Moon Valley Hotel Apartment

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Reviews

6.4 out of 10
Located close to Dubai Museum and Grand Mosque, Moon Valley Hotel Apartment provides a rooftop terrace, dry cleaning/laundry services, and a gym. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Seven Seas, offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to in-room WiFi (surcharge).

Popular amenities

  • Pool
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Room options

APARTMENT ONE BEDROOM

  • Sleeps 10

APARTMENT KING SIZE BED

  • Sleeps 10

APARTMENT STANDARD

  • Sleeps 10

STUDIO STANDARD

  • Sleeps 5

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About the neighborhood

Bur Dubai, a neighborhood in Dubai, is home to Moon Valley Hotel Apartment. Gold Souk and City Centre Deira are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek. Dubai Museum and Grand Mosque are two other places to visit that come recommended. Visit our Dubai travel guide
Map
PO Box 113696, Khalid Bin Waleed Road, Dubai, Dubai Emirate, 113696

What's nearby

  • A city street with tall buildings, a bus stop, and parked cars.
    BurJuman Mall
    8 min walk - 0.7 km
  • A coastal cityscape with a prominent mosque, a minaret, and traditional boats.
    Dubai Creek
    12 min walk - 1.0 km
  • A person in traditional attire standing in a courtyard with a wooden door, a tree, and a covered walkway.
    Al Seef
    12 min walk - 1.1 km
  • A historic fort with flags, cannons, and a museum entrance.
    Dubai Museum
    15 min walk - 1.3 km
  • Grand Mosque
    14 min walk - 1.2 km

Getting around

  • Burjuman Station
    6 min walk
  • Dubai Intl. Airport (DXB)
    12 min drive

Restaurants

  • Aryaas Veg Restaurant
    5 min walk
  • Tim Hortons
    7 min walk
  • YO! Sushi
    9 min walk
  • Taste Of The Town Restaurant
    4 min walk
  • McDonald's
    7 min walk

About this property

Moon Valley Hotel Apartment

  • Upscale hotel near Dubai Creek
  • Located close to Dubai Museum and Grand Mosque, Moon Valley Hotel Apartment provides a rooftop terrace, dry cleaning/laundry services, and a gym. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Seven Seas, offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to in-room WiFi (surcharge).
  • Additional perks include:
    • A seasonal outdoor pool
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
    • Tour/ticket assistance, an elevator, and luggage storage
    • A 24-hour front desk, a front-desk safe, and free newspapers
  • Room features
  • All 69 rooms offer comforts such as air conditioning and bathrobes, in addition to thoughtful touches like safes and WiFi.
  • More conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and free toiletries
    • TVs with satellite channels
    • Kitchenettes, refrigerators, and dishwashers

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Property amenities

Internet

  • Available in all rooms: WiFi (AED 25 per 24-hour period)
  • Available in some public areas: WiFi (AED 25 per day)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • A restaurant

Restaurants on site

  • Seven Seas

Things to do

  • 24-hour pool access
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 100 per night
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: AED 25 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AED 25 per day (rates may vary)
  • Airport shuttle fee: AED 200 per vehicle (roundtrip)
  • Rollaway bed fee: AED 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
24-hour pool access
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Frequently asked questions

Does Moon Valley Hotel Apartment have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is available 24 hours a day.

Is Moon Valley Hotel Apartment pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Moon Valley Hotel Apartment?

Check-in start time: 2 PM; Check-in end time: 6 PM.

What time is check-out at Moon Valley Hotel Apartment?

Check-out is at 12:30 PM.

Does Moon Valley Hotel Apartment provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 200 per vehicle applies.

Where is Moon Valley Hotel Apartment located?

Located in Bur Dubai, this hotel is within 1 mi (2 km) of Dubai Creek, Dubai Museum, and Grand Mosque. Gold Souk and City Centre Deira are also within 3 mi (5 km). Burjuman Station is 6 minutes by foot and Sharaf DG Station is 8 minutes.

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Reviews

Moon Valley Hotel Apartment Reviews

6.4

7.0

Cleanliness

7.8

Location

6.6

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 8 out of 81 reviews
Rating 8 - Good. 25 out of 81 reviews
Rating 6 - Okay. 30 out of 81 reviews
Rating 4 - Poor. 9 out of 81 reviews
Rating 2 - Terrible. 9 out of 81 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel calme et propre
Stayed 3 nights in Apr 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel appartment

I was not at all happy with the hospitality I got there. Free breakfast was served only for 2 persons having a room capacity of 60 plus rooms. No wonder it was horrible. Coffee they served was with the spoiled milk. No hot water facility also,tidy rooms. There are other options like holiday inn and city seasons. You can have your stay there
Stayed 2 nights in Apr 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

Moon Valley hotel beoordeling

Ligging was niet perfect, maar daar was de prijs ook naar. Verder is alles in dubai makkelijk per Taxi of metro te bereiken. Wel grote kamer met ruime bedden inclusief keukenblok maar er was niets van de invertarislijst in keuken aanwezig! Alleen een koekenpan en 3 lepels. Wat moet je daarmee zonder kookplaat? Uitzicht was een drama, je keek de achterkant van een gebouw met ramen waar de was hing een daaronder werd vuil gedumpt. We hebben het gordijn maar dicht gelaten. 2 badhanddoeken maar geen handdoek bij wastafel. Verder in het hotel een penetrante geur. Ontbijt was niet te eten, 's morgens frites of soort van mie is niet ons ding, Verder alleen brood met rooster met alleen jam-kuipjes als beleg. Cornflakes zonder melk? Koffie was mix tussen koffie,thee en melk met suiker. niet te doen! Je moest vooraf betalen incl touristenbelasting, daarna je paspoort afgeven. Toen ik een dag later terugvroeg moest ik opnieuw touristenbelasting betalen.. Na protesteren was dit ineens niet meer nodig! Personeel is wel vriendelijk en behulpzaam.
Stayed 5 nights in Feb 2018
Verified review

8/10 Good

Liked: Staff & service, room comfort

Si potrebbe migliorare

Appartamento datato, puzzava di fumo anche se era non fumatori. Inizialmente sporco ma poi hanno rimediato. Cucina con pochissimi utensili. L'Hotel è in ottima posizione a 100 metri dalla metro e dal supermercato. Personale disponibile e attento a cui mando un saluto. Discreto rapporto qualità-prezzo
Stayed 8 nights in Jan 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

اقامه كارثيه

الغرفه متسخه و بها حشرات و تسمع ازعاج من الغرف المجاوره و الفندق غير معروف اطلاقا باللغه العربيه
Stayed 1 night in Jan 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Hyfsat hotell med lägenheter kök mm. Nära metron och köpcentra. Fungerar bra som utgångsläge om man inte vill vara nära stranden varje dag. Mycket filippinska och indiska matställen i närheten. Samt lägre priser i varuhusen och restauranger än i centrum.
Stayed 7 nights in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rent og god beliggenhed

Rigtig venligt personale, dog var poolem fyldt med duefjer
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Share my wonderful experience at Moon Valley Dubai

Good welcome at the main entrance and at the reception by the manager Mr. Nirmal & also met Mr. Saleem (another manager at diferent shift) Staff was nice and friendly. Coffee table in our sitting room had two legs broken, don't want to mention what happened but first aid was supplied and table was replaced after 18 hours Clean rooms, shining bathrooms and nice kitchen but lacked utensils like cooking pots and sauce pans. Room service was brilliant as apartment was cleaned daily at 10:30 am. Ceaners & porters expect to be tipped but I suggest since they work so hard and look after you well, there is no harm in tipping them. Restaurant for breakfast was massive with plenty of chairs and tables. Breakfat menu was not bad, was ok for me but my wife loved it.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please Go for a better place in same price..

Never Again ! I've been here before 2 years ago, it was better then... Now.. 1. Most un courteous staff ever 2. Swimming pool on rooftop was full of bird s**t and yes, a Dead Bird nearby !! The caretaker was washing his legs inside 3. Rooms full of smell and filth 4. Cutlery was not clean at all and when we complained the staff argued about it ! 5. Electric stove was dirty and not working 6. I couldn't complain less about staff, they made us feel as if we didn't pay for hotel ! 7. No respect or manners of talking... I couldn't be less angry while writing this 8. Rooms were badly lit.. no brightness whatsoever 9. Front desk guy, terrible .. he hated his job ! You can easily get a better at same price in this locality !
Verified review

6/10 Okay

Hotel op 10 minuten lopen van oude stad

Het is een gedateerd hotel. De bedden waren fantastisch. Wij sliepen in het Appartement met 2 slaapkamers. Het ontbijt wat we inclusief hadden was prima. Je kunt hier eten tussen half 8 en 10 uur. We hebben een prima verblijf hier gehad. Wel was het jammer dat je voor WIFI moest betalen. een euro voor 3 uur of zes voor 24 uur. Dit hadden ze beter in de prijs van de hotelkamer kunnen verwerken. Beneden in de lobby zit een bedrijfje waar je goedkoper kaartjes kunt kopen voor de grotere bezienswaardigheden en attracties, Dit kun je zeker doen, echter je kunt hier alleen contant betalen. De ATM zit direct buiten om de hoek dus dat is geen groot punt. De man loopt dan weg en binnen half uur heb je de kaartjes in je handen of brengt hij het naar je hotelkamer. Zwembad boven op het dak is 's middags tussen half 1 en half 4 dicht. Het is niet groot maar voor de rest prima. Je hotel ligt wel midden in het bussiness centrum, hierdoor is de ligging misschien iets minder, maar daar is de prijs dan ook naar. Auto hebben we gratis mogen parkeren in de eigen parkeergarage van het hotel, welke je met je kamersleutelcreditkaart kon openen. We kregen overigens maar 1 kamersleutelcreditkaart. Misschien als we erom hadden gevraagd hadden we een 2e gekregen, maar we zijn altijd wel gewent om er 2 te krijgen. Kortom prima Hotel, Gedateerd, Goede prijs, vriendelijk personeel, goede parkeer mogelijkheid. Een hotel om enkele nachten te verblijven. Wij hebben hier 5 nachten geslapen. Prima
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel in Central Location

The hotel is located within walking distance of the Burjuman Metro station so it was easy to get to World Trade Center where I attended a business conference. Burjuman Center is located near the hotel and contains a variety of restaurants, shops and supermarket. The hotel room had a separate bedroom with a king-sized bed, living room and kitchenette, that contained a sink, refrigerator, microwave, hot plate, clothes washer and cookware, plates, cups and utensils. Housekeeping kept the room clean and stocked with towels and bath items. Although one bedroom, the space could have easily accommodated a family with children. I included breakfast in the reservation. (Served daily: 7:30 to 10:30 am). The items offered were satisfying and included some Indian and Middle Eastern dishes, in addition to regular items such as bread, eggs, muffins and fruit. This saved the expense of one meal and was the atmosphere was quiet and relaxed. The Picardo restaurant is across the street from the hotel and offered a dinner buffet for 20 dirhams (approximately 5.50 U.S. dollars). The hotel has an exercise room, pool and other amenities, but my schedule did not allow me to utilize these areas. The television only had 2 channels that were broadcast in English. Check-in process was slow and while waiting, a hotel guest complained about the hotel WiFi service. Not the fanciest hotel but it should meet and satisfy the needs of most travelers.
Verified review

2/10 Terrible

Disliked: Property conditions & facilities, room comfort

Never Again

The room was not what I was expecting they had no stove, the washer was on the third floor and you had to go to the roof to dry your clothes. They had limited utensils, the cups look like something from a child's tea party.overall I was very disappointed with the living conditions the only reason why I didn't check out is because i didn't want the hassle of not getting back a full refund. the only good thing about the hotel is it's location.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location near metro

Nice hotel, small kitchen. Nice staff. I would stay again
Verified review

6/10 Okay

Liked: Room comfort
There were no Wi fi as advertised by the hotel on line.
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, room comfort
området är bra i mitten hotellet utsikt fin men de har dolig service dolig badrum dolig frukost hoppas att de förbättra frukost och renovera badrummet sovrum är ok det böhvs ny handdukar
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
hotel location great and price. free parking no free bottle water and water heater (kettle)
Verified review

4/10 Poor

Disliked: Room comfort

nothing great

just ok
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Good hotel

Was good
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable & Centrally Located Hotel Apartment

Great stay, the staff very friendly and helpful complying with all the requests. Very big room size, all appliances working, quiet and silent room and halls, family building with respectable guests. The only issue was the bathtub not working (plug for locking the water was broken) but apart from that all went perfect.
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities

The Studio has no washer/dryer

The room did not have the washer/dryer which was noted on the room description. I asked about it to tthe front desk, but they kept saying that it was Expedia's fault, not theirs. By kindness of expedia, we could upgrade the room but was equiped with washer without dry, which the staff kept saying that it was a dryer. Be careful, if the room description in the one bed room type said it has washer/dryer, it is wrong. The location and the room is okay, but not the staffs.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Living the Burjuman life

The Moon Valley Apartments is a budget hotel in a sea of other possible choices. I choose it for the low prices and the presentation picture Expedia uploaded. Glad to say, the MVA looks exactly in the photos like it did in real life. (I made a video of the place under the Youtube name Bigtruckseriesreview) The MVA is located a short walk from the Dubai metro. From there, you can quickly get just about anywhere in Dubai. There is also a discount store nearby with fantastic cheap souvenirs. MVA's room I rented had two twin beds a TV, a cooking space a great bathroom and air conditioning. I spent most of my time moving around Dubai, but my sleeping experience was excellent. The room was clean, cool and spacious. I would definitely stay there again.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor...

Although the internet was included in the voucher and even after we showed the confirmation letter, we were charged for our one night stay!!The room and toilet were not clean and the funny point was the empty shampoo and soap containers were empty!!Hotel amenities were poooooor...
Verified review

6/10 Okay

Disliked: Cleanliness, room comfort

ok

Good not bad
Verified review

6/10 Okay

good location

Normal place, standard room, I have booked or rebooked several times here. No luxus but good location and good value for money
Verified review

6/10 Okay

Liked: Cleanliness

Good location

I have stay at Moon Valley before, and overall it is a ok place, good value for money, good location and even the hotel is well used, it is ok. There are things mentioned in the description on Hotels.com about the rooms that is different in the hotel (no wash machine as mentioned, Internet more expensive than mentioned) but in general ok place, it is standard class and a budget hotel with good location and kind staff.