더블린 노스사이드 콘도

"직원 친절"

"Staffs are perfect!"

"Everything was perfect: compact and well-cleaned double bedroom, sufficient breakfast, and amiable reception. But most of all, cheers to kind employees: my phone screen went black on the last three days of my visit to Dublin, but the receptionist working from the check-in hour(15:00) to dinner time would calm me, informing that I would be able to take my plane without QR code or printed ticket as long as I have my passport and that airport coaches accept payment via credit card at the bus stop. She also allowed me to make international phone calls to my family at the reception desk (of course, everything was done according to the hotel’s policy). In short, I would definitely recommend this hotel for first-time visitors to Dublin: the employees are willing to help out guests as much as possible within their authority."

"The room and facilities were good, and most of the staff were kind and professional. However, I had a very unpleasant experience with one staff member who worked in the morning, wore a beanie and a gold necklace. While this person was friendly and talkative with other colleagues, he completely ignored me whenever I approached or spoke to him. On my last day, when I came to pick up my luggage, he stood silently without greeting or responding to my questions—just watching me as I took my bag and left. I don’t expect every staff member to be cheerful all the time, but this behavior made me feel extremely unwelcome and uncomfortable. Although I do not wish to assume or suggest that this person has an issue with Asian guests, I couldn’t help but notice that the guests who were treated this way, including myself, happened to be Asian. It left a very negative impression of the hotel overall, despite the kindness of the other staff. I sincerely hope the hotel management identifies this staff member and ensures that all guests are treated with respect and courtesy. "

"yes"