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“Lovely hotel. Comfortable bed, excellent breakfast. Convenient for the festival we were visiting”

“At the very least you can't say this place lacks character. Had a bit of trouble getting in as the entrance to the car park (and indeed the hotel) is around the back. Be aware of this if you're going by car as the satnav tried to take us in through the front gate which was locked. The inside reminded me of hotels I stayed at as a boy in the early nineties which felt ancient even then. The doors are old and heavy, every other floorboard creaks, and it has that dusty smell that only seems to be...

“Convenient location to Dudley Centre”

“Room was dirty, no staff on site, low battery got me locked out of apartment for an whole night without refund and request for refund on rest of stay ignored. Security deposit apparently refunded but now having to chase it. False advertising that there's a bar, this is no longer open, zero drink or food available on site The place should be closed down”

“It was appalling the building needs to be condemned it's dropping to pieces and the surroundings full of litter the bed was very uncomfortable the TV could no way be pat tested no batteries in remote no on off button very old TV the lights had tripped and the building smelt damp the toilet seat was not fixed it was disgusting”