Verified
10/10 Excellent
Karl
Dec 10, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Karl
Stayed 5 nights in Dec 2025
Kingsgate Canal Hotel
3.0 star property
Travelers can relax at the full-service spa or plan their Dubai Creek adventures over coffee in the lobby of this well-positioned hotel near historic attractions.
Choose dates to view prices
Photo gallery for Kingsgate Canal Hotel
Kingsgate Canal Hotel provides a convenient base near Dubai Creek with practical amenities including high-speed WiFi and self parking. Guests appreciate the hotel's full-service spa, dry cleaning/laundry services, and strategic location close to Dubai Frame and BurJuman Mall.
Reviews
7.27.2 out of 10
Good
Popular amenities
- Spa
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Breakfast available
The current price is ₩38,363
₩38,363
₩51,180 total
includes taxes & fees
Jul 5 - Jul 6
Room options
Check availability for these dates
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Standard Room (includes 25% off F&B)
Standard Room (includes 25% off F&B)
- City view
- 19 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Standard Twin Room (includes 25% off F&B)
Standard Twin Room (includes 25% off F&B)
- City view
- 19 sq m
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
- Free WiFi
View all photos for Deluxe Room (includes 25% off F&B)
Deluxe Room (includes 25% off F&B)
- Canal view
- 22 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Deluxe Twin Room (includes 25% off F&B)
Deluxe Twin Room (includes 25% off F&B)
- Canal view
- 22 sq m
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
- Free WiFi
View all photos for Executive Room (includes 25% off F&B)
Executive Room (includes 25% off F&B)
- Canal view
- 24 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
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About the neighborhood
Located in Jadaf, a neighborhood in Dubai, Kingsgate Canal Hotel is near the airport and near a metro station. Dubai Frame and Dubai Fountain are notable landmarks, and travelers looking to shop may want to visit BurJuman Mall and Gold Souk. Don't miss out on a visit to Dubai Aquarium & Underwater Zoo. Take an opportunity to explore the area for water adventures such as fishing. Visit our Dubai travel guide
Building number 6, street 10, al jadaf,, street 10 6, Dubai, Dubai, 89029
What's nearby
Dubai Creek9 min walk - 0.8 km
Creek Park17 min walk - 1.4 km- beach near Marsa Al Khor17 min walk - 1.4 km
- Dubai Festival City Mall3 min drive - 2.7 km
- Festival Center3 min drive - 2.7 km
Getting around
- Al Jadaf Station11 min walk
- Dubai Intl. Airport (DXB)9 min drive
Restaurants
- Marsa Boulevard5 min drive
- TRIO5 min drive
- LUNE4 min drive
- Somewhere4 min drive
- Intercontinental Club Lounge4 min drive
About this property
Kingsgate Canal Hotel
- Hotel remodeled in 2021 and located near Dubai Creek
- Located close to Dubai Frame and BurJuman Mall, Kingsgate Canal Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a full-service spa. Treat yourself to a massage or other spa services. Free in-room WiFi, with speed of 25+ Mbps, and a restaurant are available to all guests.
- Other perks at this hotel include:
- Free self parking
- Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
- An elevator, coffee/tea in the lobby, and a 24-hour front desk
- Room features
- All 72 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
- Extra conveniences in all rooms include:
- Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
- Bathrooms with hydromassage showers and free toiletries
- 43-inch Smart TVs with satellite channels
- Wardrobes/closets, free tea bags/instant coffee, and electric kettles
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Onsite parking available only on request
- Free secured, covered self parking on site
- Wheelchair-accessible parking available
Food and drink
- Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 35 for adults and AED 20 for children
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
Things to do
- Full-service spa
- TV in common areas
Family friendly
- In-room crib
- Laundry facilities
- Rollaway/extra bed (surcharge)
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Lockers
- Luggage storage
- Safe at front desk
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Porter/bellhop
Full-service spa
- Massage
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- 1 building
- 6 floors
- Built in 2020
- Designated smoking areas (fines apply)
- Mediterranean architecture
- Renovated entire property - 2021
Room amenities
Bedroom
- Blackout drapes
- Free crib
- Pillowtop mattress
- Premium bedding
- Rollaway/extra bed (surcharge)
Bathroom
- Free toiletries
- Hair dryer
- Hydromassage showerhead
- Private bathroom
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 43-inch smart TV with satellite channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Minibar
- Restaurant dining guides
- Tea bags/instant coffee
More
- Air conditioning
- Desk
- Iron/ironing board
- Laptop workspace
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: AED 300 per stay
- A tax is imposed by the city: AED 10.00 per accommodation, per night A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately AED 35 for adults and AED 20 for children
- Airport shuttle fee: AED 3 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: AED 1 (roundtrip), (up to 11 years old)
- Rollaway bed fee: AED 150.0 per night
- Credit card charges are subject to a surcharge of 2.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Property Registration Number 942200
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Frequently asked questions
Is Kingsgate Canal Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Kingsgate Canal Hotel?
As of Jul 3, 2026, prices found for a 1-night stay for 2 adults at Kingsgate Canal Hotel on Jul 5, 2026 start from ₩38,363, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Kingsgate Canal Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Kingsgate Canal Hotel?
Check-out is at noon.
Does Kingsgate Canal Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of AED 3 per vehicle applies.
Where is Kingsgate Canal Hotel located?
Located in Jadaf, this spa hotel is 3 mi (4.8 km) from Dubai Creek and within 6 mi (10 km) of Dubai Frame and BurJuman Mall. Dubai World Trade Centre and Dubai Fountain are also within 6 mi (10 km). Al Jadaf Station is 11 minutes by foot and Creek Station is 24 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Kingsgate Canal Hotel Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.2
Amenities
7.4
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 11 out of 28 reviews
10 - Excellent
11
Rating 8 - Good. 7 out of 28 reviews
8 - Good
7
Rating 6 - Okay. 2 out of 28 reviews
6 - Okay
2
Rating 4 - Poor. 2 out of 28 reviews
4 - Poor
2
Rating 2 - Terrible. 6 out of 28 reviews
2 - Terrible
6
Reviews
Verified
8/10 Good
Firas
Dec 16, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was good in general with minor observations.
The parking space is not enough for the guests. Although the security guard has done his best to adjust the situation. He deserve a high credit for his efforts.
The receptionist in certain shifts needs to improve his customer service skills.
Firas
Stayed 3 nights in Dec 2024
Verified
8/10 Good
bhavdeep
May 4, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean enough to get a couple days but a bit small and no closet space.
bhavdeep
Stayed 1 night in May 2026
Verified
10/10 Excellent
Ian
Jan 19, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place in general
Ian
Stayed 2 nights in Jan 2024
Verified
10/10 Excellent
Justin
Dec 22, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gretel was an absolute amazing hostess, very professional and well manner
Justin
Stayed 6 nights in Dec 2024
Verified
8/10 Good
Rami
Nov 28, 2025
Liked: Property conditions & facilities
Room could have been cleaner. Lobby bathrooms needs better cleaning. Check in should be at 1 pm and not 3 pm
Rami
Stayed 1 night in Nov 2025
Verified
4/10 Poor
Song
Nov 29, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My bad experience in Dubai hotels
Song
Stayed 1 night in Nov 2025
Verified
2/10 Terrible
Fatima
Dec 17, 2025
Disliked: Cleanliness, property conditions & facilities
Worst experience ever
Fatima
Stayed 5 nights in Dec 2025
Verified
10/10 Excellent
Farhia
Nov 22, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price so high
Farhia
Stayed 1 night in Nov 2024
Verified
2/10 Terrible
Nihad
Apr 18, 2023
Disliked: Staff & service
The receptionist night shift. He make me wait for 30 mnts for. I don't have booking. In the system. And I have booking befor. And payed already.
Nihad
Stayed 1 night in Apr 2023
Verified
2/10 Terrible
Verified traveler
Dec 12, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful service
Awful awful service from the check in staff. The man at the desk called 'Akash' was very rude and has zero customer service skills and I don't think he knows how to smile. Additionally, the manager is also very unhelpful.
There are much better hotels in Dubai, don't ruin your trip by staying here !
Verified traveler
Stayed 1 night in Dec 2024
Verified
2/10 Terrible
Jack
Feb 6, 2026
Liked: Cleanliness
Disliked: Staff & service
Badrummet var ej bra. Vattentrycket var riktigt dåligt, duschen var dålig vattnet rann ute.
Jack
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Verified traveler
Mar 10, 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
Amazing stay definitely recommend
Verified traveler
Stayed 3 nights in Mar 2022
Verified
2/10 Terrible
Verified traveler
Oct 23, 2021
Very disappointed from Hotels.com as it is 2nd times I reach to hotel and they don't have confirmation from hotels.com and very complcated and difficult to register your complain and get your refunds
Verified traveler
Stayed 1 night in Oct 2021
Verified
10/10 Excellent
Musa
Feb 18, 2026
Musa
Stayed 3 nights in Feb 2026
Verified
8/10 Good
Betül
Dec 22, 2025
Betül
Stayed 1 night in Dec 2025
Verified
6/10 Okay
Jacques
Dec 19, 2025
Jacques
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Gustavo dos
Dec 19, 2025
Gustavo dos
Stayed 5 nights in Dec 2025
Verified
8/10 Good
Michael
Dec 4, 2025
Michael
Stayed 7 nights in Nov 2025
Verified
10/10 Excellent
Michael
Nov 29, 2025
Michael
Stayed 3 nights in Nov 2025
Verified
8/10 Good
Mustafa
Apr 30, 2025
Liked: Property conditions & facilities
Mustafa
Stayed 3 nights in Apr 2025
Verified
10/10 Excellent
Grace
Dec 21, 2024
Grace
Stayed 1 night in Dec 2024
Verified
10/10 Excellent
Michael
Nov 8, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Michael
Stayed 5 nights in Nov 2024
Verified
10/10 Excellent
Arnela
Oct 3, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arnela
Stayed 1 night in Sep 2024
Verified
4/10 Poor
Verified traveler
Jul 23, 2024
Disliked: Staff & service
Verified traveler
Stayed 1 night in Jul 2024