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Mercure Dubai Barsha Heights Hotel Suites And Apartments

4.0 star property
Family-friendly hotel with free valet parking and a health club

Choose dates to view prices

Photo gallery for Mercure Dubai Barsha Heights Hotel Suites And Apartments

Experience the vibrant city atmosphere with stunning views of high-rise buildings and a bustling highway.
Enjoy the city view from this balcony with a table and two chairs.
Enjoy casual dining and entertainment in this stylish space with a bar area, seating, and a large TV for sports viewing.
Enjoy breathtaking views of the city from your balcony overlooking a vibrant metropolis.
Meetings take place in this well-equipped conference room with a city view.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Housekeeping
  • Room service
The current price is ₩70,661
₩92,183 total
includes taxes & fees
Jul 27 - Jul 28

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for One-Bedroom Apartment City View King/Twin Bed with Free Shuttle Beach Transfer Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Apartment City View King/Twin Bed with Free Shuttle Beach Transfer Next to Metro Station

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One-Bedroom Apartment Skyline View King/Twin Bed, Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Apartment Skyline View King/Twin Bed, Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Two-Bedrooms Apartment City View, Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

Two-Bedrooms Apartment City View, Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout drapes/curtains
  • City view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for One-Bedroom Suite City View King / Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Suite City View King / Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout drapes/curtains
  • 61 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One-Bedroom Suite Skyline View King Bed with Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Suite Skyline View King Bed with Free Shuttle Beach Transfer, Next to Metro Station

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout drapes/curtains
  • 61 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One-Bedroom Suite City View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Suite City View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout drapes/curtains
  • 61 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Two-Bedrooms Apartment Skyline View, Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

Two-Bedrooms Apartment Skyline View, Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout drapes/curtains
  • Partial ocean view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for One-Bedroom Suite Skyline View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Suite Skyline View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout drapes/curtains
  • 61 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Two-Bedrooms Suite City View, Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

Two-Bedrooms Suite City View, Free Shuttle Beach Transfer, Next to Metro Station

7.8 out of 10
Good
(7 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout drapes/curtains
  • 105 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Two-Bedrooms Suite Skyline View, Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

Two-Bedrooms Suite Skyline View, Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout drapes/curtains
  • 105 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for One-Bedroom Apartment City View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Apartment City View Twin Bed with Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for One-Bedroom Apartment Skyline View Twin Bed, Free Shuttle Beach Transfer, Next to Metro Station

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Apartment Skyline View Twin Bed, Free Shuttle Beach Transfer, Next to Metro Station

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Smart TV
Blackout drapes/curtains
  • Partial sea view
  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Map
Sheikh Zayed Road, Dubai, Dubai, 500300

What's nearby

  • Mall of the Emirates - 3 min drive - 3.3 km
  • Dubai Marina Mall - 3 min drive - 4.9 km
  • Marina Beach - 5 min drive - 5.3 km
  • Souk Madinat Jumeirah - 6 min drive - 4.6 km
  • Burj Al Arab - 6 min drive - 6.6 km

Getting around

  • Dubai Internet City Station - 1 min walk
  • Al Maktoum Intl. Airport (DWC) - 32 min drive

Restaurants

  • ‪The Exit Sports Bar - ‬3 min walk
  • ‪Day and Night - ‬5 min walk
  • ‪Royal Dining Restaurant - ‬7 min walk
  • ‪Nostos - ‬1 min walk
  • ‪Wise Kwai - ‬7 min walk

About this property

Mercure Dubai Barsha Heights Hotel Suites And Apartments

Upscale family-friendly hotel near Mall of the Emirates
A poolside bar, a free grocery shopping service, and a terrace are just a few of the amenities provided at Mercure Dubai Barsha Heights Hotel Suites And Apartments. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Day and Night, offers breakfast, lunch, dinner, and kids' meals. Enjoy the health club, as well as activities like racquetball/squash. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and a lifeguard on site
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), airport pick-up service (surcharge), and an electric car charging station
  • Supervised childcare (surcharge), a billiards/pool table, and a water dispenser
Room features
All 320 individually furnished rooms offer comforts such as 24-hour room service and fireplaces, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries, and separate tubs/showers
  • 45-inch Smart TVs with premium channels
  • Balconies, separate sitting areas, and separate dining areas

Languages

Arabic, Azerbaijani, Chinese (Mandarin), English, Filipino, French, Hindi, Maltese, Romanian, Russian, Thai, Turkish, Ukrainian, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 40 for adults and AED 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Social
  • Day and Night
  • The Stellar Sports Bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Health club
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,023 square feet of conference space
  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a regional park
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (40 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 100% renewable energy
  • 41 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 120.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500 per accommodation, per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 40 for adults and AED 25 for children
  • Airport shuttle fee: AED 350 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Mercure Hotel Apartments Barsha Heights
Mercure Dubai Barsha Heights
Mercure Barsha Heights
Mercure Suites Dubai Barsha Heights
Mercure Dubai Barsha Heights Hotel Suites Apartments
Mercure Dubai Barsha Heights Hotel Suites And Apartments Hotel
Mercure Dubai Barsha Heights Hotel Suites And Apartments Dubai

Frequently asked questions

Does Mercure Dubai Barsha Heights Hotel Suites And Apartments have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at Mercure Dubai Barsha Heights Hotel Suites And Apartments on Jul 27, 2025 start from ₩70,661, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Dubai Barsha Heights Hotel Suites And Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

Self parking and valet parking are free at this property.

What time is check-in at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Mercure Dubai Barsha Heights Hotel Suites And Apartments provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of AED 350 per vehicle applies.

Where is Mercure Dubai Barsha Heights Hotel Suites And Apartments located?

This family-friendly Dubai hotel is located in a regional park, within 2 mi (3 km) of Jebel Ali Race Course, Al Sufouh Beach, and Emirates Golf Club. Al Barsha Pond Park and Nakheel Mall are also within 3 mi (5 km). Dubai Internet City Station is only a 2-minute walk and Knowledge Village Tram Stop is 25 minutes.

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Mercure Dubai Barsha Heights Hotel Suites And Apartments Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 145 out of 357 reviews
Rating 8 - Good. 111 out of 357 reviews
Rating 6 - Okay. 42 out of 357 reviews
Rating 4 - Poor. 24 out of 357 reviews
Rating 2 - Terrible. 35 out of 357 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent suite for families with kids
Stayed 1 night in Jun 2025

10/10 Excellent

Sourav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely maintained with extremely helpful staff at all levels. Would definitely love to come back & stay again
Stayed 3 nights in May 2025

8/10 Good

Jialing

Liked: Cleanliness, staff & service, amenities
The apartment is cosy and spacious. The bed is comfortable and the staff is friendly and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and great service
Stayed 6 nights in Feb 2025

2/10 Terrible

Moazam

Disliked: Amenities, property conditions & facilities
Air conditioning was not working for 2 days and nights in the month of July with temperature of 45 degrees. Hotel room were so hot. WiFi does not work properly, comes and goes.
Stayed 8 nights in Jun 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent attention under the leadership of Very attentive and focused to provide the best service to their guests. Thank youI will be back again
Stayed 3 nights in Mar 2025

10/10 Excellent

Javrida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good experience! Special things to all staff !
Stayed 5 nights in Mar 2025

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located just steps from the Dubai metro, which makes it very convenient. The rooms were very clean, and every day they left us bottles of water. The housekeeper was very attentive to my room, 3006, which had an incredible view from the 30th floor.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the metro and very helpful staff
Stayed 11 nights in Nov 2024

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near metro, 2 bedroom suite is huge!. Needs to add more elevator
Stayed 7 nights in Feb 2025

10/10 Excellent

wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommend. Will go again if have chance to go to Dubai. Excellent location and swimming pool. Kids love it.
Stayed 5 nights in Dec 2024

4/10 Poor

Muhammad

Customer service was terrible and charged tax money more than it was showing at the booking time.
Stayed 1 night in Mar 2025

10/10 Excellent

Shahnaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean modern spacious, very helpful friendly staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

V. Nice happy stuff

For sure amazing hotel and stuff Always smile on the face and helpfull Thanks! Kashim, Susana and qutaiba for nice help when it is needed!
Stayed 1 night in Nov 2024

6/10 Okay

Savas

Disliked: Cleanliness
Daily cleaning is not good.
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Beds big and very comfortable, spacious quiet rooms for a good nights sleep
Stayed 1 night in Jul 2024

8/10 Good

Ossam

Liked: Property conditions & facilities
Easy access to Dubai Metro was a great advantage
Stayed 7 nights in Aug 2024

6/10 Okay

Wayne

Liked: Cleanliness, staff & service, amenities
Suite size was great. Location was great for Metro. However, I found the public facilities to be insufficient for such a big hotel - not enough lifts, and the breakfast room was like a cattle market with too many people!
Stayed 3 nights in Nov 2024

8/10 Good

Fahad

Liked: Cleanliness, staff & service
Limited space in the main entrance long waiting for the car services , no self parking available Check out process takes more time than it should
Stayed 14 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff at good hotel.

Beyond the stay itself, the staff were extremely helpful throughout the stay beyond the usual requirements. Good facilities and large rooms.
Stayed 13 nights in Nov 2023

8/10 Good

Hasoun

Liked: Cleanliness, staff & service, amenities
MAHMOUD the duty manager went out of his way to make sure my room was clean, when i cecked in i had to change my room due to the fact was dirt, Housekeeping they did not do a great jon in cleanning always something missing , carpet not clean. not enough towels , etc...Bell staff were great ...
Stayed 8 nights in Jan 2025

8/10 Good

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near metro station and the staff is very friendly
Stayed 4 nights in Apr 2023

4/10 Poor

Imran

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access l, nice views of Dubai. Hotel room service was really poor. Only provided one towel for 4 people in bedroom apartment with two toilets. Never cleaned the room and next day when room was serviced they took all the towel away and when asked it took them nearly two hours to find and provide the towels.
Stayed 4 nights in Dec 2024

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
I stay here a lot and generally am very happy however this stay service was extremely poor-had to request clean towels every day, old towels taken but not replaced, no drinking water each day, had to request Very disappointing
Stayed 8 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing peronal with smile

from room 3204: absolutely wonderful, nice staff with always smile on the face from reception to room personal service. unfortunately some room service when we order takes a long time to wait when you ask for it but understanding anyway when the hotel is fully booked. 9.5/10 for everything
Stayed 2 nights in Nov 2024