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Hotel on the Park

3.0 star property
Guests start their day with a cup of coffee before venturing out to explore nearby attractions, with multilingual staff ready to assist with any needs that arise

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Hotel on the Park welcomes travelers to Musgrave with a complimentary manager's reception and inviting bar. Enjoy WiFi, cooked-to-order meals for breakfast and lunch, and practical conveniences like express check-in and luggage storage.

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
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About this property

Hotel on the Park

  • Hotel located in Musgrave
  • At Hotel on the Park, you can look forward to a free manager's reception, a bar, and conference space. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self parking
    • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
    • Express check-in, luggage storage, and multilingual staff
  • Room features
  • All guestrooms at Hotel on the Park offer comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch HDTVs with premium channels
    • Daily housekeeping and desks

Similar properties

Superior Double Room
PLM Lodge
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  • Parking included
The price is ₩52,734
₩60,644 total
includes taxes & fees
May 24 - May 25
PLM Lodge
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Policies

Check-in

Check-in time starts at 2 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately ZAR 50 to 150 for adults, and ZAR 50 to 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Frequently asked questions

Is Hotel on the Park pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel on the Park?

Check-in begins at 2 PM.

What time is check-out at Hotel on the Park?

Check-out is at 10 AM.

Does Hotel on the Park provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A one way fee applies.

Where is Hotel on the Park located?

Located in Musgrave, this hotel is within a 10-minute walk of The Internet Cafe, St. Thomas' Church, and Musgrave Centre. Killie Campbell Africana Library and Durban Botanical Gardens are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.6

7.2

Cleanliness

7.4

Location

6.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 4 out of 18 reviews
Rating 8 - Good. 6 out of 18 reviews
Rating 6 - Okay. 3 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 4 out of 18 reviews

Reviews

Verified

2/10 Terrible

Kgomotso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsatisfactory

The agent sold me a dummy all because the other hotels were full. Don't believe what the website photo show. I will never recommend the hotel to anyone.
Verified

2/10 Terrible

luyanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel without hospitality

Reception no hospitality,room too hot airconditioning not working,beakfast not good at all ,linen was not changed until i told them to the second day.its like they were doing me a favour by staying there no hospitality
Verified

6/10 Okay

Lydia

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Very untidy outside.

The bed was comfortable and the room was clean. The breakfast was not good, there was no variety to choose from. We were served toast and chicken strips since we arrived. The patio were we were eating breakfast was dirty and tables were not stable.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

great service

Excellent service.
Verified

2/10 Terrible

nigel

Disliked: Staff & service, property conditions & facilities

New management. No idea. Much worse

Phones removed from rooms.ittle choice for breakfast. Had to pay for second coffee ( bad coffee). Internet not working. TV not working. Had stayed there severall times before and it was decent. Very poor now.
Verified

2/10 Terrible

jenifaer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disappointing, to say the least

was extremely dissatisfied with the entire experience !! complained more than once to the owner/manager - with no joy. was an absolute disaster ! will never, ever stay here again, nor recommend this place to anyone !
Verified

4/10 Poor

Mike

Disliked: Staff & service

Shambles

Don't book this hotel through hotels.com...they didn't have my booking and said they were no longer trading with this website. Fortunately, they weren't full but they asked me to pay for the room again. I refused, saying I'd already paid hotels.com and the matter was dor them to sort out. I arrived at 20.30, no food becasue the chef had knocked off, but I was given a Mr Delivery menu...unfortunately they close early on a Tuesday! What's the matter with this place? In parts of Europe you can't eat dinner until 21.00! Eventually the nice young lad on reception rustled up a sandwich for me.
Verified

8/10 Good

DDR

Liked: Cleanliness, staff & service, room comfort

Great Location

I stayed for 3 nights in 2 rooms with my family.The Hotel is situated at center and near to all. The staff are friendly and good service.Everything is good.
Verified

8/10 Good

Kinga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy hotel with superior staff.

This location isn't exactly in the hub of things but I went to Durban for business so the location was perfect for my needs. The hotel is across from a beautiful park so each morning I ate a lovely breakfast looking onto the greenery. It's a quaint hotel with only 20 rooms but because of this, service is very attentive. Most people in the comments scoffed at the shower being in the bedroom but it was actually a smart move. Had the shower and sink been walled off, both the bathroom and bedroom would have been extremely cramped. This opened everything up nicely. As I said, service is very attentive and pleasant. Be aware that room service is not available round the clock. I believe they stop taking orders at 8:30PM for a final service at 9PM. This is important to know if you are jet-lagging on your first day in the country or arrive back to your room after the cut-off time. The staff were kind enough to call me in my room on the first night of my stay to give me a "last call" for dinner. I was very grateful b/c had they not done so, I would have gone to bed hungry (I traveled 35+ hours from Texas and was exhausted). I had the 200g steak. OMG, it was huge and delicious. There are delivery services around so you can always call up dinner if you miss the room service time. Bring slippers for the carpeted floors in the bedroom. I was there for a week and they could use a good vacuuming and honestly, probably a shampoo. Otherwise, this place ranks highly on my list of hotels.
Verified

6/10 Okay

Sanjeev

Liked: Cleanliness, room comfort

Hotel has potential to do better

Drinking water to be provided in the room. Breakfast needs improvement. No internet facility in room. Wi fi signals are only available in restaurant. Hotel has potential to do much better.
Verified

10/10 Excellent

rachel dunsdon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in local Berea - safe area.

Very nice rooms, modern. Strangely had shower in room but very new. Service was good and the rooms were very clean. Breakfasts were freshly cooked and excellent with a good choice of different dishes like srambled eggs and smoked salmon on a croissant. Omlettes were excellent. The hotel is close to the botanic gardens - very steep hill down to the gardens. good bus service around Durban but not as far as the hotel. we walked the last bit. Felt safe. Couple of good local restaurants nearby.
Verified

8/10 Good

Robert van Druten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient for all our needs

We were very satisfied with our stay. The hotel was exceptionally clean and all the staff were very friendly and helpful with all our needs. Food in the restaurant was very good. Also felt very secure, as it has electric gates and your car is very safe overnite as well. Would certainly stay again when in Durban.
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall, staff very helpfull and understanding.
Verified

10/10 Excellent

E McSorley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

central location

The hotel was great. The staff were very helpful. Secure off street parking. One thing that surprised us was the shower was not separate from the bedroom. Shower tho got top marks. Bed was king size. You need to drive to the beaches. Overall my partner and I had a good few days stay at this hotel.
Verified

10/10 Excellent

Fred Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for biz travellers

I had the most pleasant stay of 8 days this past week, and thoroughly enjoyed everything the hotel and the top drawer service by the staff. this is a small place, with only twenty room, but it has a full service kitchen that actually serves real food. what a treat! excellent location that is quiet but close to the Musgrave shopping mall, with many good restaurants close by. For a biz traveller, this is truly home away from home - intimate, accommodating, attentive and yet never overbearing. I cannot thank the hard working staff enough for making my stay comfortable - exactly what I needed as I travelled a long way, from San Francisco. Five stars, for overall experience, and value. Thank you.
Verified

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, Comfortable and Amazing Staff!!

What a great hotel! Small, safe and comfortable. Rooms are not the largest but well equipped and clean. Everything was great. The staff are exceptional, we had a problem with our car and they went out of their way to help, well done Lauren and Jason (and our waiter who also helped out). Restaurant staff are friendly and professional and breakfast on the terrace everymorning was fab! Best eggs Benedict, just perfect. We were greeted warmly but every member of staff we came into contact with. It is a small hotel and if you are travelling alone, know that you would feel very comfortable and secure.Well done Hotel on the Park, we will be back!!
Verified

8/10 Good

Bavani

Liked: Staff & service, property conditions & facilities

Hotel on the park- Excellent

Excellent hotel and affordable. Close to all locations. Stunning modern rooms.
Verified

6/10 Okay

Laurence

Liked: Cleanliness, staff & service