아침 식사 제공

래디슨 블루 세인트 헬렌즈 호텔 여행 후기

5 out of 5
래디슨 블루 세인트 헬렌즈 호텔
Stillorgan Road, Blackrock, Dublin, Dublin

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 517개" "
평점 8 - 좋아요. 1001개 이용 후기 중 312개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 99개" "
평점 4 - 별로예요. 1001개 이용 후기 중 49개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 24개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
한적한 유럽동네
시내에서 좀 떨어진 한적한 동네였습니다. 정원이 아름다웠고 청결했습니다 ^^

8/10 - 좋아요

Kelly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I spent one night at this hotel before our flight the next day. The staff were very kind and friendly and the room was spacious and comfortable although we both found that the lovely king sized bed was hot to sleep in. We asked about the breakfast and we were given information about it. Later when my husband enquired about the cost, he was told that it was significantly cheaper to pre-pay than to just show up in the morning so we did pre-pay the night before. The hotel and grounds are lovely however we would caution that the hotel has no security and anyone can just walk into the hotel and walk around where the rooms are. Given that we were robbed in Dublin during this trip, we are much more cautious and vigilant now and would suggest that other travellers be careful in and around Dublin when they travel there. ( we were not robbed at this hotel just to be clear).
2024년 4월에 1박 숙박함
답변 제공: Caitriona 님, 2024년 4월 16일
Kelly, thank you for your review following your recent stay with us. I am delighted you found the hotel and our grounds lovely. I am so sorry to hear of your experience while in the city. Please rest assured we take safety very seriously here at the hotel and we have deterrent measures in place. It was our pleasure to have you visit and we hope we will have the chance to welcome you back to us again when next in Dublin.With kind regardsCaitriona

8/10 - 좋아요

ann

연인과의 여행
좋아요: 청결 상태
Beautiful building with lovely grounds, parking was close to hotel and easy access, our room was lovely, but would have been nice to have a view ofcthe gardens, couldn't find tea or coffees in our room, they were kept in a hidden tray under the kettle, no instructions howxto find, fridge didnt work, no bathrobes or complimentry slippers which you would usually get in a superior hotel, 3 little bottles in the bathroom to share, we had to use shower gel as hand soap, because thats all we could find, lovely big bed, very comfortable, but pillows are just flat, we had a choice of 2 menus to choose from, and choice was poor, we ate in the orangery, surroundings were lovely, but needs background music for obedience, staff were to keen to lift plates before you had finished, one young water spilt glass of water over the table and my phone, in his hurry to clear the table, but all in all staff were pleasant.
2024년 4월에 1박 숙박함
답변 제공: Caitriona 님, 2024년 4월 16일
Thank you Ann for choosing to stay with us and also for your constructive review which we are very grateful to receive. We are delighted that you found the hotel and also your room lovely. We would like to assure you that your feedback is very important to us and it has been shared with the team so that we can enhance our guest experience. We hope we will have the chance to welcome you back to us again when next in the area. With kind regardsCaitriona

10/10 - 훌륭해요

Natalie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a fabulous stay for St Patrick’s Day weekend, the staff were so helpful and friendly. The property is gorgeous, would definitely recommend and would come back again.
2024년 3월에 1박 숙박함
답변 제공: Caitriona 님, 2024년 3월 24일
Delighted Natalie that you had a lovely time with us over the St. Patrick's weekend. Thank you for being our guest and we too are looking forward to welcoming you back in the future.With kind regardsCaitriona

10/10 - 훌륭해요

Bruce

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property with great staff. Would certainly stay there again.
2024년 3월에 1박 숙박함
답변 제공: Caitriona 님, 2024년 3월 24일
Bruce, thank you for choosing to stay with us and also for your lovely review. We are delighted that you enjoyed your time with us and we hope to see you again soon.With many thanksCaitriona

10/10 - 훌륭해요

Bahram

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff’s serivices
2024년 3월에 5박 숙박함
답변 제공: Caitriona 님, 2024년 3월 24일
Many thanks Bahram for your 5/5 rating. We are delighted that you enjoyed your time here at the hotel and we hope to have the chance to welcome you back to us again in the near future.With kind regardsCaitriona

6/10 - 괜찮아요

Daniel

별로예요: 직원 및 서비스
Very average No welcome when checked in No thank you when checked out Dinner poor - prawns cold and no apology Breakfast team friendly
2024년 3월에 1박 숙박함
답변 제공: Caitriona 님, 2024년 3월 10일
Thank you Daniel for being our guest and also for taking the time to give us your feedback which we are very grateful to receive. We are very sorry to learn of your experience during your stay, please accept my sincere apologies for the matter as a whole. Your points raised are very important to us and they has not gone unaddressed. We hope we will have the chance to welcome you back again in the future and regain your confidence in us. Yours truly Caitriona

8/10 - 좋아요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful grounds! Excellent service.
2024년 2월에 3박 숙박함
답변 제공: Caitriona 님, 2024년 3월 10일
Many thanks Heather for being our guest and also for your kind review. We are delighted that you enjoyed your time with us and we hope to see you again soon.With kind regardsCaitriona

10/10 - 훌륭해요

Sheila

2024년 1월에 1박 숙박함
답변 제공: Caitriona 님, 2024년 2월 6일
Thank you Sheila for your 10 out of 10 review. We are delighted that you enjoyed your stay and we hope to have the chance to welcome you back to us again in the future.With kind regardsCaitriona

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Caitriona 님, 2024년 2월 6일
Many thanks Martin for choosing to stay with us and also for your 5/5 review which we truly appreciate. We are delighted that you enjoyed your stay and we hope to see you again soon.With kind regardsCaitriona

6/10 - 괜찮아요

Diarmad

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Caitriona 님, 2024년 2월 6일
Thank you Diarmad for choosing to stay with us and also for your hotel review which we greatly appreciate. We were delighted to have you visit and we hope to see you again soon.With kind regardsCaitriona

2/10 - 너무 별로예요

Helen

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No gesture offered
I made the reservation for a family of three. The father had a heart attach when boarding the aircraft and hence they couldn't come to Dublin. I called the Hotels.com and the Radisson Blue St. Helen's Helen for a gesture to keep the reservation for the future use. But unfortunately there was none. What a heartless traders both of you.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Dennis

2023년 12월에 1박 숙박함
답변 제공: Caitriona 님, 2024년 2월 6일
Many thanks Dennis for your 5 out of 5 review which we greatly appreciate. We hope to see you again soon.With kind regardsCaitriona

8/10 - 좋아요

Brad

2023년 9월에 2박 숙박함
답변 제공: Caitriona 님, 2023년 12월 29일
Many thanks Brad for your hotel rating and also for choosing to stay with us. It was our pleasure to have you as our guest and we hope to see you again soon.Sending you our very best wishes for the New Year.With kind regardsCaitriona

10/10 - 훌륭해요

Gerard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
this is a nice property nice staff the food and drink options are good and the accommodation is luxuriously appointed
2023년 12월에 1박 숙박함
답변 제공: Caitriona 님, 2023년 12월 29일
Thank you Gerard for choosing to stay at St. Helens and also for your kind review which we greatly appreciate. We are delighted that you enjoyed your time with us and we hope to see you again when next in the area. Wishing you a wonderful New Year.With kind regardsCaitriona

10/10 - 훌륭해요

Nina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Looks nice and has good dining options. Close to UCD.
답변 제공: Caitriona 님, 2024년 2월 6일
Many thanks Nina for choosing to stay with us while visiting UCD and also for your hotel review which we greatly appreciate. We are delighted you enjoyed your time with us and we hope to see you again when next in the area.With kind regardsCaitriona

10/10 - 훌륭해요

Nadia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Godt hotel
God service, som altid var venlige. Værelset var stort og hvis jeg skulle til Irland igen ville jeg vælge dem
2023년 12월에 1박 숙박함
답변 제공: Caitriona 님, 2023년 12월 10일
Thank you Nadia for choosing to stay with us while visiting Ireland and also for your kind review which we are grateful to receive. We are delighted you enjoyed your stay and found the service friendly. We look forward to seeing you again when next visiting Dublin. Season Greetings and kind regardsCaitriona

6/10 - 괜찮아요

Matthew

가족 여행
좋아요: 직원 및 서비스
Looks can be deceiving
Looks can be deceiving Rooms great size and we'll decorated but heating was very noisy and our room was stuck on 28 degrees our daughters room on 16 and we could change Bathroom needed updated and very noisy we were woken up by next door having a shower. Most of the hotel facilities were very good but a large family private dining in the Italian restaurant was very poor. Seafood pasta with any seafood.. However breakfast was very good
2023년 12월에 2박 숙박함
답변 제공: Caitriona 님, 2023년 12월 5일
Thank you Matthew for being our guest and also for your hotel review which we greatly appreciate. We are delighted that you found the hotel facilities and the breakfast very good however, we are equally disappointed to learn of the shortcomings you experienced. Please accept my sincerest apologies for the inconvenience caused and the matter as a whole. Your feedback is very important to us and it has been brought to the attention of the relevant management. Again, thank you for staying with us and also for your review. We hope we will have the chance to welcome you back in the future. With kind regardsCaitriiona

10/10 - 훌륭해요

Aisling

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel in lovely grounds. Staff are very friendly and helpful. Great stay
2023년 12월에 1박 숙박함
답변 제공: Caitriona 님, 2023년 12월 5일
Many thanks Aisling for choosing to stay with us and also for your hotel review which we greatly appreciate. We are delighted you enjoyed your stay and found our team friendly and helpful. We hope to see you again soon.With kind regardsCaitriona

8/10 - 좋아요

Jennyfer

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Caitriona 님, 2023년 12월 5일
Many thanks Jennyfer for being our guest and also for your hotel review which we are truly grateful to receive. We hope we will have the chance to welcome you back to us again when next in the area.With kind regardsCaitriona

10/10 - 훌륭해요

Hayley

2023년 11월에 1박 숙박함
답변 제공: Caitriona 님, 2023년 12월 18일
Many thanks Hayley for your 10 out of 10 review which we truly are delighted to receive. It was our pleasure to have you stay and we hope to see you again. Seasons GreetingsCaitriona

10/10 - 훌륭해요

Matthew

2023년 11월에 1박 숙박함
답변 제공: Caitriona 님, 2023년 12월 18일
Thank you Matthew for your 5 out of 5 rating which we greatly appreciate. Thank you also for choosing to stay with us while in the area. Sending you our very best wishes and seasons greetingsWith kind regardsCaitriona

10/10 - 훌륭해요

Noel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Caitriona 님, 2023년 12월 5일
Thank you Noel for being our guest and also for your 10 out of 10 rating which we are very grateful to receive. We are delighted you enjoyed your stay and we hope to see you again in the near future.With kind regardsCaitriona

10/10 - 훌륭해요

Gregory

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Caitriona 님, 2023년 12월 5일
Many thanks Gregory for your 10 out of 10 rating which we truly appreciate. It was our pleasure to have you stay and we hope to see you again.With kind regardsCaitriona

8/10 - 좋아요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family wedding
The hotel was an amazing place staff very friendly, helpful, and pleasant . Very costly but worth the stay in beautiful surroundings
2023년 11월에 3박 숙박함
답변 제공: Caitriona 님, 2023년 11월 9일
Many thanks Robert for your kind review. We are delighted that you enjoyed your stay while attending the family wedding. We hope we will get the chance to welcome you back to us again in the future.With kind regardsCaitriona

10/10 - 훌륭해요

Jim

2023년 11월에 1박 숙박함
답변 제공: Caitriona 님, 2023년 11월 6일
Thank you Jim for your 10 out of 10 rating which we all very much appreciate. We are delighted that you enjoyed your stay and we hope to see you again.With kind regardsCaitriona

8/10 - 좋아요

Rajkumar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property has preserved its elegance and historic value and very nicely added the rooms to the side of the main building. The modern touch to the rooms along with holding color theme to ancient look is impressive. Food is awesome and staff was stupendous. I would stay again if visiting same area.
2023년 10월에 2박 숙박함
답변 제공: Caitriona 님, 2023년 11월 6일
Thank you Rajkumar for choosing to stay with us and also for your kind review which I am very grateful to receive. I am delighted that you enjoyed your stay and in particular the food and our service. I look forward to welcoming you back to the hotel when next in the area. Many thanks againCaitriona

8/10 - 좋아요

Simon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its a great building to stay in. Sure its a little dated but non the less, i like it there.
2023년 10월에 1박 숙박함
답변 제공: Caitriona 님, 2023년 11월 6일
Many thanks Simon for your kind review and your continued support of the hotel. It was lovely to have you as our guest and we hope to see you again soon. With kind regardsCaitriona

10/10 - 훌륭해요

Geir

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Caitriona 님, 2023년 11월 6일
Thank you Geir for choosing to stay with us and also for your 10/10 rating which we are very grateful to receive. We are delighted that you had a nice time here at the hotel and we hope to see you again when next in the area. With best wishes, Caitriona

10/10 - 훌륭해요

Andrew

2023년 10월에 2박 숙박함
답변 제공: Caitriona 님, 2023년 11월 6일
Andrew, many thanks for your 10/10 rating following your stay here at the hotel. You have made our day. It was our pleasure to have you as our guest and we hope to see you again soon.With kind regardsCaitriona

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Caitriona 님, 2023년 11월 6일
Thank you Michael for staying with us and also for your kind rating which we greatly appreciate. We are delighted that you enjoyed your stay and we hope to have the pleasure to welcome you back again in the near future.With kind regardsCaitriona

10/10 - 훌륭해요

nicholas

2023년 10월에 2박 숙박함
답변 제공: Caitriona 님, 2023년 10월 15일
Thank you Nicholas for giving us a 10/10 rating which we greatly appreciate. We are delighted that you had a wonderful time here at the hotel and we hope to see you again soon.With kind regardsCaitriona

6/10 - 괜찮아요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Caitriona 님, 2023년 10월 15일
Thank you Richard for choosing to stay with us and also for your hotel review which we greatly appreciate. We hope to have the chance to welcome you back to us again in the future.With best wishesCaitriona

10/10 - 훌륭해요

Jillian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함
답변 제공: Caitriona 님, 2023년 10월 15일
It was a pleasure to have you as our guest and we greatly appreciate you giving us a 10/10 rating following your time here at the hotel. We hope we will have the privilege to welcome you back again in the future.With best wishesCaitriona

10/10 - 훌륭해요

andrei

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property, beautiful gardens. A bit away from downtown so transportation is needed.
2023년 10월에 4박 숙박함
답변 제공: Caitriona 님, 2023년 10월 15일
Andrei, Many thanks for staying with us and also for your 5 out of 5 rating which we are all delighted to receive. It was lovely to have you visit and we hope to see you soon again.Warmest regardsCaitriona

2/10 - 너무 별로예요

Holly

2023년 10월에 1박 숙박함
답변 제공: Caitriona 님, 2023년 10월 15일
Thank you Holly for being our guest and also for taking the time to give us your feedback. We are all very sorry that this stay did not meet our standard and we hope you can accept our sincerest apologies. We hope that this experience will not deter you from returning to us in the future, as we would very much love to see you back here again. With kind regardsCaitriona

10/10 - 훌륭해요

stephen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient excellent hotel
2023년 10월에 1박 숙박함
답변 제공: Caitriona 님, 2023년 10월 15일
Thank you Stephen for being our guest and also for your lovely review which we truly appreciate. We are delighted that you enjoyed your stay and we hope to see you again when next in the area. With kind regardsCaitriona

8/10 - 좋아요

Jan

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Fint hotel
Fint og gammelt hotel i engelsk stil
2023년 10월에 1박 숙박함
답변 제공: Caitriona 님, 2023년 10월 15일
Jan, thank you for choosing St. Helens as your base while visiting Dublin and also for your hotel review. It was our privilege to have you stay and we hope we will get the chance to welcome you back to us again soon.With warmest regardsCaitriona

10/10 - 훌륭해요

Georgina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Caitriona 님, 2023년 10월 15일
Thank you Georgina for your 10 out of 10 rating which we are very grateful to receive. We are delighted that you enjoyed your time with us and we hope to see you again in the not so distant future. With kind regardsCaitriona

10/10 - 훌륭해요

Marianna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Caitriona 님, 2023년 10월 15일
Many thanks Marianna for being our guest and also for your 10/10 rating. Thank you also for your gorgeous photograph from the lower lawn. We are delighted that you enjoyed your time with us and we hope to see you again soon.With kind regardsCaitriona

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Caitriona 님, 2023년 11월 6일
Thank you Karen for your hotel rating following your stay. It was our pleasure to have you visit and we hope we will have the chance to welcome you back again soon.With kind regardsCaitriona

6/10 - 괜찮아요

Johan

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Man kan inte leva på gamla meriter
Personalen mycket trevliga.Gammalt slitet hotel säkert jättebra för 20 år sedan. Frukost dålig för vad det kostar att bo där.
2023년 9월에 1박 숙박함
답변 제공: Caitriona 님, 2023년 11월 6일
Thank you Johan for choosing to stay with us and also for your helpful review. I am delighted that you found our team to be nice during your time here at the hotel. I equally sorry that your found our breakfast disappointing. Please accept my sincerest apologies for the matter as a whole. I wish to assure you that your feedback is of the upmost importance to us and it has been brought to the attention of the relevant personnel. Again, thank you for your review and best wishes,Caitriona

8/10 - 좋아요

Lesley

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Beautiful property. Door key wasn’t working throughout the stay. Had to keep going to desk for key. Took the duration of our stay for them to figure out that it was the key pad on door that wasn’t working.
2023년 9월에 3박 숙박함
답변 제공: Caitriona 님, 2023년 11월 6일
Leslie, Thank you for being our guest and also for taking the time to let us know about your stay. We are delighted that you found the property beautiful however we are very sorry for the issues your experienced with your bedroom door. Please accept my sincerest apologies for the inconvenienced caused and the matter as a whole. We hope that we will get the chance to welcome you back to us again in the future. With sincere gratitude, Caitriona

8/10 - 좋아요

Nathan G

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All in all this was a very lovely place to stay. The only thing I would change would be the channel reception on the TV. Very poor signal that would go in and out on most channels.
2023년 9월에 6박 숙박함
답변 제공: Caitriona 님, 2023년 11월 6일
Thank you Nathan for being our guest and also for your kind review which we are very grateful to receive. We appreciate you letting us know about the quality of the TV signal during your stay and we are very sorry for the inconvenience caused to you. Your feedback is important to us and it has not gone unaddressed. Many thanks again and best wishes, Caitriona

10/10 - 훌륭해요

Daphnée

연인과의 여행
Great
2023년 8월에 1박 숙박함
답변 제공: Caitriona 님, 2023년 9월 4일
Many thanks Daphnee for your 5 star review following your recent stay. We are delighted that you enjoyed your time here at the hotel and we hope to see you again.With kind regardsCaitriona

8/10 - 좋아요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Caitriona 님, 2023년 10월 15일
Many thanks Philip for choosing to stay with us and also for your hotel rating which we are very grateful to receive. We hope to see you again in the near future.With kind regardsCaitriona

10/10 - 훌륭해요

Simon

2023년 8월에 2박 숙박함
답변 제공: Caitriona 님, 2023년 11월 9일
Thank you Simon for your 5/5 rating which we are very grateful to receive. We are delighted you enjoyed your stay and we hope to see you again. With many thanks Caitriona

10/10 - 훌륭해요

Tony

2023년 7월에 1박 숙박함
답변 제공: Caitriona 님, 2023년 11월 9일
Tony, many thanks for your 10/10 rating, We are delighted you enjoyed your stay and we hope to get the chance to welcome you back again soon.With kind regardsCaitriona

8/10 - 좋아요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Room was clean but beds were uncomfortable and needed fans to move air around even with a.c. This was our second room as a.c. didn't work in first but staff quickly helped us change without a problem. Shower needed some attention. Food at bar was really good and staff attentive. It is a bit out but taxis were available and timely with pre-planning.
답변 제공: Caitriona 님, 2023년 8월 2일
Many thanks Rachel for choosing to stay with us and also for your feedback which we greatly appreciate. We are delighted that you enjoyed the food in the Orangerie bar and found our team attentive. We are very sorry that there was some shortcomings during your stay, please accept my sincere apologies for the disruption caused and the matter as a whole. I wish to assure you that your feedback has been passed onto the relevant manager so that this can be addressed for all future stays. Again, we are very grateful to you for being our guest and we hope we will have the opportunity to welcome you again. With kind regards Caitriona

10/10 - 훌륭해요

Rachael

2023년 7월에 1박 숙박함
답변 제공: Caitriona 님, 2023년 8월 2일
Many thanks Rachael for your 10 out of 10 rating. You have made our day. We are delighted that you had a nice time with us and we hope to see you again in the near future.Best wishesCaitriona