Carlton Tower Hotel

Property class: 4

Choose dates to view prices

Reviews

7.4 out of 10
Good
Near Gold Souk, Carlton Tower Hotel provides a nightclub, a poolside bar, and a terrace. For some rest and relaxation, visit the sauna or steam room, and indulge in a Thai massage, a manicure/pedicure, or a body scrub. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite Creek View

A hotel room with a bed, two sofas, a coffee table, a desk with a lamp, and a large window with a view of the city.

Junior Suite Creek View

8.0 out of 10
Very good
(1 review)
  • Canal view
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Deluxe Room (Creek View)

A hotel room with two beds, a desk, a chair, a small table, and a view of the city through large windows.

Deluxe Room (Creek View)

8.8 out of 10
Excellent
(3 reviews)
  • Canal view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Deluxe Double Room

A hotel room with two beds, a desk, a chair, a small table, and a view of the city through large windows.

Deluxe Double Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

A hotel room with a bed, two sofas, a coffee table, a desk with a lamp, and a large window with a view of the city.

Junior Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

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About the neighborhood

Located in Deira, a neighborhood in Dubai, Carlton Tower Hotel is near the airport and on the waterfront. Gold Souk and City Centre Deira are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek and Jumeirah Beach. Looking to enjoy an event or a game while in town? See what's happening at Dubai Tennis Stadium or Coca-Cola Arena. Spend some time exploring the area's activities, including skiing lessons. Visit our Dubai travel guide
Map
Baniyas Street, near to Deira Twin Towers, Dubai, 1955

What's nearby

  • A coastal cityscape with a prominent mosque, a minaret, and traditional boats.
    Dubai Creek
    1 min walk - 0.2 km
  • A traditional building with arched windows and a covered walkway.
    Naif Souq
    6 min walk - 0.6 km
  • A display of various gold jewelry items, including bangles, necklaces, and earrings, in a store.
    Gold Souk
    11 min walk - 1.0 km
  • An indoor seating area with large windows overlooking a Starbucks.
    Al Ghurair Centre
    12 min walk - 1.1 km
  • Deira Twin Towers Shopping Centre
    3 min walk - 0.3 km

Getting around

  • Baniyas Square Station
    6 min walk
  • Dubai Intl. Airport (DXB)
    14 min drive

Restaurants

  • McDonald's
    5 min walk
  • Choc & Nuts
    1 min walk
  • Afghan Kabab Village
    4 min walk
  • Pearl Dining
    3 min walk
  • Plov Bukhary Restaurant
    7 min walk

About this property

Carlton Tower Hotel

  • Upscale hotel near Dubai Creek
  • Located close to Gold Souk, Carlton Tower Hotel provides a nightclub, a poolside bar, and a terrace. For some rest and relaxation, visit the sauna or steam room, and indulge in a Thai massage, a manicure/pedicure, or a body scrub. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
  • You'll also find perks like:
    • Outdoor pool access nearby along with sun loungers
    • Buffet breakfast (surcharge), a free shopping center shuttle, and babysitting (surcharge)
    • Massage treatment rooms, luggage storage, and concierge services
    • An elevator, a porter/bellhop, and a front-desk safe
  • Room features
  • All 158 individually furnished rooms have perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with showers and bidets
    • 24-inch TVs with cable channels
    • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 68 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Arbat
  • Cafe De Creek
  • La Marguerite

Things to do

  • Gym
  • Nightclub
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On the waterfront
  • Pool loungers
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 157 per night

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 1000 per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 68 per person
  • Airport shuttle fee: AED 105 per room (one-way)
  • Rollaway bed fee: AED 157 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Carlton Tower Hotel have a pool?

Yes, this property has outdoor pool access.

Is Carlton Tower Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Carlton Tower Hotel?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Carlton Tower Hotel?

Check-out is at 12:30 PM.

Does Carlton Tower Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AED 105 per room applies.

Where is Carlton Tower Hotel located?

Located in Deira, this hotel is within a 5-minute walk of Deira Twin Towers Shopping Centre and Dubai Creek. Gold Souk and City Centre Deira are also within 3 mi (5 km). Baniyas Square Station is 6 minutes by foot and Union Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Carlton Tower Hotel Reviews

7.4

Good

7.6

Cleanliness

8.0

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 177 out of 631 reviews
Rating 8 - Good. 221 out of 631 reviews
Rating 6 - Okay. 129 out of 631 reviews
Rating 4 - Poor. 60 out of 631 reviews
Rating 2 - Terrible. 44 out of 631 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here 5 times now the location for me is perfect next to a metro station and loads of local food places hotel is clean and staff friendly
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Deira Dubai

I had a wonderful stay. The hotel suite had a nice view of the creek. Room was spacious and nicely decorated. Staff were friendly. Short walk to metro, food, old souq and many historical places. I would recommend it.
Stayed 3 nights in Feb 2024
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Staff was really great. The property is very old and sad.
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Liked: Staff & service
Staff were polite and available for needs throughout stay. Room was just okay, nothing to shout about or complain too much about. One niggle was that we booked the deluxe city view room for two adults and two kids under 5 but the room only had one super king size bed in it
Stayed 7 nights in Aug 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Was told I was getting an upgrade on my room as CB I was told to wait on checkin. At the end I was not given an upgrade. Other than that, service was good.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay at
Stayed 6 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A good hotel
Stayed 7 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
A reasonable 4star hotel
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service
Perfect location to explore the old city and creek area.
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect down here so far
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Good for the price
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is a wonderful place close to everywhere and the door man is very nice all of them. Thank you so much for everything.
Stayed 1 night in Feb 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The dirtiest hotel I ever stayed in
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Liked: Staff & service
Easy for commute
Stayed 7 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That stuff is very nice. Specially, the bell man. Jawed is very helpful.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Sep 2023
Verified review

6/10 Okay

Liked: Staff & service
No soap next to sink. Hand tissue paper should be inside room as well as in toilet.
Stayed 4 nights in Nov 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
I was there for 4 night Not hot water, very bad internet, no water in the pool
Stayed 4 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness
Poor
Stayed 2 nights in May 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible Reception
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Ok
Stayed 1 night in May 2023
Verified review

2/10 Terrible

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
fridge bar our of use inside the tea maker rusted old furniture no recomend it
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk don't know how to talk to guest .No car parking at all club gards are running the hotel air conditioner dose not work and so so.
Stayed 2 nights in Aug 2024
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Disappointing, extra money poor service