 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and free infant beds

Similar properties

Kayaking
Fairmont The Palm
  • On private beach
  • Pool
  • Spa
  • Kids pool
9.0 out of 10, Wonderful, 1,005 reviews
The price is ₩381,141
₩474,922 total
includes taxes & fees
Feb 1 - Feb 2
Fairmont The Palm

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 160 for adults and AED 80 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Andaz Co-Working Lounge
  • La Coco Social
  • The Locale

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Full-service spa
  • Infinity pool
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Conference center
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 15 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 200.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 200.0 per night
  • New Year's Eve (December 31) Gala Dinner per adult: AED 1750
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 160 for adults and AED 80 for children
  • Airport shuttle fee: AED 400 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property’s cabana pool is reserved for adults only.

We should mention

Pool access available from 8:30 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Andaz by Hyatt Palm Jumeirah
Andaz by Hyatt – Palm Jumeirah
Andaz Dubai The Palm, by Hyatt Hotel
Andaz Dubai The Palm, by Hyatt Dubai
Andaz Dubai The Palm A concept by Hyatt
Andaz Dubai The Palm, by Hyatt Hotel Dubai

Frequently asked questions

Does Andaz Dubai the Palm, by Hyatt have a pool?

Yes, this property has 2 outdoor pools. Pool types include infinity pools. Pool access is from 8:30 AM–8:00 PM.

How much does it cost to stay at Andaz Dubai the Palm, by Hyatt?

As of Jan 19, 2026, prices found for a 1-night stay for 2 adults at Andaz Dubai the Palm, by Hyatt on Feb 19, 2026 start from ₩394,380, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Andaz Dubai the Palm, by Hyatt pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Andaz Dubai the Palm, by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Andaz Dubai the Palm, by Hyatt?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Andaz Dubai the Palm, by Hyatt provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 400 per vehicle applies.

Where is Andaz Dubai the Palm, by Hyatt located?

This Palm Jumeirah hotel is on the beach, 0.3 mi (0.6 km) from Palm Jumeirah Mall, and within 6 mi (10 km) of Aquaventure and The Walk. Souk Madinat Jumeirah and Burj Al Arab are also within 6 mi (10 km). Nakheel Mall Station is 11 minutes by foot and Al Ittihad Park Station is 12 minutes.

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Reviews

Andaz Dubai the Palm, by Hyatt Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 159 out of 224 reviews
Rating 8 - Good. 41 out of 224 reviews
Rating 6 - Okay. 8 out of 224 reviews
Rating 4 - Poor. 6 out of 224 reviews
Rating 2 - Terrible. 10 out of 224 reviews

Reviews

10/10 Excellent

Nordine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good , nice swimming pool and privat beach
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

The hotel and staff were fantastic. Great atmosphere, cleanliness and the rooms were great. Definitely will be back!
Stayed 6 nights in Feb 2025

10/10 Excellent

Francesca

Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel, very nice staff, very good breakfast and dinner buffet.
Stayed 7 nights in Apr 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and friendly staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean property with friendly staff and great pools and access to beach!
Stayed 7 nights in Nov 2023

10/10 Excellent

Tayub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location by the stem of the Palm Jumeirah. Next to Nakheel Mall will all the amenities, food and shopping complex!
Stayed 10 nights in Mar 2025

10/10 Excellent

Renzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with a private beach and beautiful pool. Amazing breakfast and warm personnel.
Stayed 3 nights in Oct 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely hotel -first time i have stayed there . Beach is good -facilities are good. You are on the stem of the Palm and its not easy to get around . Very close walk to Nakeel Mall which is good
Stayed 3 nights in Apr 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Hotel staff was amazing. Food was excellent. Beautiful quiet beach.
Stayed 7 nights in Nov 2023

10/10 Excellent

Shaied

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with amazing views!

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is our home away from home in Dubai. The staff have become like family and we love it here. This is always our top place to stay when we are in town.
Stayed 1 night in Jan 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay right across the Nakheel mall. Pool and beach options. Definitely recommend!
Stayed 4 nights in Apr 2024

10/10 Excellent

Ranjani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to Nakheel mall, very convenient location for Palm Jumeirah area.
Stayed 4 nights in Jun 2024

10/10 Excellent

Auric Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Andaz Staycation

Had a staycation weekend and it was awesome. Rooms were spotless clean. Checking in was very smooth and the staff very friendly
Stayed 3 nights in Aug 2023

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dubai Andaz hotel break

Staff very friendly, room very comfortable. A very enjoyable experience
Stayed 3 nights in Feb 2024

10/10 Excellent

ROHIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, great breakfast The king size bed room was amazingly spacious The sea view promise though is slightly over sold as the view is not that great
Stayed 2 nights in Apr 2024

10/10 Excellent

Simranjit

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Helpful staff. Great location. Easy access to malls and various Dubai sites. Great buffet options, we stayed half board. Amazing pool area! Plenty of decking and space.
Stayed 7 nights in Mar 2024

10/10 Excellent

mostafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very pleasant and supportive, Ahmed in the reception was extremely helpful, breakfast was delicious, room service are very fast , the only concern that facilities close early
Stayed 3 nights in Oct 2023

10/10 Excellent

Jan Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Andaz comes with a great mix of pool/beach as well as close proximity to a brand new mall, a viewing deck (the view the palm) and a really nice park for some walking in the evening. We spend a week with our 5 y/o and felt right at home. It was perfect as for hanging at the pool and day trips to explore Dubai.
Stayed 7 nights in Mar 2024

10/10 Excellent

Shezma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience at this hotel. Their spa is exceptional and the beach is just wow! We will definitely be coming back. Loved it. Staff are very helpful with great customer service, especially Mustafa was very helpful throughout our stay!!
Stayed 1 night in Dec 2023

10/10 Excellent

TODD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Andaz went above and beyond to make our vacation one to remember. Having restaurants on the property made dining so convenient. Transportation was easy to access. I could not believe how quiet our room was. It felt like we were the only ones at the hotel which made sleeping very easy. We will definitely be back.
Stayed 5 nights in Feb 2024

8/10 Good

alison

Good location for shopping and beach. Food was very good, the hotel and pool excellent though a few untidy areas on beach especially after a child's party where tiny balls of polystyrene and glitter paper blew around for days, dissapointed this is allowed from a green point of view. Staff amazing, stayed before at the sister hotel The Dukes but found this one though similar in layout preferable. Some lovely bars and restaurants with amazing food in walking distance on the beach. Highly recommend
Stayed 7 nights in Apr 2024

10/10 Excellent

Noshad Chaudhry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with unique artwork/ calligraphy deco. Very nice helpful staff always greet you with a smile. Made you very welcome throughout the stay. Customer service given was top priority. Ideal location 20-30mins drive to all the main attractions. Private Taxi service available at the door step.
Stayed 9 nights in Nov 2023

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
We stayed in ocean view room without balcony end of May ‘25. it’s decent size room, cleaned daily, unlimited water, coffee n soft drinks provided in the room. Closet decent size but room could use another dresser or couple more drawers. Only has 3 small drawers in the closet. Couple usb outlets to charge electronics. Free use of sauna in the spa, and very helpful n friendly staff. If u choose not to have breakfast included there is grocery store n cafes across the street in the mall with plenty of options. We had wonderful time on the beach daily, very comfortable cushioned beach chairs, fluffy thick towels and umbrellas provided. sea water is calm n clean, and u have a nice view of Burj Al Arab when it’s not hazy.
View from the roof top pool
Stayed 8 nights in May 2025

8/10 Good

Canan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andaz is well appointed although worth noting that the large pool area is shared with two large adjoining residence buildings. The Andaz lacks restaurant options and does not have a late bar during the week. The pool is large and beach area nice. Its nice hotel but not tops in terms of service but managers were responsive to issues - good but not oustanding.
Stayed 3 nights in Nov 2023