Richmond Hotel Apartments

Property class: 3

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Close to Dubai Cruise Terminal and BurJuman Mall, Richmond Hotel Apartments provides a free daily manager's reception, dry cleaning/laundry services, and a fireplace in the lobby. For some rest and relaxation, visit the sauna. The on-site international cuisine restaurant, Richmond Restaurant, offers breakfast, lunch, and dinner. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

Executive Studio

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Executive Suite

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Suite

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Bur Dubai, a neighborhood in Dubai, is home to Richmond Hotel Apartments. Gold Souk and Dubai Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek and Jumeirah Beach. Wild Wadi Water Park and Global Village are also worth visiting. Visit our Dubai travel guide
Map
24 C St, P.O. BOX: 191504, Dubai, Dubai, 191504

What's nearby

  • A city street with tall buildings, a bus stop, and parked cars.
    BurJuman Mall
    2 min drive - 1.7 km
  • A coastal cityscape with a prominent mosque, a minaret, and traditional boats.
    Dubai Creek
    3 min drive - 2.7 km
  • A historic building with intricate carvings and a modern skyscraper in the background.
    Meena Bazaar
    3 min drive - 2.4 km
  • A tall, ornate monument with intricate patterns, surrounded by palm trees and a dome-shaped building in the background.
    Dubai Frame
    3 min drive - 3.1 km
  • A historic fort with flags, cannons, and a museum entrance.
    Dubai Museum
    3 min drive - 2.7 km

Getting around

  • Sharaf DG Station
    16 min walk
  • Dubai Intl. Airport (DXB)
    16 min drive

Restaurants

  • Rayyan Mandi Restaurant
    4 min walk
  • Food Fest Cafeteria
    8 min walk
  • McDonald's
    5 min walk
  • Burger King
    6 min walk
  • Gazebo مطعم جازيبو
    4 min walk

About this property

Richmond Hotel Apartments

  • Hotel near Dubai Creek
  • Close to Dubai Cruise Terminal and BurJuman Mall, Richmond Hotel Apartments provides a free daily manager's reception, dry cleaning/laundry services, and a fireplace in the lobby. For some rest and relaxation, visit the sauna. The on-site international cuisine restaurant, Richmond Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
  • You'll also find perks like:
    • An outdoor pool
    • Free self parking
    • Buffet breakfast (surcharge), express check-out, and express check-in
    • Multilingual staff, concierge services, and 1 meeting room
  • Room features
  • All 64 individually decorated rooms offer comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
  • Other amenities include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Tubs or showers, free toiletries, and hair dryers
    • Balconies, separate dining areas, and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: AED 30 per person
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Richmond Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • Satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Individually decorated
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in fee: AED 100
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.00 per day
Free cribs are available on request at the property

Property payment types

  • Mastercard
  • American Express
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 30 per person
  • Early check-in fee: AED 100 (subject to availability)
  • Rollaway bed fee: AED 150.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Richmond Hotel Apartments have a pool?

Yes, this property has an outdoor pool.

Is Richmond Hotel Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Richmond Hotel Apartments?

Check-in begins at 2 PM. Early check-in is available for a fee of AED 100 (subject to availability).

What time is check-out at Richmond Hotel Apartments?

Check-out is at noon.

Where is Richmond Hotel Apartments located?

Located in Bur Dubai, this hotel is within 1 mi (2 km) of BurJuman Mall and Dubai Cruise Terminal. Dubai Creek and Gold Souk are also within 3 mi (5 km). Sharaf DG Station is 16 minutes by foot and ADCB Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Richmond Hotel Apartments Reviews

5.4

5.6

Cleanliness

6.0

Location

5.8

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 7 out of 97 reviews
Rating 8 - Good. 19 out of 97 reviews
Rating 6 - Okay. 28 out of 97 reviews
Rating 4 - Poor. 21 out of 97 reviews
Rating 2 - Terrible. 22 out of 97 reviews

Reviews

Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel

I will never come back again...worst experience..biggest mistake from me unluckily which I booked this hotel
Verified review

8/10 Good

Liked: Room comfort
Disliked: Staff & service
Good hotel to stay But no room service
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Pleasant stay!

The room was clean and hotel staff quite cordial. Easily accessible by taxi, but 20 mins walk to the nearest metro station.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible horrible horrible

Horrible. There were loads of bedbugs in the room. we had to change rooms. Everything was very outdated.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fuir.........

J'ai réservé une chambre au sein de cet hôtel pour notre dernière nuit à dubai, j'ai rarement vu un hôtel aussi insalubre, ça sent l'odeur du désodorisant pour toilette, ils en mettent partout, ensuite la chambre aucune insonorisation. la couette est sale,je l'ai enlevé, pour info je n'ai meme pas dormi la nuit arrivé à 16h00 je suis parti à minuit... prendre un autre hotel.... Connaissant Dubai meme sans etoile, les hotels sont mieux que celui ci.... je ne comprends pas les avis favorable sincerement et le pompon est que soit disant la piscine est en reparation....
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Good value, decent apartment hotel.

I booked this place because it was one of the cheapest apartment hotels in Dubai and I was staying a whole week. I wasn't expecting much given all the bad reviews but I was pleasantly surprised at how decent it was. The room was large, clean and the shower and air conditioner worked fine. There were some minor maintenance issues like a loose toilet seat but no big deal. The free internet worked well most of the time but was sometimes down. My only gripe was the early morning loud prayers from the mosque across the road but I got used to it after a couple of days. I'd stay here again if the price stays low.
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

-1* hotel

Doesn't even deserve 1*, room smells ! Blanket dirty with used condom kept under table, not even cleaned properly. Such hotel and in Dubai-Can't believe !
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Rooms basic but comfortable, decent kitchen and bathroom and very pleasant staff. A short walk to a couple of decent bars
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schlecht, schlechter ...

Eines der schlechtesten Hotels, in denen ich jemals abgestiegen bin. Pool außer Betrieb, Fitnessraum nicht vorhanden (obwohl angegeben), sondern einige hundert Meter entfernt in Nachbarhotel, WLAN schlecht, gratis erst auf Hinweis, dass so angeboten, ......
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ganz schlecht!

Eines der schlechtesten Hotels, in denen ich jemals abgestiegen bin. Pool außer Betrieb, kein Fitnessraum (obwohl angegeben), wenig sauber, wiederholte Wireless-Ausfälle, freies Wireless erst nach Urgenz und Hinweis auf Buchung.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A eviter

Metro loin a 20 minute a pied . Obliger de prendre un taxi avant pour aller a la station burjuman. De plus la tele de marche pas bien apres plusieur demande on ne me la pas changer ducoup j'ai laisser tomber la tele. Le pire c'est la clim du mal a la regler . En plus il y a a 100 m un chantier horrible le bruit donc hotel a deconseiller
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities

Eenvoudig hotel, puur om te slapen.

Er zou gerenoveerd moeten worden, muren waren van sommige kamers beschimmeld. Wij hadden 3 kamers bekeken, 1 met schimmel, 1 met kletsnatte muren schimmels en de kamer die wij namen, die gelukkig geen schimmels of natte muren had. De badkamers waren wat gedateerd. Het personeel was zeer vriendelijk en behulpzaam. Maar laten we eerlijk zijn, we gingen die kant op wetende dat we geen 4 of 5 sterren hotel geboekt hadden.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Expensive for no good reason.

I booked this one at about 150aed per night but learnt that there was a 50aed per night charge for the internet taking the total per night to 150aed + 20% tax + 10aed per night tax + 50aed per night internet equalling 240aed per night(shocker) which is crazy expensive when you take into account the really unfavourable location of the hotel if you are doing the public commute - the nearest bus stop is about 500 meters away and the nearest train station(Al Fahidi) is close to 2km from the place. When the temp. outside is over 40C right now(June) then even 20 feet feels like 2km. BUT, if you have well enough to have a car for yourself then 240aed for this place is not a big deal, however if you are new to the country or on a tourist visa then i wouldn't recommend this one to anyone.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST EXPERIENCE OF MY LIFE.

SELECTING THIS HOTEL WAS MY BIGGEST MISTAKE. AT 12 IN THE NIGHT THEY WERE BREAKING SOME INTERNAL WALL, WHICH WAS ILLELEGAL & GOVT. ASK THEM TO BREAK IT. WHEN I & SOME OTHER GUEST REQUESTED THEM TO STOP SINCE WE COULD NOT SLEEP, REPLY WAS VERY AROGANT. FINALLY I CALLED POLICE TO STOP THE WORK.
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Bed bugs

The place is fairly run down, with tile coming off around the pool. They were doing some painting while we were there, but it needs more than painting! Here's to hoping that they are doing a bigger renovation. They also really need to review their cleaning practices. The children's pool was unusable because it was so dirty. And I'm still itchy from the insect bites. Stained carpets are one thing, but beg bugs are a whole different thing. It was the cheapest place I could find at the last minute, but I should have spent a bit more money somewhere else. And I usually live in a developing country.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres sale, je le deconseille fortement!!!

J en garde une tres mauvaise impression, l hotel est de facon generale sale, ma chambre aussi et la salle de bain n en parlons pas, a mon arrivee, il y avait des poils dans la baignoire et l abattant des toilettes tres sale!!!!! De plus j ai change de chambre, car il y avait des puces de lit!!!!!!! Le personnel n est pas tres aimable et la wifi ne fonctionne pas toujours, bref, je n y retournerai plus!
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Blood sucking bugs

Miserable, I wish I have taken bugs running around happily after biting me. Smelly toilets. Old cloth smell everywhere.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt otrevlig person Inte språkkunniga Kakelackor sågs 2 ggr
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Old rooms and bare minimum ameniteis.

Rooms are old and need re-furnishing. I did not try food in the Hotel so I can not say anything about that.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No that great place to stay

I had to book this hotel coz rooms were not available at Hotel i was staying for nights before this. when I checked in to room, the room key was broken and half of it was in the key hole, when i went to the reception to show him the same, the guy at reception gave me such a look that i had broken it. When i informed him that it was already broken he asked the Maintenance guy to check it, but the house keeping guy already knew about the same and didnt inform the reception. I was soo tired and wanted to sleep but for 1 hour the maintenance guy kept hammering and drilling the lock. Finally it happened and i was handed over the keys. The towels in the room smelled bad. The TV was very old. Book only if you dont have any other options.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid!

No rooms available when we arrived as the hotel had double booked. Did the reception staff care - no. They were indifferent, lied and just plain rude. The hotel itself was in a bad location, was run down and filthy dirty. The reviews with more than 1 star are written by the staff of the hotel.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not at all a good experience.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

FANTASTIC

I FILL AT HOME AND THE STAFF ARE WONDERFUL. THEY HAVE EXCELLENT SECURITY FOR ALL THERE GUEST.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel was dirty and staff was unhelpful

will never stay there again
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

service

I do not believe such hotel should be on your list due to extremely poor quality of services.