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Hafez Hotel Apartments

3.0 star property
The 24-hour front desk and luggage storage make exploring Dubai effortless, while nearby shopping and sightseeing create lasting memories

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Hafez Hotel Apartments sits in a lively area near Dubai Cruise Terminal, blending comfort with convenience. Guests appreciate the helpful staff, on-site shopping opportunities, reliable WiFi connection, and practical dry cleaning services that enhance their stay.

Reviews

5.0 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double or Twin Studio Apartment

Double or Twin Studio Apartment | Premium bedding, desk, laptop workspace, soundproofing

Double or Twin Studio Apartment

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
Premium bedding
Rainfall showerhead
Private bathroom
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Quadruple Studio Apartment

Quadruple Studio Apartment | Premium bedding, desk, laptop workspace, soundproofing

Quadruple Studio Apartment

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
Premium bedding
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 5
  • 4 Twin Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Triple Studio Apartment

Triple Studio Apartment | Premium bedding, desk, laptop workspace, soundproofing

Triple Studio Apartment

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Rainfall showerhead
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 King Bed and 1 Twin Bed

View all photos for Family Suite

Family Suite | Premium bedding, desk, laptop workspace, soundproofing

Family Suite

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
2 bedrooms
Premium bedding
Rainfall showerhead
  • City view
  • 40 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

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About the neighborhood

Located in Deira, a neighborhood in Dubai, Hafez Hotel Apartments is near a metro station. Gold Souk and City Centre Deira are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek and Kite Beach. Dubai Aquarium & Underwater Zoo and Wild Wadi Water Park are not to be missed. Visit our Dubai travel guide
Map
Next to E NBD Bank Bldg, Al Ras, Opp. Metro & Fire Station, Deira, Dubai, 83163

What's nearby

  • Spice Souk which includes shopping, markets and a city
    Spice Souq
    5 min walk - 0.4 km
  • Gold Souk which includes shopping
    Gold Souk
    7 min walk - 0.7 km
  • Traditional housing of UAE, Dubai
    Meena Bazaar
    9 min walk - 0.8 km
  • Al Fahidi fort in Dubai
    Dubai Museum
    9 min walk - 0.8 km
  • Dubai Creek showing a bay or harbor, boating and a city
    Dubai Creek
    13 min walk - 1.2 km

Getting around

  • Al Ras Station
    6 min walk
  • Dubai Intl. Airport (DXB)
    21 min drive

Restaurants

  • Stefano's
    15 min walk
  • Mazmi Coffee&More
    19 min walk
  • Al Bait Al Qadeem Restaurant & Cafe
    2 min walk
  • Md Grill
    5 min walk
  • Jafer Biman Ali Juices جعفر بيمان علي
    6 min walk

About this property

Hafez Hotel Apartments

Hotel near Gold Souk
Dubai Cruise Terminal is located near Hafez Hotel Apartments, which provides a grocery/convenience store, shopping on site, and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Luggage storage, free newspapers, and a front-desk safe
  • Tour/ticket assistance, a 24-hour front desk, and an elevator
  • Smoke-free premises
Room features
All 59 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 36-inch LCD TVs with cable channels
  • Wardrobes/closets, kitchens, and refrigerators

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  • Air conditioning
  • Housekeeping
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₩81,305 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (48 inch wide door)
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch LCD TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Limited room service
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hafez Hotel Apartment Dubai
Hafez Hotel Apartment
Hafez Apartment Dubai
Hafez Hotel Gemstones Dubai
Hafez Hotel Gemstones
Hafez Gemstones Dubai
Hafez Gemstones
Hotel Hafez Hotel By Gemstones Dubai
Dubai Hafez Hotel By Gemstones Hotel
Hotel Hafez Hotel By Gemstones
Hafez Hotel By Gemstones Dubai
Hafez Hotel Apartment
Hafez Hotel Apartments Hotel
Hafez Hotel Apartments Dubai
OYO 151 Hafez Hotel Apartments
Hafez Hotel Apartments Hotel Dubai

Frequently asked questions

Is Hafez Hotel Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hafez Hotel Apartments doesn't offer parking.

What time is check-in at Hafez Hotel Apartments?

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at Hafez Hotel Apartments?

Check-out is at 12:30 PM.

Where is Hafez Hotel Apartments located?

Located in Deira, this hotel is within a 10-minute walk of Heritage House and Gold Souk. Dubai Creek and Dubai Cruise Terminal are also within 3 mi (5 km). Al Ras Station is 6 minutes by foot and Gold Souq Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hafez Hotel Apartments Reviews

5.0

4.6

Cleanliness

6.4

Location

5.6

Staff & service

4.6

Property conditions & facilities
Rating 10 - Excellent. 14 out of 164 reviews
Rating 8 - Good. 27 out of 164 reviews
Rating 6 - Okay. 33 out of 164 reviews
Rating 4 - Poor. 37 out of 164 reviews
Rating 2 - Terrible. 53 out of 164 reviews

Reviews

2/10 Terrible

Osman

Disliked: Staff & service, property conditions & facilities
I like the location close to everything like shuttle buses and metro trains.
Stayed 1 night in Oct 2023

6/10 Okay

Mohamed

Liked: Staff & service
Disliked: Cleanliness, amenities
Staff amazing cannot do enough for you. Polite and helpful. However to be honest the proper and the rooms are in a desperate need of an uplift in all aspects. Sorry but thats an honest review.
Stayed 3 nights in Nov 2025

10/10 Excellent

Roseline

Liked: Property conditions & facilities, room comfort

Hotel that is worth the money

-Convenient location to Al Ras Metro station. -6 minutes walk to Public library -5 minutes walk to Gold Souk -help keep luggage free of charge -friendly and professional staff
Stayed 2 nights in Feb 2024

10/10 Excellent

Awais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for a stroll near the corniche with a ferry ride or a subway/metro ride. There aren't many grocery stores though near by, unfortunately. Hotel is clean, and staff is friendly. Will stay again.
Stayed 3 nights in Jan 2024

8/10 Good

Hussein

Liked: Staff & service
Disliked: Room comfort

reasonable Hotel for the price

stayed one night while transiting to next flight , noise from the rooms very loud, though it is central location to old city of Dubai staff friendly & trying to help
Stayed 1 night in Jan 2024

8/10 Good

Roseline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Having a Blessed time

Convenient location to Al Ras metro station, Gold Souk, etc Staff are very friendly and professional for a 2/3 star hotel. I shared a free Iftah on Saturday with the Hotel Staff family.
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic apartment, do not believe false reviews

Great staff, friendly hotel and definitely worth the money. Frequent traveller On a holiday with family. Do not believe the false reviews it’s a fantastic, great value apartment. Worth every penny.
Lounge
Stayed 1 night in Jan 2024

8/10 Good

Roseline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another day/night in Dubai

Hafez is an apartment hotel with kitchen that you can use to cook/prepare your own food/diet. It's new Al Ras metro station and 5/6 minutes walk to Gold Souk.
Stayed 1 night in Mar 2024

8/10 Good

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mixed experience: - The whole of Al Ras appears to have a mild cockroach problem, likely because it's a working port. - The laundry service (a) discarded my laundry bag; and (b) wrote my room number in indelible ink on the inside of my shirt collars. They were beautifully ironed, but... - The area is the pre-1960 oyster-diving village, and it shows! Narrow windy laneways, low-rise buildings, souks and individual merchants all over the place. The nearby dhow wharfage is a working port, and the tenants in the ground floor of the hotel are merchants trading grains and spices. - The room was spacious and comfortable. - The staff were friendly and helpful.
Stayed 21 nights in Nov 2023

8/10 Good

Jacob

Liked: Cleanliness, staff & service
Central location in the Souq.
Stayed 4 nights in Oct 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place with a kitchenette which was helpful to cook or warm food.
Stayed 5 nights in Jul 2023

4/10 Poor

HUY

Disliked: Cleanliness, property conditions & facilities
Room was dirty, water pressure low, only one roll of toilet paper in the room for 3 person, room infest with coach roaches
Coach roach in room
Stayed 1 night in Nov 2025

6/10 Okay

Baljinder

Liked: Staff & service
Excellent customer service by front desk staff
Stayed 4 nights in Feb 2024

2/10 Terrible

Cherif

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is not clean need new carpet insect all over specially at night crowing on you
Stayed 3 nights in Oct 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place had bud bugs and was dorty.
Stayed 12 nights in Apr 2024

4/10 Poor

Mukhtar Hassan

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty place and bed service

10/10 Excellent

A Syed Abul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Oct 2023

4/10 Poor

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities
I did like bedbugs on my bed especially when my daughter was sleeping on that bed. She got bit by that.
Stayed 7 nights in Nov 2023

2/10 Terrible

Munyaradzi

Disliked: Cleanliness, staff & service, property conditions & facilities
They told me they were fully booked when I arrived for check in with my reservation and looked for a disorganized hotel to transfer me to
Stayed 2 nights in Dec 2023

6/10 Okay

Edgar

Disliked: Amenities
This hotel is good if you need a simple overnight stay. It offers nothing. You have to request towels. It has a bed, shower and toilet. The kitchen has no dishes nor a stove. If you need a place to sleep for the night, this is ok, its only 8 min from airport and cheap.

2/10 Terrible

Arsalan

Disliked: Cleanliness, staff & service, property conditions & facilities
void by all means. Very dirty and staff are very rude!
Stayed 14 nights in Oct 2023

2/10 Terrible

Noureddine Cherif

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a horrible exeperience in terms of cleanliness. The condition of the bed, chairs, kitchen, etc were all horrible
Stayed 2 nights in Mar 2023

2/10 Terrible

May

Everything so disgusting bed sheet and curtains are torn and have halls everywhere when I asked the worker to change it he told me no it is clean .Don’t recommend it at all .
Stayed 4 nights in Nov 2023

2/10 Terrible

Muhammad

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible experience , worst condition of hotel staff was not friendly at all. Severe parking issues and paid parking was expensive. Not recommended at all
Stayed 5 nights in Jan 2023

4/10 Poor

Sangram

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good. The property is old and dilapidated. Service is pathetic.
Stayed 6 nights in Sep 2022