이스트 해틀리의 휴가용 주택 임대

“I booked 2 rooms, one was much bigger and was better than the other but both adequate for 1 night. The bathroom in the smaller room was unfinished but totally usable. The shared facilities were good, lovely lounge. Beds were not that comfortable to be honest. Garden and outside areas looked lovely, a bit too cold to use unfortunately. Good quiet location and parking on site. Fridge, microwave and kettle in room was nice. We ate at a nearby restaurant called Lot 25, very enjoyable - good...

“Very good.”

“Check in process made difficult with lack of communication - no towels - shower broken ”

“The apartment was nice and spacious. However only two towels were provided for 4 people, upon asking for more we received back a message to say there was more in the cupboard unfolded. These towels were dirty with stains on them. The apartment was quite dusty and bathrooms were not the cleanest, the owner of the property explained the cleaners were busy however offered no apology. Upstairs noises all night, and had to shut windows as outside traffic and noise from neighbours. ”

“Dirty, very poor health and safety. No lighting on the stairs or entry to the building or apartment. No evidence of CO monitor. Cutlery dirty and only enough for 3 and not 4 guests. Only 3 sests, all of which wobbly with screws missing and unstable to sit on. Crockery dirty and damaged and only enough for 3. Bedside cabinet fallen apart. Sofa beds supposed to be double, but were single and 1 broken and heavily stained. Cigarette butt found on the floor. Only 3 towels provided. Gap around shower...

“This property had received a terrible review about two weeks before our planned stay. We had booked in November and the one review was good then. I finally heard from the owner at 10 am on the morning of our stay with directions and key code. Communication was by WhatsApp not email. We arrived and the parking was on the street around the corner. When we arrived the heat was not working but the owner arrived quickly to rectify that. WIFI only worked on the second floor. Very basic ammenities....