Thank you for taking the time to submit your review. Great to know that you liked our facilities and that the team was polite and helpful, this is something that we strive to achieve every day. We agree that the hotel is in a good location with accessible transport, supported by good leisure facilities. We do have rooms on higher floors and some with sea views, be sure to request a higher floor next time you stay with us. Regards, Michael Martin General Manager

Dear Atixhe,We are sincerely sorry to hear about your experience during your recent stay with us. We understand how uncomfortable it must have been for you and your daughters with the AC not working properly. Please accept our apologies for the inconvenience and discomfort caused.Rest assured, we take your feedback seriously, and our team is actively working to address the AC issue to ensure that such incidents are not repeated in the future. We value your feedback as it helps us improve our services and provide a better experience for our guests.Thank you for bringing this to our attention, I do hope that you will give us another chance to impress you and we would be delighted to ensure that your next stay is truly flawless.We look forward to the opportunity to welcome you back for a more enjoyable stay in the future.Kind regards,Tegan TranentFront Office Manager