야외 수영장, 일광욕 의자
예약 가능 여부 확인

더 하이랜더 호텔 여행 후기

5 out of 5
더 하이랜더 호텔
Corner of Lyon Cachet & Bosman Streets, Dullstroom, Mpumalanga

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 67개 이용 후기 중 27개" "
평점 8 - 좋아요. 67개 이용 후기 중 25개" "
평점 6 - 괜찮아요. 67개 이용 후기 중 6개" "
평점 4 - 별로예요. 67개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 67개 이용 후기 중 4개" "

8.0/10

청결 상태

8.6/10

직원 및 서비스

6.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Great location, just overpriced restaurant
The location of the hotel is good. The stairs down the the rooms is built for somebody with long legs and the ramp - not sure if that is for a wheel chair which I will never use. The restaurant is very over priced and its really not great food. The food at Mrs Simpson is WAY better. The fire place, having a vent right on top, the room was always smelling of smoke. Rooms do all need a little TLC. Staff is very friendly and helpful.
2022년 8월에 3박 숙박함

4/10 - 별로예요

Deborah

2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Andries

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent for families
Excellent hotel for a family stop-over on the way back from Kruger. Friendly staff, excellent service, great facilities and an awesome restaurant!
2022년 4월에 1박 숙박함
답변 제공: Nats 님, 2022년 4월 26일
Good day Mr. Keun Thank you so much for the lovely review. It was a pleasure hosting you and your family. We hope to see you back again one day soon. Kind regards. The Highlander Team

8/10 - 좋아요

Nozipho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 2박 숙박함
답변 제공: Natalie 님, 2022년 3월 8일
Hi Nozipho Thank you so much for posting your review. We are thrilled that you enjoyed your stay and we look forward to hosting again at the hotel. Kind regards. Natalie Barrett General Manager

8/10 - 좋아요

susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 2박 숙박함

10/10 - 훌륭해요

Jarred

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great room. Lovely staff
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

hylke

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Excellent service and Hotel, stunning staff
2021년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good trip
Was good
2021년 5월에 1박 숙박함
답변 제공: N 님, 2021년 6월 9일
Good day We are so pleased you had a good trip and we hope that you will return one day, very soon. Regards. The Highlander Hotel Team

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
掲載された写真とはかなり異なり、古いホテルでした。また、部屋もかなり古く、水回りもあまり綺麗とは言えませんでした。ホテル内のレストランも小さく、ディナーしようとしたらフルブッキングだと宿泊者ですら冷たく断られました。
2020년 12월에 1박 숙박함

10/10 - 훌륭해요

susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AWESOME WEEKEND AWAY - GREAT BOUTIQUE TYPE HOTEL ATTENTION TO DETAIL
2020년 11월에 1박 숙박함

8/10 - 좋아요

Lauren

2020년 10월에 2박 숙박함

10/10 - 훌륭해요

Arnold

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 3박 숙박함

10/10 - 훌륭해요

Johan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Great place great time
2020년 9월에 1박 숙박함

10/10 - 훌륭해요

Jeremy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Christmas Delight
Stayed in hotel 23rd December to 26th December 2019 with my partner and her mum.It was a beautiful experience. Both rooms where very good and met our expectations. The hotel grounds where beautiful and relaxing and felt very secure.The hotel staff where very professional and helpful. The food was of the highest standard and Christmas Day dinner at the hotel was a wonderful experience, sharing the day with the owners and their family friends and guests. I would recommend a stay at this hotel and experience the delights of the hotel and area. A big thank you to the owners and their family for being so welcoming and helpful to make our stay such a pleasure and being so kind.
2019년 12월에 3박 숙박함

8/10 - 좋아요

Arnold

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 3박 숙박함
답변 제공: THE HIGHLANDER HOTEL TEAM 님, 2019년 11월 22일
THANK YOU SO MUCH FOR YOUR REPORT TO OUR HOTEL.

8/10 - 좋아요

Pieter 님, Southampton, UK

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Lovely fireplace in the room. Room nice but a bit tired in places, broken blind, gaffer tape on the step up to the bathroom, and bathroom could do with a renovation.
2019년 4월에 1박 숙박함

8/10 - 좋아요

Coret

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 5월에 1박 숙박함

10/10 - 훌륭해요

Fumito

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Water was not clear but others were perfect!
2019년 2월에 1박 숙박함
답변 제공: The Highlander Hotel 님, 2019년 2월 21일
Thank you for taking the time to give us your feedback. Unfortunately when it rains continuously for a few days, the water gets a bit murky but it is clean. I'm pleased you enjoyed your stay.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 2월에 1박 숙박함
답변 제공: John 님, 2019년 2월 10일
Many thanks for this positive response. We appreciate the opportunity to show our guests our wonderful country and staff.

4/10 - 별로예요

Owen

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
In effective communication
I had a problem on my arrival as I was informed that my reservation was not in place! I was also made to sign the manual credit card printed slips, which I have never done before when booking through hotel.com! I am scared of a possible double charge!
2018년 12월에 1박 숙박함
답변 제공: Duty manager 님, 2019년 1월 2일
The guest's reservation was never advised to our property by hotel.com and is no fault of ours but rather that of the hotel.com booking engine and was never accepted or confirmed by our booking engine. This matter has been raised by us repeatedly with hotel.com with no result. Notwithstanding we accomodated the guest under extremely difficult circumstances and additionally gave a complimentary room upgrade. As regards credit cards, South African credit card issuers require us to have a signed copied of any credit card that we charge and this credit card has to be present at the time that the card holder signs. We regret both of these matters which are out of our control but neither of them should be a reflection upon our service. and the quality of our product.

8/10 - 좋아요

Terblanche

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good property with friendly staff
Check in a little slow, the hotel could not find our reservation. Other than that, staff very friendly and helpful, beautiful property and nice breakfast.
2018년 12월에 1박 숙박함
답변 제공: The Highlander Hotel 님, 2018년 12월 4일
Thank you for taking the time to review our hotel. Our sincere apologies for the delay with checking you in, we will ensure that do everything in future to ensure that check in runs smoothly for our guests. We are very pleased that you enjoyed the rest of your stay. We hope you will be back to visit us again soon.

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highland hideaway.
Well worth spoiling yourself if you’re ever in Dullstroom with undoubtedly the best boutique hotel in the area. Fireplaces in rooms just add to that extra bit of comfort. A very special hideaway.
2018년 11월에 1박 숙박함
답변 제공: Highlander 님, 2018년 11월 21일
Hi Simon Thank you for your kind message, we are very pleased that you enjoyed your stay. I hope you will be back to visit us again in the future. Kind regards The Highlander Team

10/10 - 훌륭해요

Paul 님, Johannesburg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazingly friendly hotel with very comfortable accommodation.
2018년 11월에 1박 숙박함
답변 제공: The Highlander 님, 2018년 11월 21일
Hi Paul Thank you for taking the time to send us such a positive review, we are very pleased you enjoyed your stay. We look forward to your next visit. Kind regards The Highlander Team

10/10 - 훌륭해요

Christopher

Lovely place for a Dullstroom getaway
Lovely spot, nice management and team
2018년 9월에 2박 숙박함
답변 제공: The Highlander 님, 2018년 10월 26일
Thanks Christopher - always great to have wonderful guests, Thanks for joining us.

6/10 - 괜찮아요

Albert

Some work needed
Upon arrival we were disappointed in that many of the items / features that were published on the booking sites were in fact not offered. Contrary to what was advertised, there was no airconditioning, coffee maker, in-room telephone, Wi-Fi in rooms nor luxury bedding. In fact, the bedding was almost threadbare with a hostel-type blanket underneath the duvet to give some warmth. The mattress on our bed needed replacement. We highlighted this to the current managers. Their explanations made it clear why the features were not available and why the buildings were in need of urgent maintenance. Apparently the hotel group had been liquidated and was recently taken over by new owners. Efforts are underway to catch up with a two-year backlog of neglect. The rooms but especially the common areas have a luxurious and classy feel. Rooms are huge but as mentioned need some maintenance. The spirit of the managers who were apparently appointed two weeks prior to our stay, made our stay memorable one. The breakfast was outstanding and all staff offered service with a smile. I am confident that advertised quality and a 5 star rating might be achieved.
2018년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
Was great and very comfortable. Rooms very nice and spacious.
2018년 3월에 2박 숙박함

8/10 - 좋아요

Gerardus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hög klass!!
Utmärkt boende i många bemärkelse. Tyvärr blev det enbart en natt denna gången men skall säkerligen boka en längre vistelse när området besökes igen.
2018년 2월에 1박 숙박함

10/10 - 훌륭해요

CARL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic palace
This hotel is amazing. The staff couldn't do enough for you. We were made to feel like lord and lady. Drinks were very reasonable in price. Although we were the only guests in the hotel the staff were still as enthusiastic as if the place was full. We stayed in suite 1 it was amazing. Had a fire in the fireplace in the evening very romantic. Definitely would stay here again should we ever be in the area. We also went to a whiskey tasting just down the road .. well worth a couple of hours.
2018년 1월에 1박 숙박함

4/10 - 별로예요

Heidi

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2017년 12월에 1박 숙박함

8/10 - 좋아요

Marie Monique

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Great location for Dullstroom
The hotel was convenient for our overnight stay in Dullstroom. However the hotel room was looking tired and could do with a revamp. Staff member Simon was excellent and had great Public Relations skills. However the staff member on duty at Reception forgot our request for one teabag which was disappointing.
2017년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful rooms and very accommodating people. Very good breakfast. Close to town we walked. Wild about whisky is worth a trip.

8/10 - 좋아요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stop over
Overnight stop over Really nice suite breakfast was excellent

4/10 - 별로예요

Wendy

별로예요: 직원 및 서비스, 객실의 편안함
Unimpressed
Bed was hard. TV remote didn't work and had to ask twice to get it resolved. room was average. No water on morning of departure. No wireless in the rooms. Lamp next to bed stopped working. Breakfast was below average. Not what I would expect from a 5 star rating or even 4 stars.

6/10 - 괜찮아요

Lena

별로예요: 객실의 편안함
The sleeper couch was uncomfortable.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

Paula

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel romantico e aconchegante
Hotel muito aconchegante. Recebemos um upgrade para um quarto superior. Muito espaçoso e confortavel, utilizamos a lareira do quarto. O gerente era muito atencioso, nos ajudou com dicas e nos ofereceu um late check-out.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great cosy cottage!
Extremely great value for money. Attractive little town for a stopover to/from Kruger. Very quiet and restful. Great service.

2/10 - 너무 별로예요

Jim

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fawlty Towers in Dullstroom.
This hotel was Fawlty Towers in Dullstroom. The breakfast for five people took over an hour to arrive in pieces. First of all no service, followed by a request for tea and coffee, and finally the breakfast itself, which came in dribs and drabs, after lengthy delays in between, like hot meal first, for two people, then one more, then the final two. After a lengthy delay, we got the teas and coffees, and long after the hot meals, came the toasts.The waiter was nice but badly trained, and the manager hovered in the background, basically doing nothing. Never again!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty and old, acute need of refurbishment
This was the worst hotel we've ever stayed at. Full of flies and insects in the ceiling and when we tell the porter he just tells us to use the insect spray in the room. If we had come to stay here 40 years ago, it would probably have been nice, but nothing seems to have been done to furniture, bed and bathroom since then. Even the bed linen seemed to have been used since a very long time ago and the napkins which we got at breakfast were so used that there were holes in them. We expexted a 4-star hotel which we paid for but got a 2-star hotel at the most, which should have cost us less than half of what we paid. We are very dissapointed and feel that we have been "tricked" into booking this hotel. The bartender was a nice exception to the very bad experience of this hotel.

8/10 - 좋아요

Lorraine

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Picturesque hotel
We had an enjoyable stay at the Highlander Hotel, elegant decor,very spacious rooms and bathrooms, friendly staff and ideal location to the town. We had one evening meal there, the menu was quite small but the food was nicely presented and there are lots of restuarants in Dullstroom to try.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

christo 님, pta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great, the furniture can be upgrated.

8/10 - 좋아요

Dirk

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Karel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Classy and comfortable

8/10 - 좋아요

HA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

Rachel 님, Johannesburg

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I was actually very dissappointed. For the money we paid. It was a let down. Our room was not clean at all. Sheets dirty. The room needed some TLC. If it wasnt for how good the staff was. It would have been awful.

10/10 - 훌륭해요

Jean 님, Pretoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellence Beyond Expectation!
We went there for our 10year wedding anniversary, as Dullstroom close enough to ride with our Harleys. The Hotel is even nicer than on the photo's, the service was superb, the food was excellent and prepared precisely to request even when we had special requests! The rooms aren't rooms, their like little apartments! Really large, very private, just perfect! Awesome large fireplace stocked daily with ample wood, so to spend an eve with bottle of wine in front of a crackling fire is a perfect way to end your day. The balcony is as large as some homes' bedrooms, so really also awesome to sit there on a warm summer's eve and enjoy nature. Very seldomly that one is surprised ABOVE expectation with a hotel or restaurant in South Africa, the Higlander will certainly be my ONLY choice next time we visit Dullstroom!!

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함